Zolotov
7 reviews
March 3, 2024
I bought a ring in October, 2 rhinestones fell off after 2 months, I contacted the store under warranty.I wrote a statement, the ring was taken away, after 2 weeks the answer comes that the ring will not be repaired and the money will not be returned. I sent this letter to the store to explain to me the reason why the repair was refused.I left my phone number, the next day the manager dialed me, who answered all my questions, clearly explained the reason, replied that the ring was deformed (they returned it to me uneven, the ring was as if specially curved in the direction where 2 rhinestones disappeared).
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1
April 25, 2024
A gift was purchased in this store. I liked the service. Unobtrusively, but not ignored, asked, offered jewelry. The impression was pleasant from visiting this store.
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August 4, 2023
Very nice consultant girls, showed just the maximum of jewelry at my request. The prices are normal, you can buy in installments. She left very pleased.
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1
April 19, 2024
A great store with products. And always super discounts
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1
February 9, 2022
Good afternoon! Do not go to this store. 08.02 it's my birthday, the guy decided to make a surprise and buy a gold bracelet. The sellers helped with the choice and seeing that the guy did not understand, they sold the goods with a defect (the clasp does not close, I attach a photo). When handing over and fitting, they noticed the marriage, they were terribly upset and went to make a refund that same evening (to the GREEN shopping center). From the very beginning, the sellers began to behave rudely, blaming us for the marriage and threatening that there would be no return. We are shocked, I have never seen such an attitude in jewelry stores. When I began to make comments and say that we still intend to receive a refund, the seller replied, and I quote: "I don't care, I'm quitting the other day." It's a pity that we ended up in such a terrible jewelry store on our birthday. They replied that within 2 weeks they would dial and give an answer on the return. We also agreed to an exchange for the product, without fasteners. As soon as they give an answer, I will add a review. In any case, I do not advise it, the staff is rude, the products are sold defective.
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1
August 14, 2021
A terrible store, the quality of jewelry products is worse than consumer goods, that is, zero, the attitude on the part of the administrator and above, boorish, arrogant, and most importantly the same attitude on the part of the management above, intimidate ordinary customers, like do not complain or we will not do warranty repairs, I did not know that in our time and in such a decent place can sell such low-quality goods and so can humiliate customers. I do not advise anyone and do not take anything there if you do not want to be insulted later and be left with low-quality goods.
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2
April 22, 2024
good
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