Complete indifference to any appeals, no matter who the answer is, they do not decide, you go to another door / floor / place / organization. My housing unit-1 has not been able to solve any problems for five months - there is no hot water, some of the batteries were not heated (during the heating season they said they would not do anything on the phone, they need to clean it), ventilation has been clogged for a long time, I left applications at 115, called the hotline in ZHRET, went personally to ZHRET, sent a complaint by registered by letter, by e-mail through an appeal.bel, 1.5 months have passed and of course there is no response to the complaint, no one has ever called or visited. And for some reason I still have to pay them utilities. Useless people and organization. The neighbors have the same opinion of you.

See original · Русский

Мария Лукашова

Level 3 Local Expert

It is unclear what they are doing. Whatever question I called them with- they're playing folk fun- let's go to someone else. In a personal appeal, even an employee once argued that she could not help in any way, because she did not work here at that time. Apparently, computers were invented after 2017.

See original · Русский

Елена

Level 2 Local Expert

Уважаемый Дмитрий Валерьевич! Выражаю огромную благодарность ведущему инженеру Вашего подразделения ЖЭУ-16 Костырко Андриану Сергеевичу за то, что не оставил без внимания мое письмо №1-53 от 13.04.2022 года, а также за чуткое и квалифицированное отношение. Огромное спасибо ему за оказанную помощь в решении вопроса по поводу ремонта ливневой канализационной трубы по адресу г.Витебск, ул. Белинского 5, кв.78. В будущем, если возникнет вопрос в ремонте каких- либо объектов в нашем доме и не только буду обращаться только к нему. Просьба поощрить Костырко Андриана Сергеевича за такое отношение к своим обязанностям. Желаю успехов в дальнейших проектах, творческих идей, физических сил, терпения, а главное – времени. С уважением Е.Н.Левшунова