Xistore
157 reviews
December 21, 2024
We bought an Evolution KP17222 kettle in the store, worked for one day, boiled the water 3 times. The kettle turns on, but there is no heating.
We contacted the store for a refund, and the store sent the kettle to the service center. A couple of days later, they called, said the kettle was working, the defect was not confirmed. We came to pick it up, we asked the store to check it. The kettle is not working. The kettle will be sent to the service center again.
They cannot return the money on the spot, because the store employee cannot determine the working capacity of the kettle. It's just a circus!
This is the first time I've come across a situation where a non-working product is returned after a service
A review of the kettle was left on the store's website, two weeks have passed, the review is not published, they refer to the workload of the employees.
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October 16, 2024
On 10/16/2024, I bought headphones, Bozhko's consultant is a very good and positive person. I helped with everything, told you everything, answered all your questions. Thank you very much, if necessary, I will contact you here again
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January 21
The strangest possible impression. I ordered headphones for pickup through the website. They unpacked them for me in the pavilion, there was no shipping film in the headphones, and there were signs of use in appearance. Why try to sell a showcase sample or a bu under the guise of new ones? I just lost time on the road. Terrible attitude towards a customer who didn't even have the time to consult. I don't recommend it.…
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June 7, 2024
Excellent service. It's not the first time I've bought in this place. The consultants are always friendly and courteous. Special thanks to the administrator Anastasia for her help with the purchase of a smart device, helped determine the coloring and immediately set it up for work.
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January 8
An unpleasant situation arose, which led to a misunderstanding. An employee of another store in the chain incorrectly booked headphones and told me to pick them up at this store right away, even though they weren't there at the time.
After the incident, the store staff contacted me, apologized and helped me solve the problem. Otherwise, I have no complaints about the store, and I plan to pick up my headphones soon.
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October 15, 2023
A large selection of smartphones, smart watches, fitness bracelets, everything can be viewed, touched. Related accessories,. There are fans and electric shavers and much more
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1
August 8, 2023
Friendly and professional staff. They helped a lot with the choice of powerbank. They explained which model is best suited for my purposes and why. Communication with the consultant lifted the mood (:
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2
August 4, 2023
Thank you very much for your help in choosing a smartwatch, very polite and good consultants, I would especially like to express my gratitude to the administrator Eduard for his help in connecting the watch.
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2
September 21, 2023
Nice, friendly staff. Everything is explained, prompted, shown. There is also a lot to choose from. There are queues when several people borrow something.
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November 12, 2022
We were very satisfied with the service. Good service. We helped with the choice of a phone for my father and solved the issue of issuing a bonus card for previously purchased goods.
We express our gratitude to the consultant Arseny and all the staff)
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3
January 29, 2024
There is always a wide choice of equipment. Competent consultants. There is an installment plan. I recommend it!
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1
September 28, 2022
I was not lucky with the perfect service, or with the service at all.
I hope that any feedback will be useful, but the consultant will clearly "not care about the opinion of clients, because he is the director of the point and he knows better" (quote from the consultant director).
The person is absolutely not familiar with the assortment, well, or I was not a target customer for him. To the question "what features have been added here?" - "Girl, there are more than 100 of them, what, am I going to list them all to you now?" and he switched to another person and made him wait for 5 minutes, if not more.
Later, I reported that he was a so-so salesman and the man went into instant negativity.
Bottom line: there is a hardware store nearby, where they chewed it up, put it in a bag and sent it to enjoy the new technology.
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July 25, 2024
A cool store for connoisseurs of the Xiaomi brand.
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February 5, 2024
The equipment is more expensive than on velcom or MTS for allegedly "original" devices, which are no different from the same ones in communication salons.
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February 25, 2023
Since negative reviews are not published on the official website, I will write here., Redmi Buds 3 Pro headphones were bought in this wonderful place in the summer of 2022, the warranty for this product is 6 months, as a result, one of the headphones failed on the 7th month, there is no longer any desire to buy products of this wonderful brand.
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2
January 13, 2023
Do not approach and do not ask anything-they will persuade you and you will not leave without buying))). A standard set of products, the lowest prices in the city for the line of this brand, promotions
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1
January 14, 2023
The level of customer orientation of the staff leaves much to be desired.
Little kings in a small shop. I accidentally had to use the services of this store. It was the first and last time.
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1
July 3, 2023
Very nice and polite people, communicate well, and do their job 100%, we liked the service 😍
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3
November 26, 2022
Excellent staff, explain everything in detail, answer any questions and help with choosing the best options.
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1
July 12, 2023
The staff is polite, the prices are normal. We bought a phone for the child while the flight was normal.
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2
November 17, 2024
Not a bad store
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May 7, 2022
A great store. Qualified staff and a large selection of goods. You can always order through an online store and then see it live, consult and possibly buy.
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2
May 28, 2024
Polite and pleasant staff!
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May 6, 2024
They will always help, offer and advise
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1
October 4, 2023
A good selection of gadgets, pleasant consultants
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1
August 14, 2022
A great store, the seller is gorgeous, everything is clearly explained and explained in fact. I recommend it
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2
August 18, 2021
I've switched to almost all of Xiaomi's techniques and I'm very happy. I visit this store exclusively. Not far from home and very pleasant and honest consultants.
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July 20, 2023
They find fault very much when handing over their phone to a trade-in. It is understandable, but it is not clear.
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1
April 7, 2023
I like the store, everything is without deception, cultural managers and they will always tell me what to take for what is better in combination
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3
June 23, 2024
Good for your money
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1
November 24, 2020
The outlet is an island on the 2nd floor of the MOMO shopping center, fenced with counters. I always feel infinitely sorry for the sellers there, because they simply have nowhere to sit down, they are on their feet all day. Apparently, for this reason, only young people are taken into sales there. The order of prices for goods is higher than the minimum in the online catalog. Sometimes there are discount promotions when prices simply become adequate and it attracts full houses. I like that the range of gadgets is almost always the maximum and each of them can be viewed and touched with passion, and also ask stupid questions.
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January 20, 2022
I bought the device alone, and upon arrival I found a problem with it. After talking with the operator, and then with the service center, there was a feeling that I owed them and that there were not competent people working there ((
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3
May 15, 2023
The service is lame. I had to drive for three days in a row to buy a watch🙈
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February 15, 2022
For me, this brand died after using the phone, and further contacting their service center under warranty. This is the case when a persistent belch from the brand has formed.
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January 23, 2020
I bought a phone, a power bank and a Yandex station in this store. Polite and advanced sellers, many gadgets of the "future" at affordable prices. I will continue to follow the updates of the assortment, new products and make purchases in this store. There are often promotions and discounts, which can be traced on the Internet site.
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3
July 23, 2021
The seller was unhappy that we came for the order 15 minutes before closing time. Despite the good mood, there was tension in the air.
The "island" format is frankly not suitable for a store of the Xistore level.
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3
March 31, 2023
I bought and consulted, a clear seller
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3
September 4, 2021
Fast and pleasant sellers. They show and tell you everything about the product. Nice and tidy
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3
June 4, 2023
The staff are nice and helpful
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2
April 11, 2021
Everything is neat, but it is one and a half to two times cheaper to buy from Aliexpress and wait from a month to two.
They don't sell consumables, so it only makes sense to contact a crappy Information Center.
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3
November 14, 2022
The staff is just super polite
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3
October 5, 2020
A good Xiaomi store. I bought from them several times. Everything is fine. Competent staff. There is an installment plan.
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3
November 17, 2019
The store is located in MOMO shopping center, pleasant sellers. They suggested the right product and offered accessories. Everything is fast and clear. I recommend.
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3
October 9, 2020
The staff is very polite. They helped me make a choice. We consulted on other products.
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3
February 10, 2020
A good, official store, knowledgeable, but not very friendly sellers, who feel that it is better to get rid of the customer than to sell the product. Nevertheless, they can advise you if you still get them to talk.
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January 15, 2020
The sellers are great: they are always ready to tell and show. Only the place is sooo small. The guys there are begging as much as they can, in order to somehow trick the buyers, bring them down and not push them with their foreheads. It's a real disaster in winter.
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3
February 10, 2020
The range of products compared to other points of the network and similar non-competitive retail is about nothing at all: I couldn't buy an adapter, the manager even asked me to leave a message, which, lo and behold, they called me back just two months later! (sarcasm).
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2
May 4, 2019
A large assortment, qualified consultants who will answer any question about technology, help with glass stickers, and for free, help with choosing a phone and give you a good mood!
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July 13, 2023
Great store
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1
September 7, 2020
I like the polite attitude towards customers, and the desire to serve the customer so that the customer is satisfied!
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