Today, for the second time, I applied to this PVZ, I was shocked by the employee's work. It was served by an adult man - about 35 years old, not a guy (I don't know his name).
He behaved defiantly when I said that I needed to issue a refund, he was indignant, puffed and smacked. He was not customer-oriented, rude and rude. I've never had anything to do with such impudents before.
Disgusting service, I will never arrange delivery to this PVZ and I do not advise anyone. Because if the thing does not fit, this business boor will not issue a refund.
This is the first time I have come across such egregious behavior by a Wildberry employee! Previously, there had never been any problems with other PVZ in the area!
Man, learn manners and politeness if you work in the customer service industry!
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3
Наталья Д.
Level 3 Local Expert
October 17
The girls work very well, there are almost never queues and it is convenient to be near work.
There are no disadvantages.
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Наталья Воврук
Level 4 Local Expert
March 2, 2023
Мой любимый ПВЗ. Классные приветливые менеджеры, быстрое обслуживание, чисто и никогда нет очередей, даже перед праздниками.