Xistore
145 reviews
November 26, 2024
Great electronics store! Special respect for the opportunity to listen to TWS headphones. Buying expensive headphones "blindly" and then being disappointed in the sound is a typical situation today. And Xistore allows you to avoid this, for which I thank them.
And yes, the staff at the store is trying very hard to get you to leave satisfied customers, for which we thank them very much!
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1
August 7, 2024
A huge minus, a block for the phone supporting turbo charge was needed, as a result, they offered a block with a USB and Type-c connector, I was asked if there was a wire, I said that there was for a USB port, to which the consultant said that only the Type-c connector supports turbo charge in the block, as a result in fact, they forced me to buy a wire as well, I came home-both connectors support turbo charge
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August 15, 2024
Everything is great!
I came for a smartwatch, I left happy with the watch and in a good mood. Special thanks to Ilya for his professional approach and help🥰
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September 23, 2024
The chain of stores is just great. Very competent staff. Applications on the site are processed quickly. I am satisfied with my purchases and service. I recommend
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January 15, 2024
I want to express my gratitude to the service center and the craftsmen who repaired my mop. I contacted them with a problem that the warranty service did not solve, and was pleasantly surprised that they decided to help in this service.
The repair was carried out quickly, accurately and efficiently. The craftsmen performed diagnostics and identified the cause of the malfunction, after which they replaced the necessary parts. All the work was done professionally and taking into account my wishes.
The peculiarity of this service is that the repair was absolutely free, despite the fact that my mop was not under warranty. This shows the customer orientation and loyalty of this service center to its customers.
In addition, I would like to note the friendly atmosphere in the service center and the willingness of the craftsmen to answer all questions that arise. The service center also did not impose additional services or unnecessary spare parts, which indicates the transparency of the services provided.
I was satisfied with the result of the work of the masters and I can safely recommend this service center to my friends and acquaintances. Many thanks to the craftsmen and the service for the high-quality and free non-warranty repair of my mop!
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February 24, 2024
A great store where I am a regular customer. The head of the department, Ilya, is a wonderful professional in his field.
A wonderful range of products and responsive consultants make this place as cozy as possible.
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2
June 22, 2024
I express my gratitude to the store and special thanks to consultant Alexander. We bought a projector, showed how to use it and answered all your questions. Xistore - top 👍👍👍
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June 18, 2024
I am somewhat disappointed with the work of the store.
In mid-May, I bought a Xiaomi Grooming Kit Pro shaving kit. It was delivered, and when unpacking, it turned out that something was shaking in the trimmer itself, some small detail. I called, they said come and see. I came for the first time. The set was taken away for a week, we called back, come and replace it. When asked if it was impossible to deliver, they replied that it was impossible, you need to issue a refund. I'm going a second time. Replaced.
When unpacking, after removing the nozzle, it was found that the other nozzles did not become, even the first one did not fall into place.
I'm going for the third time. I explain the situation, the administrator, who assures me that he has the same set and has never had any problems, tries to install a nozzle on the trimmer for 15 minutes with me, gives up and takes it to the service. At the same time, I clearly say that I do not want to buy this set anymore.
They took it away for a week. They called and said that a nozzle had been installed at the service and promised to inform me when the kit would be in the store so that I would come for the fourth time for a thing that, having never worked, was already under repair. Then the store called and told me that I could pick up my kit.
I won't go the fourth time. There are no complaints about the store staff, polite professionals. But the decision on my question is unclear to me. I think I will no longer use the stores, and the brand too, now there is enough choice. Thanks for attention.
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April 9, 2024
The administrator Ilya was very helpful with the choice. He told me everything in detail, correctly identified the needs and processed the objections. I was very pleased with my customer orientation! I advise all such assistants in the yard as this young man)
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3
May 21, 2024
Good location, great choice. Special thanks to Ilya, he helped me choose headphones, was polite. I was satisfied
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January 29, 2024
I bought a phone in an online store, and put pickup at this point. The store is neat and clean. The staff is friendly, I was able to immediately buy everything I need for my phone on the spot, thank you :)
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3
May 9, 2024
My favorite store) I buy all my gadgets there. They will always tell you how and what works, and will patiently answer my questions. For me, as a girl, this is important.
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July 1, 2024
Kirill and Nikita are very wonderful consultants! We helped you choose a gift! Thank you very much!
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3
December 17, 2023
There were no questions about the quality of the product during the entire period of use. Today we went to the store to take a look live at the humidifier model, which was noted on the website. As a result, Andrey (I hope I was not mistaken) He gave us excellent advice, including on third-party issues. And instead of just taking a look, they came out with a purchase also at an adequate price!
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October 22, 2023
I bought wireless headphones on 08/16/2023.
The service was excellent, I even left a positive review in the book of comments and suggestions. After a month and a half, a crack appeared at the bend site. Today I applied for a warranty to the store, the seller said that this is not a warranty case. There was no alternative proposed, if you hand over the headphones for verification, then this would also not give a result. Now the question. Why does the sold product not withstand normal, I repeat, normal use without excessive loads? Now there is no desire to use such headphones and for me it is money spent.
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July 13, 2024
I got into an awkward situation with the phone, the intern figured out what was going on in a couple of minutes, then rebooted it and everything was fine. Thank you very much 🙏🏻
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April 6, 2024
I bought a toothbrush, it's time to change the bristles, I've been waiting for two months and there is no such consumable, the products are sold, and then I can't buy accessories for them, how to use the brush for two months if it needs to be changed?
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February 24, 2023
Fast service, consultants will always help you choose, the store is always clean, a large selection of goods, if not available, they will tell you where the nearest store is, or they will help you arrange delivery.
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5
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December 2, 2023
This is the second time I have applied here and the second time they serve at a height and I hope these hours pass like the last ones no less. Last time I took xiomi bend 4 and left for 4 years)) I hope I've been with bend 8 if not 8 years, then 4 too)))
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October 18, 2023
Great store. Friendly staff ready to help with the choice or consultation. I am a regular customer.
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September 11, 2023
I can't say that everything is good in this store. Maybe the goods are not bad, but there is a lack of some kind of board, or something. It is clear that this is not an upstore, but it would be possible to mow it down with at least more or less adequate staff, kill boxes with goods from under the shelves, etc., but like in the bazaar 🤦
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October 1, 2023
Super long service, the staff doesn't care about people in the queue, they just run after one customer for 20 minutes, explain, and then they lead without waiting at the checkout right away, and everyone else is offered to wait, it's better to go to any other store
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3
May 14, 2021
In three words, we can say this: "XISTORE is above all praise." The store was pleasantly surprised. It is very rare to find an honest and decent online store. Today I was lucky enough to become the owner of a phone that I purchased at XISTORE. The store set the minimum price for the product in the catalog (with the "super prices" icon), I successfully placed an order, the store confirmed the order. After a while, the price in the catalog changed, but the HONEST and DECENT store "XISTORE" did not change the price for an already placed order (although the price changed by almost 20%), the order was received at lunch. Even in the store, when issuing an order, the sales consultant was surprised by the price (contacted the managers to make sure it was correct). For which "XISTORE" has a LOT of GRATITUDE and RESPECT. Most stores would simply refuse to sell the product at a low price, referring to the so-called "technical failure". XISTORE - you are the best!!! I hope you will remain like this, I really want to continue shopping with you))))
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December 21, 2023
I want to mention Andrey the seller! Super thanks a lot!The store is at the train station, I don't know the address 😁
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3
July 27, 2023
For the second time out of two, I'm looking for some kind of equipment and find it in this store. Sellers always help if something went wrong with the product. I recommend it!
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5
November 16, 2023
Excellent location, courteous staff, prices are on the level.
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2
July 5, 2022
A very good store. The polite staff will always help and tell you about the product and promotions in the store. The location in the city is perfect.
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5
January 3
Xiaomi? Things are good in functionality, it's a pity they break down after a year, whether it's a bracelet or a vacuum cleaner
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July 4, 2021
The store is conveniently located on the 1st floor of the shopping center, a large selection of products, the staff will quickly and efficiently help you select and test the product.
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3
July 25, 2024
A great store.
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September 1, 2024
Top for your money
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August 4, 2023
Good service. The guys are in a great mood.
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4
September 10, 2021
We came on 09/05/2021 to choose a razor, the consultant does not know what he has on display, absolutely does not understand the characteristics of the samples presented (of which there are only two - xiaomi s500 and soocas s31), and what is their difference. To this question, the consultant, after a long download, was able to give the answer "probably in color" and silently leave.
At the same time, the employees of the store of this chain in the shopping center "Green City" helped to make a choice, and thank them for that. But the management should pay attention to the quality of staff training.
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4
May 18, 2023
Polite, competent sellers, a good loyalty program
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5
September 13, 2023
Awesome The guys are working great there. Bravo.
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3
April 25, 2022
There is always a large assortment and not overpriced prices . A great store, especially for regular customers of MI products)
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May 20, 2023
Responsive employees. The salon is small, but the main thing is represented by females.
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5
August 5, 2023
The prices are space, the models are old, there is no consultation.go around this store.....
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January 29, 2024
There are cool little things, like an electronic dispenser, the very thing came as a gift!
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April 26, 2022
There are a lot of goods in stock, a good atmosphere and atmosphere, but it seems the prices are higher than in other places
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5
March 23, 2024
When I ordered the kettle, they didn't call me
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May 16, 2023
Good, fast service. Nice sellers
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5
September 5, 2021
Good consultants, polite and qualified. Especially Ivan and Vadim. We quickly approached and consulted.
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December 29, 2019
I came to this store again, this time for the TV. And again, I was very pleasantly surprised by the fast, and most importantly excellent quality of service and competence in various points of interest to me of the administrator Dmitry Zhdanovich, who quickly, clearly and correctly answered all the questions posed. I am sure that I will come to this store to this employee more than once.
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May 4, 2019
Great store! I liked everything very much, there are a lot of people, the service is good. Pleasant consultants tell you everything in an accessible way and trust arises in them. But I think they need to raise wages to improve the level of service. The store can afford it , because the prices are too high , so it 's better to think before going there to shop.
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5
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January 18, 2022
I have been looking into the store of this network for a long time and buying Xiaomi products. A bonus program with instant crediting, you can immediately apply bonuses when buying another product, the choice is certainly not great, but better than similar competitors
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August 23, 2023
There are many Hiaomi phones and not only, the price is like everyone else's
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5
May 14, 2021
Excellent staff who tried to find a way out of the situation. But disgusting customer support at the company level as a whole.
We bought headphones as a gift, which were presented the next day in another city. In the morning, a defect was found - the headphones do not charge. They took it to the nearest store - the marriage was confirmed, but they said that according to the rules it should be given to the service center, although not even 2 full days have passed since the purchase, there are no traces of operation, etc., because even with a strong desire it is impossible to use headphones that do not charge.
As a result, a person without a gift for an unknown amount of time. I thought that a big name = good service, but it's not like that. It is better to buy from other dealers who care about their reputation. It is unlikely that I will buy anything else in this network, especially since in winter I already ran through service centers with an obvious defect of the soap dispenser, which could be replaced right on the spot.
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September 25, 2021
Polite staff, competent in advising their products. A good choice of smartphones.
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September 15, 2022
There are only 2 consultants, but they are very polite and friendly.
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