Wildberries
Directions
Maskowskaja
690 m
Kiedyshki
159 m
Customer traffic and business hours
11:00Usually moderately busy
Mon
Tue
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Sun
29 reviews
October 19, 2024
The office is completely disorganised and messy, there doesn't seem to be much of a system for organising the packages. As a result there often a long queue because it takes the worker a long time to find the customers' packages.
2
December 23, 2024
A co-worker is a guy with the speed of a turtle, the main disadvantage. It feels like a person doesn't understand at all where the system works and how the system works, searching for goods for 30 minutes and always walking from the computer to the pantry, as if the product would appear from this is a separate topic.... And it's always a queue of km when he's working, because the speed is zero.
See original · Русский
4
October 18, 2024
▎Feedback about the order pick-up point
Unfortunately, my impression of this pick-up point is extremely negative. The main problem is extremely slow maintenance, especially when a young person is working. It seems that he constantly does not want to do something, he gets annoyed and shows disrespect to customers.
The service is terrible: the slowness, irritability of the employee and his unwillingness to do his job spoil the whole impression of receiving the order.
Unfortunately, this is the only pick-up point located near my house. If I had the opportunity to choose, I definitely would not order anything else at this point.
I am sure that replacing this employee will significantly increase the efficiency of the pick-up point and improve the customer experience.
I hope my feedback will be taken into account and the situation will change for the better.
See original · Русский
2
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