Wildberries
Directions
Kavalskaja Slabada
370 m
Dziciačaja biblijateka № 4
70 m
Similar places nearby
67 reviews
August 4
I've been using this pick-up point for more than 2 years, everything was fine, not a single complaint. But not today. I went to pick up the goods, in my order there were two dresses and two sports tops plus a hairpin. I was given an order and I immediately went to the fitting room, nothing fit, I went to return the goods, I always wait if I return things until the PVZ employee checks everything,the girl asked if there was any marriage, I replied that no, that everything was good, it just didn't fit, the girl checked the dresses, everything was fine, then she starts checking the tops and throws them to me on the counter, that they have white streaks on them and continues to serve other customers.I caught a stupor, I look at these tops, and there really are small stains under my breasts, I didn't even notice them, these stains are on the elastic band itself under my breasts, I tell her that I didn't measure them, I ask what to do, and she answers "Buy or wash", I say that I can just leave and what will happen then, and she replies, "Nothing, the money will be debited, I say, "okay, write it off, I will contact the support service"The employee tells me, "You can pick them up, wash them and issue a refund" (And isn't that considered exploitation if I wash things and then return them?)The goods were not paid for, I have a lot of cards tied up, I usually when I decide to take it, I change the payment method to the right card myself, if suddenly the money is on it. I left and after a minute I thought, "No, I have to write to the complaint book," I come back, ask about the complaint book and the girl says that the complaint book is in the office and THEN the employee says to the entire pick-up point, "GIRL, DON'T YOU WANT TO REPLENISH THE CARD?OR SHOULD I CALL THE POLICE ON YOU?"I'm shocked, people at the point looked at me like a criminal, I answer her "Call, I'll wait", my phone is dead, I stand and wait at the counter, the girl continues to serve customers, then after 5 minutes she asks "Do you need something else?"I answer, "I'm waiting for the police, did you call?I would have called myself, but the phone ran out," And she says, "I don't have time to do this, go charge it and call yourself, they will contact you." I just fell out of it, what is it?The tops were budget-friendly, I don't mind paying, but it's a matter of principle that I didn't get my dresses dirty then, why did I say that everything was good, it was easier to say that no, I'm returning, there's a marriage, take it away!!!But no, also to offer to call the police, and then say that there is no time, is that normal? What kind of threats?They're trying to write off money for an item that I didn't even pick up, how is that even possible?You need to understand who you are hiring, a person with a Mega dissatisfied face, exhales and inhales, I understand that the salary is not high in such a job and the job is not easy, but then go to another one, and do not work so poorly and spoil people's mood, then you do not need to work in trade and generally with people.It's just disgusting.I've returned things before, I've always waited for them to be checked, this is the first time this situation has happened!Just ugh.
See original · Русский
January 12
They work very quickly (they disassemble and issue orders). The staff are friendly, some are more smiling, some are less, but they do their job perfectly. 4 fitting rooms, comfortable temperature, there is a place where you can check the goods. I really don't want to write a good review - and there are a lot of people like that. If I do not arrive at rush hour, then I pick up the goods in 1-2 minutes. The employees are bees. Thank you.
See original · Русский
May 29
A good point, they give the order quickly, there is a plus that you can now buy delicious coffee in the gym in the same building) and go home satisfied with the order and coffee)
See original · Русский