Payment method:discount system, prepayment, postpay, cash, payment by card, electronic money, bank transfer, cash on delivery, installment, cashless payment, online, QR code, payment by credit card, making a loan
Promotions:discounts, promotions, special offers, bonuses, gifts
Great place! Competent, polite sellers! I needed a thermos bottle that keeps me warm for a long time. I traveled all over the city. The maximum that they could offer me was 6 hours, and that's not the maximum temperature, and by the 6th hour the contents of the thermos will be warm.
In desperation, I went into this store. The saleswoman (unfortunately, she did not remember the name) quickly guided me to the manufacturer and advised me on the product, based on my preferences.
God! What kind of thermos is this! It keeps the maximum temperature for about 12 hours, after 24 hours the contents are warm!
Thank you very much! For service, advice, high-quality goods!
Keep it up !!!
See original · Русский
1
Show business's response
Марина Б.
Level 4 Local Expert
December 28, 2024
My assessment is based on the impression of the consultant's work. Unfortunately, or fortunately, I do not know what his name is. But I still want to describe my purchase that took place today. We came with a specific purpose, to buy a robot vacuum cleaner. E-10 like. It costs 300 rubles. How do you like this price for dating? I think this is the best deal on the market. And oh, my surprise, when literally from the very first phrases, they begin to dissuade me from buying this product. They literally say not to buy. Of course, the word don't buy wasn't mentioned, but there wasn't a single argument in favor of buying either. The whole product presentation started with why you don't need it. When in the process of selling this model of vacuum cleaner, I pointed out that I already have the cheapest vacuum cleaner from the line, only a vertical one for 130 rubles, which I have been using for the third year and am as happy as possible. I was told, you know, I hear a lot of negative things about him so often. Apparently, someone uses it.
Next, I asked for a filter for the vertical vacuum cleaner and they immediately told me no, we don't have one. To be honest, I didn't have a single desire to ask where to buy.
At the same time, I think it was said in a hurry)
Then, the consultant played the role that maybe some filter from more EXPENSIVE models would fit our model) and it so happened that there was a filter specifically for our vacuum cleaner 🙀
Big greetings to the bespectacled young man working at the Surganova Street store, who sold an e 10 vacuum cleaner to a couple today. You practically dissuaded us from buying, but we persevered))
And you have never regretted buying xystor products for many years now)
I feel a little sorry for the store manager.
I repeat, the vacuum cleaner is excellent, the only question is the situation.
See original · Русский
Show business's response
Paulik
Level 3 Local Expert
July 31, 2024
A good store and consultants. If you are lucky and the product turns out to be working. If it breaks down the next day, "Go to the service center with your product, my friend." There they will wait for 3 weeks of imprisonment. And joy, you can go pick up the breakdown. And then go back to the store with him and you can return it there. Instead of solving the problem quickly, you run around the city for a month and wait for it is not clear what. Another moment, not critical. But still. Not a single hint of an apology. The attitude is like I'm distracting them a lot from something important. Thank you, of course, but you've lost a regular customer with such a rotten approach. And not just me