Couldn't get through. The door closer broke - they endured for about a week. The door was beating so hard that our 90-year-old neighbor was already throwing up. When the chip didn't work- and my husband and I couldn't get home- the admin said it was our problem. Please contact 293645324. I do not understand what we are paying you for. Regarding the termination of the contract, prepare the documents.
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1
Людмила Воронько
Level 5 Local Expert
April 23, 2024
Yesterday, the parents revealed a problem with the intercom. We called and talked to the administrator. They described the problem. The next morning, the master fixed everything! Quickly and efficiently! Just well done!!!
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1
Татьяна Баскова
Level 2 Local Expert
February 14, 2024
Andrey Alexandrovich Martynov, when asked to connect a new intercom handset, not only refused, but also forced him to buy it from him. I pay for the service every month, without debt. The old tube doesn't work very well. I bought a new one, but I was refused a categorical form. Q: Where is the free connection and service?
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1
Оля М.
Level 5 Local Expert
March 16, 2023
Incompetent employees. Or competent in their own way. Lovers of quick and easy money.
They do not fulfill their obligations. Irresponsible.
It is ALWAYS impossible to get through, while pretending innocent surprise, they say, it can't be, you probably call during rush hour
In the office, an incompetent young man is engaged in verbiage, instead of solving issues
He cannot contact the management
(or is forbidden in the presence of the client), the promise to call back is just a promise.
I live on the other side of the city, it is not possible to resolve the issue by phone. How many times will I have to go to them?
The Consumer Protection Society will help me. By the way, they helped me well on other issues there. So, citizens, do not hesitate to contact them and defend your rights even in small things.
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1
Марина Иваненко
Level 2 Local Expert
July 26, 2024
Excellent work , chips for 5 rubles + three years warranty , quickly solved our problem , thank you
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1
Инкогнито 5022
Level 3 Local Expert
February 1, 2024
Everything is great
The employee of the company, Alexander, explained everything clearly and intelligibly, as to a schoolboy, explained
Thank you for your work
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Ира Г.
Level 9 Local Expert
February 16, 2024
Chips are three times cheaper than making them at kiosks, and they also give a three-year warranty. They give you a new chip very quickly. And you can also find out everything about the payment
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Инна
Level 5 Local Expert
October 31, 2022
For the first time in 18 years, we asked about the issue of the intercom not working. The need was just urgent (there is a bedridden patient at home and an ambulance goes several times a day and at night), but they accepted the application and told them to wait three days. All my requests and explanations about the urgency were sent by Les, but from Dmitry, who accepted the application, I heard that I was insulting him and spoiled his mood at 9 o'clock in the morning. Rudeness just poured out of him. Who is sent to communicate with clients? You shouldn't even put one star on it.
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5
1
Антон
Level 11 Local Expert
July 16, 2024
It's easy to get through to this organization. 107 attempts = 0 dials!