Today, on 10.01.2025, an ill-mannered boor worked at the pick-up point, there are simply no other words. When I arrived at the checkpoint at 2 p.m., I saw a picture of an employee shouting obscenities at the queue that had accumulated at the door due to the break. The justification for this was that she (the employee) tore off her back. Further - more. Instead of serving customers in any way, she chatted on the phone during the delivery of the order, giggling and swearing obscenities. And the whole queue heard which three letters should be used by those who are generally dissatisfied with something (quote from her interlocutor). When someone dared to remind them of their duty to serve customers, they once again ran into rudeness and rudeness of the employee. In retaliation to everyone present, she began unreasonably refusing a refund after fitting. In general, I did not wait for my turn for 25 minutes of this circus, although there were 7 people in front of me at most.
I would really like the management to respond to this review. And at least it has taught its employees basic rules of politeness.
See original · Русский
1
Ляля Таганова
Level 4 Local Expert
January 16
Today, on 16.01, one product was not given at the point, they said they could not find it. The product has already been paid for. After 20 minutes, they returned to try to find it again because it had already been paid for. The point worker said order again, I'm too lazy to look, but how do I get the money back? No way. she said that she had made a refund, but the order was hanging "ready for delivery." How do I receive the product or refund the money? I read here that the staff tore off my back, and we just have a corset for my back. Maybe she took it for herself? This attitude towards clients is unacceptable.
See original · Русский
Татьяна Губская
Level 3 Local Expert
January 12
Convenient location, close to the metro and public transport stop. Attentive colleagues.
See original · Русский
1
Айка Агаева
Level 3 Local Expert
May 23, 2024
I've been trying to get through to this Wildberry all the time, the wrong phone number all the time. Please change the phone number so that we can reach you in case of misunderstanding with the pick-up point.
Yesterday I picked up the delivery, they didn't give me one order, although they wrote off the money, as if they had taken it. It is not very pleasant, since I myself do not have days off to get to the pick-up point, I sent my mother to this pick-up point, but she did not notice that something was not given to her
See original · Русский
1
Лариса П.
Level 2 Local Expert
December 23, 2023
Excellent pick-up point. The guys work quickly, are polite, prompt, if a person is confused and confused, patient. We are very glad to be near home. Just a dream! Thanks!
See original · Русский
2
1
Александра Ярошонок
Level 5 Local Expert
June 29, 2024
It is very convenient, fast, and most importantly close to home.The service is fast, cultured young people, always friendly.
See original · Русский
1
Виктория Осипенко
Level 9 Local Expert
May 21, 2024
There are constantly huge queues, employees change every time, low service speed, while one employee works on issuing orders. Dirty fitting rooms, the goods are lying, there are no packages.
See original · Русский
3
Екатерина З.
Level 6 Local Expert
April 8, 2024
The staff is always polite. There are queues at the PVZ, but the staff try very hard to work quickly
See original · Русский
1
350195 Латыпова
Level 3 Local Expert
December 24, 2023
Elena is a very cool hairdresser here, she is always friendly, positive, creative-a master of her craft!!!👍👍👍🔥🔥🔥
See original · Русский
2
1
Василиса Путова
Level 5 Local Expert
September 16, 2024
Cool wildberries everything always came through
See original · Русский
1
Ирина Харевич
Level 5 Local Expert
July 14, 2024
The point is very conveniently located. Polite staff
See original · Русский
1
Екатерина Сермяжко
Level 5 Local Expert
November 12, 2023
Everything is fine, I have never been in long queues, the staff is polite and adequate.
See original · Русский
1
1
Дима Бор
Level 7 Local Expert
September 9, 2023
Courteous staff-good prices, high quality service, good service speed.
See original · Русский
1
1
Чэшырскі К^-^T
Level 7 Local Expert
October 16, 2023
The point is located it is not clear where, around the corner on the outskirts. It's dark inside, boxes are lying around. It's good that at least there is no garbage under my feet.
They are not able to issue an order. According to the application, the order is "ready for delivery". In fact - "he is not in the database, please come back tomorrow." OK, I'm not even coming in tomorrow. And the day after tomorrow. Everything is the same, they can't issue an order, bo is not in the database.
In conscience, there are no complaints about the girls. But it's not my problem that they have something wrong.
Now I'm trying to cancel the order and get my money back.
See original · Русский
1
4
Рита Дмитренок
Level 3 Local Expert
July 16, 2024
Polite employees, all orders are issued promptly
See original · Русский
1
folv
Level 6 Local Expert
February 26, 2024
The best PVZ! Another one is closer to my house, but this one has very good and qualified staff, so I only go here
See original · Русский
1
Николай Денисевич
Level 8 Local Expert
May 15, 2024
They do their job, but it's always a mess in the room.
See original · Русский
Даша Граевская
Level 4 Local Expert
December 28, 2023
I like everything very much. Thank you very much for your work!
See original · Русский
2
1
яна в.
Level 5 Local Expert
January 9, 2023
It is very convenient in terms of location. But we need an experienced employee and a more polite one there.
See original · Русский
1
1
Маргарита Рушева
Level 5 Local Expert
March 29, 2024
polite staff, but the queue is moving very slowly
See original · Русский
1
Мария Устименко
Level 3 Local Expert
July 30, 2023
Convenient location. Polite staff.
See original · Русский
2
1
Степан Марченко 1 stepan
Level 6 Local Expert
January 14
Normally
See original · Русский
Влад Маркушин
Level 4 Local Expert
May 8, 2024
Employees can barely move
See original · Русский
2
Veronika Bradzinskaja
Level 4 Local Expert
January 13, 2024
There are no long queues near the house!
See original · Русский
1
S
Level 4 Local Expert
June 28, 2024
Money was brazenly stolen from the card, allegedly I took the order while I was in another city!