Xistore
392 reviews
August 19
Great place! Competent, polite sellers! I needed a thermos bottle that keeps me warm for a long time. I traveled all over the city. The maximum that they could offer me was 6 hours, and that's not the maximum temperature, and by the 6th hour the contents of the thermos will be warm.
In desperation, I went into this store. The saleswoman (unfortunately, she did not remember the name) quickly guided me to the manufacturer and advised me on the product, based on my preferences.
God! What kind of thermos is this! It keeps the maximum temperature for about 12 hours, after 24 hours the contents are warm!
Thank you very much! For service, advice, high-quality goods!
Keep it up !!!
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July 31
A good store and consultants. If you are lucky and the product turns out to be working. If it breaks down the next day, "Go to the service center with your product, my friend." There they will wait for 3 weeks of imprisonment. And joy, you can go pick up the breakdown. And then go back to the store with him and you can return it there. Instead of solving the problem quickly, you run around the city for a month and wait for it is not clear what. Another moment, not critical. But still. Not a single hint of an apology. The attitude is like I'm distracting them a lot from something important. Thank you, of course, but you've lost a regular customer with such a rotten approach. And not just me
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2
November 22
I bought an air humidifier in this store (the consultant girl on the phone assured me that this humidifier does not leave puddles under it) as a result, the humidifier leaks, leaves puddles. And the most interesting thing in this situation is that two diagnostics from specialists from your store showed that the humidifier is working properly! I tried to return it 10 days after the purchase, but they refused me. As a result, the defective humidifier is at home, which I cannot use, no one has returned the money to me. Therefore, I do not advise you to purchase goods in this store!!!! This is the first time I've encountered such a situation! Any product, even without defects, can be returned within 14 days!!!!! no matter how much I contacted your store, no one helped me solve this issue. I ask the management to pay attention to my situation!
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October 2
Friendly and pleasant staff, helped with the exchange and selection of watches for replacement under warranty without problems. The inside is clean and tidy.
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August 12
Cool, well done guys, I bought an electric scooter. They helped me upload it. The bonus card was also credited to the account of 50 rubles for the purchase. Thanks!
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2
January 16
I doubt very much that I will buy this in the store. Polite sellers, not a bad assortment. But there was an incident: they sold a product that showed incorrect humidity parameters in the laboratory Where I work. At the same time, they are significantly incorrect. To which I was told that the product is non-refundable and guaranteed, since according to the warranty department it works. It really works, but how can it be that a standardized laboratory gives worse data than it is unclear which person? I provided a video of the tests, the warranty department provided Filkin with a certificate: just the words that their indicators are correct. When buying goods here, you need to understand that you are buying goods in fact without a guarantee. Perhaps when the defect is obvious, it will be accepted, but the poor-quality work of the product will be evaluated as a working product. If the price of the issue was not $ 10, as the value of the goods I bought, I would sue. Or if the court compensated for my time spent on the trial, I would also get caught. Maybe I'll do it again, it's frankly a pity for the time
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March 4
03.03 I placed an order for a robot vacuum cleaner from this point. They called me back and told me that everything was OK and I could come. Upon arrival, it turned out that the robot was a vacuum cleaner with a "nuance" in the form of a constant error. Why couldn't this be said immediately over the phone - the "mystery of the hole"
Consultant agreed to help and look at other points, because a vacuum cleaner was needed today and there is no reason to wait for delivery. They found it on a magnet in Petrovshchina. Next, I was informed that they had transferred the reservation to the magnet via their telegram chat and I could safely go there.
What a pleasant surprise was on the magnet when I was informed that there was a vacuum cleaner on the armor, but not on my armor
Bottom line: 1.5 hours of driving around the city and fuel were spent, it was not possible to buy a vacuum cleaner on this network and a lesson for the future that it is better not to mess with histor :)
The vacuum cleaner was successfully purchased in another online store.
UPD 04.03
They called back the next day, apologized for the situation, and credited 20 points to the office as an apology
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November 15, 2023
I chose a tablet as a gift. I was very pleasantly surprised by the work of specialists. Andrey and Ilya helped to re-register the order in the Online store in order to save the accumulation of points. Super friendly, polite and knowledgeable people. It's not the first time I've applied and I'm satisfied! Thank you for your work
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May 27
I ordered headphones. I decided to pick it up, because in my experience couriers can be unreliable and pick it up myself faster.
The store is good, wide selection, courteous staff, convenient product purchase process (from ordering on the website to pickup).
But their aggressive sales and the desire to SELL goods without understanding the purpose and request of the customer are annoying.
At first, when confirming the order by phone, I was offered a discounted mosquito repellent. I asked what kind of model it was. In response, "and look, they are at a discount in the products of the week." That's all. I confirmed the order and said goodbye.
What was my surprise when they told me in the store that I had ordered both headphones and a mosquito repellent device!) It's amazing, I didn't give my consent, but we decided to add it. Okay, let's say me and the employee didn't understand each other when talking on the phone.
Then it's more fun: in the process of buying the product, they tried to sell me an air humidifier and a hydrogel film on my phone. I didn't even ask about it.
Guys, I came to pick up my product, not to buy anything else. This is already a bazaar: but buy this, take this and get that. You don't even know what I need and what I don't need.
Total: once is an accident, two is a coincidence, three is a trend.
I came to the conclusion that the purpose of the store chain is not to understand what the customer needs, but simply to sell)
So it seems to me that it is better to buy through delivery or not order at all)
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September 22, 2023
Магазин хороший, телевизор со склада в магазин доставили очень быстро. Персонал вежливый, приветливый, компетентный во всех вопросах своей специализации. Особенно хочу отметить консультанта Павла) Всё подробно рассказал про разного вида технику) Довольны и покупкой и квалификацией персонала этого магазина)
3
November 17
I took the phone in the store in installments . Everything was quickly arranged and competently consulted. Thanks to Alexander.
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August 5, 2023
Персонал достаточно опытный в своём деле, и очень общительный и приветливый, всё подскажут всё расскажу , товара много , но не весь,в юесь ассортимент товара на сайте , качество товара тоже хорошее, несмотря на точ то и Китай, есть скидки есть акции, парковки к сожалению нету, расположение максимально удобное.
November 11
well, the store is small, but there is enough assortment
, but the situation was very disappointing when one of the component parts was forgotten and not delivered, they waited for another 5 days: (
they will come down to three))
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April 12
A wonderful store, there are always a lot of new products. The store is small, but the choice is good. The constant promotions are encouraging. The technique has not failed yet.
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March 8
The store is not big, but a lot of interesting things can be purchased, but it's hard to talk about porkovochki, and the staff is polite, everything about your choice will be explained
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September 7
It seems that everything is there that is needed. The staff is friendly, but sometimes too intrusive, but everything is fine
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September 1, 2023
Довольно хороший магазин. Огромный выбор, божеские цены, часто отличные скидки. Хороший персонал, при возникновении вопросов, все грамотно расскажут. Проблемы? - решат.
3
February 8
It turns out that this is one of the first (or even the 1st!) Xiaomi branded electronics store. At a minimum, the assortment here is much wider than at their own point in Dana Mall.
Although there is not enough space in the shop, but the atmosphere is pleasant! The consultants are competent.
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December 11, 2023
The downside is due to the frankly fake campaign to exchange old equipment for new ones with a symbolic surcharge. The site announced the exchange of "a broken POCO M3 Pro 5G for a brand new Xiaomi Band 7 for just 1 penny." I was offered 5 rubles for a worker in Redme 5A film and cases. The same amount was offered for a broken Note with a broken matrix. I planned to use the exchange to at least partially compensate for the tangible overprise of the company when buying the 8th band, but I lost it ((. It would be better to buy it on Ozone without a 40-ruble overpayment and searching for parking in the city center. And do not talk about the fact that you are honest taxpayers and therefore you are expensive. The claim is not to "expensive", but to the fact that, having lured with a fictitious benefit, they eventually forced them to buy their goods at an inflated price. The staff is polite. The action is fraudulent. It led to a bucket of negativity poured on the company. Say hello to your marketer.
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December 1, 2023
A great store. A good selection of goods. Very polite sellers. Even the discount card was immediately offered upon purchase. I chose a tablet through the website, but I only came to pick them up. It is convenient that it is located nearby. I recommend.
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December 20, 2023
Wonderful guys work there! I bought a mop, and I was immediately told to keep an eye on the elastic bands, do not lose them otherwise it will start to leak. But in the end it got lost, I was so upset, because this is not a warranty case, and a mop without this rubber band is simply not suitable for full use, and I did not find a rubber band where to buy it. But I got a call from the store and they said they could help me, there is no limit to happiness, thank you for the New Year's miracles!)
I will look in and buy your goods even more often
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August 15
Nice place, good staff, fast service.
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September 17
Responsive staff. But ordering something to order is a problem. I wanted a 120V wire. No, they are disassembling, it is impossible to order.
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April 4, 2023
Хороший магазин с большим выбором товаров данного производителя. Общительные консультанты доходчиво объяснят и покажут товар. Рекомендую. От 150 дисконтная карта бесплатно... Информация о скидке сообщается на телефон.
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October 26
A good assortment, but the prices are interesting at discounts.
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July 7, 2023
Честно говоря никогда не думал, что качество сяоми и отношение может быть настолько отвратительным. Приобреталась швабра с распылителем deerma. На этом плюсы заканчиваются. После нескольких уборок ломается крепёж (жалоб на неё как оказалось пруд пруди и именно из-за крепежа)
Отдал в магазин (брать продавец вообще не хотел) на так называемую диагностику. «Диагност» поставил «диагноз» - швабра была хороша, просто сломалась неизвестно от чего.
А то что пластик как раз в месте стыка сделан из овна и палок, то это опускаем, никто более детально разбираться не собирается.
Ну да ладно, продукт шляпа редкая, но вы хоть бы не позорились и не присылали письмо, о том что швабра оказывается на ХРАНЕНИИ в магазине и за него придётся заплатить. Ребята, про утилизацию своего мусора ничего не слышали? Вообщем немного отвратительно)
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September 21
It's not the first time I've picked up an item in a store. This time I was stunned . Incompetence of the staff, rudeness and rudeness.
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January 2
Convenient location, pleasant sellers, everything is clear and to the point. Convenient booking service! Thanks!
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2
September 19
The very first store of this brand in Belarus, I looked on the Internet, came and bought it.
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January 26, 2023
Хороший магазин. Хоть и не большой по площади, но как правило все что заявлено на сайте всегда есть в наличии. практически все свои гаджеты покупал здесь, ни разу никаких нареканий ни по качеству ни по гарантии не было. Персонал грамотный, внимательный и не навязчивый, но при первой необходимости все подробнейшим образом расскажет и покажет.
Спасибо Вам за Вашу работу.
4
April 20
The staff communicated very pretentiously and arrogantly, only negative impressions remained, it was as unpleasant as possible to stay there and even more so I did not want to consider something for purchase.
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December 26, 2023
A great store with competent staff who can listen and offer a good option, as well as deliver everything within the agreed time frame.
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December 26, 2023
It seems that the store is large, but the employees are sluggish, very slow in the absence of customers, there was a feeling that I was very disturbing them and interrupting them by coming to pick up an order made via the Internet. The lighting in the store is gloomy, you go into a dungeon, an unpleasant impression
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2
March 30
A normal Xiaomi store. A nice room, a good selection of goods. A convenient schedule.
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April 21, 2023
Хороший магазинчик. Нужен был powerbank и набор отвёрток для ноутбука. Всё подобрали и мы остались довольны. *цены, конечно, немного выше, чем «в среднем по палате»
4
October 23, 2023
Good and attentive consultants, they will tell you everything, gave recommendations, helped to connect the device, bought it not for the first time in this store, I recommend
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September 3, 2023
Цены одни из самых высоких по Минску, постоянные и длинные очереди. Не вижу смысла у них вообще что-то покупать, быстрее и дешевле будет это сделать в любом другом месте.
Единственный плюс - действительно классные консультанты
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January 19
Good warranty service. The humidifier buzzed, they changed it to a new one without any problems. The staff is kind and friendly.
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December 18, 2023
The staff is good, the selection of goods is average. Clean and cozy. The entrance is next to the store.
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June 30, 2023
Приветливый персонал, было несколько вопросов относительно гаджетов, все объяснили, подсказали, предложили проверить наушники на месте на качество звука и работу микрофона
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August 16, 2023
Хороший магазин, отзывчивый . Хочу выразить благодарность Андрею, который помог настроить купленный роутер и терпеливо все обьяснил.
3
September 2, 2023
Потрясающий, вежливый, отзывчивый и компетентный персонал. Выбор товара хороший. Рекомендую.
3
February 17
I bought a phone case here. I liked the service. A very polite salesman. Thanks
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December 8, 2023
Everything is great!!! I highly recommend it! They will always help with the choice. The pros are working!
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February 26
A good store has a lot of goods, good sellers, I advise you to visit this store
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September 22
Good choice, polite guys
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July 5, 2023
Хороший ассортимент, персонал очень доступно объясняет, все, что покупала хорошего качества.
July 9
A cool little shop
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December 26, 2023
I bought a strap for Mi band 6 here, at the checkout and on the website they assured me that the strap was original, but as it turned out now it is not. Because the plastic latch broke, which should generally be metal (as in the original strap). But a visual inspection in the store failed to identify the fake. I am very disappointed. Otherwise, the store is normal, I bought equipment here more than once, but they let me down with the strap.
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February 1, 2023
Консультанты здороваются с порога, спрашивают, чем помочь. Отвечают толково на все вопросы, помогают выбрать нужный товар. Пусть магазин небольшой, но впечатления отличные.
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