Wildberries
Directions
Vuziel suviazi
294 m
23 reviews
August 13
There is a very large workload at the point, the queue sometimes clogs up almost all the free space, while you need to check the goods immediately for defects, and if it is bulky, then you are interfering with everyone.
I would like to note the work of a picky employee Mikhail, who considers it his duty to pin on the buyer the defects of the product, visible almost under a microscope only to him, be careful! Stand, check the goods, interfere with the queue, otherwise you will be forced to buy a product that has not even been opened and does not suit you and you tried it on in front of his eyes without going into the booth. Find the marriage in the photo. And Mikhail found it!
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1
August 12
Be careful with employee Mikhail! With a large number of orders, Mikhail does not give everything, but notes that you have received the goods!
08.11.24 I came to pick up orders. When I place an order on my computer, unfortunately they are not displayed in the app on my phone. There is a notification that the order is ready for receipt and a code. According to the code, the employee Mikhail gave me all (in his opinion) orders. At home, I already saw in the Purchases tab on the computer that Mikhail marked the goods that he did not give me as received and, of course, I paid for them! I returned the next day on 08/12/2024, showed Mikhail that there were more goods in purchases than he gave me yesterday. He was extremely indignant, raised his voice, said that this could not be, that I was "carrying heresy", rudely asked for the code, looked around, did not find it. I continued to insist that he had not given me the goods, but noted that he had! Mikhail asked for my phone number, looked around and still found the product!) He held it out casually without looking at me. When I said that he was being rude and this situation made me uncomfortable, Mikhail was very offended and (!) refused to give me my orders that came that day! This was the first time I found myself in such a situation, I had to call the police and file a statement, and also contact the Wildbury support service, where they were also shocked by such a situation. Of course, I will continue to use the WB with pleasure, but I highly recommend choosing a pick-up point where employees work clean on hand, so that they can enjoy the purchase for their own money, and not rudeness and spend time contacting the police and support service.
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October 12
I ordered delivery by courier, since October 1, no information about the product!!!The shelf life of the product is ending!I paid for the goods immediately, there is no opportunity to come to Bereza!it is impossible to contact the support service, there are no available operators all the time!
There is no information about the pick-up point except the address!This is the first time I've come across this, I'm terrified of this pick-up point!
See original · Русский