The worker with the red hair is rude. I haven't met such "people" for a long time. I came to pick up the parcel 5 minutes before closing, the employee pretended that I was not there, went about her business and dragged her time to say later: "the post office is closed." I tried to have an adequate dialogue with her, which I received rudeness for. I'm not that shocked, there aren't enough mats here. It was a birthday present that I needed to pick up very urgently. I ask the management to take action. And I advise this employee to keep an eye on her appearance, at least wash her hair.
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Show business's response
Marina
Level 5 Local Expert
December 8, 2024
I also ran into this Victoria - she just didn't give me the parcel I paid for, she clung to me with a death grip, even if you call the police. 114 rubles by the way. What's going on at Euromail, how many more complaints do you need so that you transfer this Victoria to a job that is feasible for her sorting, cleaning
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Show business's response
Елизавета К.
Level 3 Local Expert
August 27, 2024
To be honest, it's not clear why there are employees at all on Euromail if customers do everything themselves)) The application for the shipment is filled out by themselves, the parcel is packed by themselves, the employees apparently sit just for the entourage, because they cannot even answer customer questions without rudeness. In particular, in this department, it is not the first time we have come here and a short worker with dark hair is rude to us and cannot tell us anything to people who came to Euromail for the first time.
Of all the delivery services, European Post is generally the most unloved for us — they have already made some mistakes several times in different branches - they lost parcels, confused stickers, delayed shipments. The last time they tried to give us someone else's parcel at all, with another completely dissimilar surname))