I used to like to come here and buy something from time to time. I bought two hundred here at the time and there were always guys who knew the topic and were ready to help. This time, sleepy kingdom was looking for a smartwatch, but everyone was busy, poked at the display case, some were turned off. There was no model I was interested in. I looked for someone to ask, but the guys were only sitting at the checkout. I wandered around a bit and left. Minus a star for the assortment, and minus for the sleepy kingdom.

See original · Русский

Show business's response

Николай

Level 2 Local Expert

I bought components in the ”White Wind" on 11.09.2024. After assembly, the motherboard turned out to be defective: two RAM slots did not work correctly — the system either did not start or crashed with a blue screen. The RAM dies were tested on another system, and everything worked stably. After that, it was decided to hand over the motherboard to the White Wind service. The service examined the fee and accepted it with a service agreement. When accepting the motherboard into the service, the question was asked: will it be possible to exchange the product or refund the money after the diagnosis? The employee answered in the affirmative. Then I had to wait three weeks for a response from the service. As a result, they reported that the board was tested by an authorized service center and found to be fully functional. The request for a refund was refused due to broken packaging, although the motherboard was delivered in full and with the whole package. It is unclear what exactly has been violated. They also said that when handing over to the service, you should immediately indicate that you want to return the money, and not just hand over the goods under warranty, although this information is not indicated anywhere. However, the diagnosis will still be carried out, so the reason for the refusal to refund the funds remains unclear. If you do not want to face fraud from the “White Wind”, do not buy anything from them. Even if you are a frequent customer, everything will be fine only until the first breakdown or marriage and a subsequent visit to their “excellent” service. A complaint will be written to the “White Wind”, and the review will be updated as the situation develops.

See original · Русский

Show business's response

men Bratan

Level 4 Local Expert

Great criticism of the management of the White wind Service Center! The work of employees is chaotic, indifferent to customers, and the management does not take any measures to solve this problem. With such a leadership, the company is unlikely to develop! If management is unable to provide quality customer service, it is better to vacate its place! If the management system, which does not respect customers, does not have responsibility, does not change, the future of this company is bleak!” The management of the service center "white wind" completely ignites the quality of Service and the need of customers! The staff works medlenno, shamelessly, and the leadership does not take any measures for the management of the situation. Such a feeling that my clients are here to consult what happened! If the leadership does not have the opportunity to provide a suitable level of service, it will be possible to provide more competent specialists. With such respect to customers, the company risks fully adding to its reputation!” In the online store” white Veter " there is no respect for the state language! To get a service in the Kazakh language, I had to wait a long time, because there is not enough or no Kazakh-speaking staff. This is a clear manifestation of indifference to the state language! It should not be difficult to live in Kazakhstan and get a service in the Kazakh language. The company's management may lose many customers if it does not urgently solve this problem! I demand equal and high-quality service for all citizens!”

See original · Қазақша

White Wind

Add photo or video

Address

Contacts

Business hours

Directions

Features

Customer traffic and business hours

Similar places nearby

200 reviews