The application for the installation of a switch in the entrance was submitted on 04/09/2024. In the corresponding room, a touch switch was previously used, which came out of a niche in the wall, but continued to provide lighting and operability. In order to ensure the safety of residents in public spaces, it is necessary to install an appropriate switch. However, after three weeks of waiting, an employee of ZHES No. 27 ZhEU No. 3, without prior approval from the applicant, replaced the touch switch with a cheaper mechanical version without backlight, and threw out the old one. This does not correspond to the initial request for the installation of an existing touch switch, which was supposed to be fixed in a wall niche.

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diana t.

Level 2 Local Expert

A huge request: teach the employees of this organization to do their due within the promised / specified deadlines, to negotiate and talk, and not to yell and throw down the tubes. Thanks

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Александр Иванов

Level 3 Local Expert

ZHES 20 of the central district is not working well, we paid for the service, we are waiting for the day when the plumber will come to perform this service. The head of the Housing and Communal Services ignores the payment, arguing that the accounting department will see the payment made through the ERIP in 2-3 days...He refuses to receive a check via e-mail, as confirmation of the payment made, he said, you can only personally bring the check to them at the Housing and Communal Services

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