Wildberries
Directions
Akademija navuk
145 m
Dom Druku
300 m
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33 reviews
May 17
Rudeness and aggression. Girls behave extremely incorrectly. An almost direct quote from one of them: "I opened the door to air out, let them try on in the cold and freeze, since they can't wash." By the way... I'm extremely sensitive to odors and I didn't feel any particular stench, it was just stuffy. That's why I felt Spanish shame when she spoke, but I was ashamed.
But the most IMPORTANT THING is that it is forbidden to open and inspect goods. Not all. I didn't understand the principle. But personally, I was forbidden to check if the coffee grinder was working. The girl in front of me was forbidden to check the sheet and the ring lamp. When I asked how I could return the product if it didn't work, I was told to make a marriage and refund at home. When I asked how to prove that the product was defective, and not that I had broken it, I received some vague answer that the seller knows if he has broken goods and there will be no problems. Since there were a lot of people at the point, and the space there was catastrophically small, I did not find out further. Fortunately, the coffee grinder was working, but I was generally puzzled by such requirements, since I encountered them for the first time. Usually, on the contrary, they say to check the goods immediately everywhere. I'm not sure if it's even legal.
UPD: regarding the ban on opening the product, it really turned out to be a violation of the law on consumer protection. A complaint was written about this in MARCH and this ban was removed.
See original · Русский
December 13, 2024
On December 13, as usual, I came for the goods that had not yet been paid for, to try on and choose. The girl at the checkout "accidentally" made the payment for all the goods, explaining that while I was measuring, a woman came with the same amount as mine. Coupled with long queues, long and unpleasant service, this is another reason to change the point.
See original · Русский
1
October 10, 2024
I read all the reviews written below, and I completely agree more than ever!Over the years of orders for valdberris and visits to many points, this is the first time I have come across such employees (aggression, rudeness, rudeness from two personalities of this point is simply off the scale).I used to visit this pick-up point, beautiful girls worked, it was a joy to order goods here.
These two ladies probably just forgot where they work and that they work with people, what ethics are and how to communicate with the customer!
Invented rules for the return of goods, existing only at this point, which simply forces you to pick up an item that is not suitable for you, for which they write off the medium without approval and tell you to issue a marriage certificate!
I leave here my first negative review in my life and hope that while they are working there, orders will not be made there!
See original · Русский
8