Poor and disgusting organization of work.
I waited for about 30 minutes and couldn't receive the item that was paid for and sent to me.
The person in front of me has sent or received more than 70 shipments and other people cannot pick up and send their shipments.
I believe that with such large shipments, it is necessary to allocate separate time for such situations.
See original · Русский
Show business's response
Александр М
Level 7 Local Expert
December 20, 2024
The usability of the site leaves much to be desired. The work of the contact center is formal and does not solve the problem. The employee of the pick-up point does not use common sense and does not take into account the presence of an official receipt for the shipment, which she herself had previously issued
See original · Русский
Show business's response
Татьяна О.
Level 2 Local Expert
December 23, 2024
Why do you give orders during delivery, suspending work, but not giving them back on another day? What kind of nonsense is this?! Make up your mind, either you give it out or you don't! It is not difficult to return the parcel, especially if you have been informed that it is without payment! And you need to be a little responsive to people, because we didn't come home to you!