Европочта
67 reviews
January 3
We usually had no problems accepting/sending the parcel.
I got one employee (they didn't remember her full name, but she was a young blonde). He is an absolutely incompetent person, he doesn't even know where the children are registered in the passport. We didn't have any more conversations with this employee (meaningless), there are no complaints about the rest, everything is fine.
The only disadvantage is that the Internet does not work, you have to go outside when creating an application for sending a parcel.
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August 14, 2024
Of course, when you visit, you always look at the neatness of the institution, so in this department it is very average. The room is small and shabby. It is difficult to find the branch itself if you are moving from the city center to the railway station. The presence of a sign does not save much, since it is not located facing the street and is closed by a neighboring house. The attitude of the staff, at 6 out of 10, seems to help, but there is zero activity for beginners, unless you ask them yourself, they are unlikely to smile and actively help. All the waiting took pre-registration, which must be done by myself, which the staff told me with a puzzled look. Misunderstanding: if I sent money from this branch by cash on delivery, then why can't I get money from any other convenient branch? You're the same system.
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1
July 1, 2024
The service is very good, the staff perfectly explained everything clearly and in detail and explained it to the new client. The prices are very pleasant and it was difficult only for the first time, when registering, when you don't know anything.
There were no problems with the delivery.
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1
January 23
A good pick-up point! Real professionals work. Quickly, efficiently and most importantly profitably! I'll use it more than once!
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February 13
The operating mode is changing:either there is lunch, or there is no lunch. employees can't tell right away, when creating a request for sending, that their Internet is only catching near the door. You try for 10 minutes, then they make you say. How do I know they're like that? I don't go there every day.
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March 10
A good European post office. Many thanks to the employees Anya and Julia for their professionalism. I wish there were more such responsive and competent employees!
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April 22, 2024
I had to use the services for the first time, the seller was not a very decent person and the parcel had to be sent back without unpacking. Thank you very much, the employees, despite their employment, were helped to log into the Europochta website on their phone and register. At the same time, the time is after 17 00, the influx of people.They didn't help at all
promptly, a low human bow. You girls are the best! GOOD BLOGGING VISITORS TO YOU, ALL EARTHLY BLESSINGS TO YOUR FAMILIES! SINCERELY, IGNATENKO O. V.
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1
March 16
Advantages-good location, convenient access by car,fast service, clean.
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June 15, 2024
The polite girls explained everything and helped with packing the wheels. The communication took place in different shifts with different responsible persons.
Thank you for the positive attitude and the right attitude to your job responsibilities!
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November 4, 2024
There was no queue with me. Quickly and clearly.
I change the rating to 2 ⭐. Changing staff is always a lottery. I will change the place of sending and receiving parcels
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December 14, 2024
Good European post, convenient location for the area, 4+ service.
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March 3
There are no complaints about the staff. but! Why is a change in the operating mode of the PVZ reported shortly before closing, and sometimes after closing?
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February 9, 2024
They give it out quickly. Nice staff. Convenient mail, sometimes helps out. There are several around the city. Shipping is cheaper than belpostage. Bright, clean room.
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3
February 19
Excellent item, and courteous service.
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November 1, 2024
The queue is large, you need to open a point nearby
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August 7, 2023
The girls' faces are so unhappy! And if, God forbid, you ask something, they'll roll their eyes. There are often long queues! I don't like going there. And the price is better for regular mail. And parcels arrive through regular mail faster
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3
June 4, 2023
There are queues during peak hours. It is especially annoying if the sender of the organization turns out to be ahead with three huge bags with fifty parcels. And all this in one queue. And so - nlrm, everything is solved quickly and without problems.
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1
September 28, 2023
Previously, it was possible for a child with my passport and his birth certificate to pick up the parcel, now it is impossible!You can send the Main thing, but you can't pick it up..It's very inconvenient..
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1
1
February 22, 2024
It's all good. Especially the location - there is a bus stop nearby, there are no queues.
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1
April 10, 2023
The service is almost always fast. The staff is not particularly competent in answering questions. I had to call the hotline. The location is not very good, there is no parking, which is not convenient.
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3
December 31, 2022
Zero out of zero! Such an arrogant and f***ing staff!!! They do not give the parcel away, they require a birth certificate, a marriage certificate to pick up the parcel for mom. 2. An error of one letter, all the rest of the data is correct, they did not give it away! They're being rude! My sister's husband was not given the parcel of his wife, they shouted that they needed a marriage certificate and 2 passports. What kind of nonsense is this?!
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7
1
January 3, 2023
The employee constantly sets her own rules. No matter how you pack it, it's not like that! And this is not an isolated case. I covered the contents on all sides with foam (I already know her quibbles). "You have voids there!"
There will always be voids, unless you fill the box with the contents with cement.
Moreover, it requires writing a waiver of claims. Although there is no such item anywhere: "notes" or "special marks" anywhere!
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7
1
July 23, 2023
Customer service is fast and courteous the location is not very convenient to drive up you need to drive through the yards there is no sign from the street
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1
February 2, 2024
The convenient location and the staff all adequately approach their work, can advise and help quickly let people go and do not create a queue
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February 13, 2022
Convenient location. Responsive employees never refuse to help and suggest which type of delivery or packaging to choose in each specific case. It is also nice that parcels are always carefully checked for defects.
The only downside is that the building has a very weak Internet connection. Paying by card always causes a delay and it is problematic to call a taxi or check your mail until you go outside.
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3
1
September 18, 2022
The staff is polite, the delivery is quite fast. But the site has completely different information about the operation of the pick-up point. I really needed to pick up the order, but alas. Therefore, the rating is low. Please edit the information on the site so that people are not misled.
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1
1
December 8, 2021
Convenient location, fast service. 1.12 for the first time I used the services of Euromail - a specialist girl (dark) very accessible and politely answered all my questions, I will definitely use the services of Euromail.
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3
1
February 12, 2023
The staff works quickly and politely. The service is good. Parcels have been frequently delayed lately, but not through the fault of the employees of this department
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1
1
December 22, 2023
Kind and helpful staff. All the smart guys, thank you!)
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2
1
January 13, 2024
It's not a bad department, good ladies work here, they will help you, I only go to this place, and if there are queues, they end quickly. Good luck and good mood!!
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1
October 24, 2022
It is very convenient, everything is done quickly, it is good that there are such services, because regular mail takes a lot of time
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July 23, 2023
The European Post office is working fine, the staff is friendly.
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February 8, 2024
Friendly staff, everything is fast and no questions asked.
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3
July 8, 2022
I use the services of this company very often, everything is always fine. The operator's girls work great.
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November 4, 2022
There are no complaints about the delivery work, but there are some problems with receiving transfers: some kind of money withdrawal limit has been set, you have to wait another day. It's annoying to walk several times
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3
September 26, 2022
Horror, apparently only one person works in the call center, since no one answered me while waiting for 15 minutes! There are a lot of scam organizations with similar names in Russia now.
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1
1
June 24, 2024
I had a chance to use it a couple of times, no questions
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December 8, 2021
Convenient location. Fast service. The staff is very good, they will tell you everything. It's nice to communicate with such people
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3
1
October 17, 2022
The service is very good, and the staff is excellent. Sometimes it seems that they will even help pack up the corpse and send it to the specified address)))
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1
May 5, 2023
The great thing is that it works seven days a week, and does not close for technical reasons, as other branches like it.
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1
March 8, 2023
Very good staff, fast service even with long queues
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December 2, 2023
Finally, a good team began to work
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1
March 14, 2024
Everything is great. Quickly!
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1
December 18, 2022
Convenient location, friendly staff.
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2
December 29, 2021
Good location. More space. Two people are working at the same time. So that the queue resolves quickly.
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1
1
April 29, 2023
I stood in line for 2 hours somehow. well, it's generally fine
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November 11, 2022
very polite and professional staff in this outfit
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1
1
September 27, 2022
Not the most polite employees, the attitude is just disgusting specifically in my situation.
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5
June 2, 2023
They work clearly. on the top five,,👍🙋
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2
1
April 27, 2023
Convenient, but the arrival time is from 4 days
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