Zolushka
Business hours
Closed until tomorrow
Directions
Malinawka
229 m
Stancyja mietro Malinawka
116 m
Features
Credit card payment
Parking
Glasses for colorblind people
Sunglasses
Eye tests
Ramp
Lenses for the control of myopia
Children's optics
Opticians services:selection, making glasses
Petfriendly:allowed with all animals
Payment method:prepayment, postpay, cash, payment by card, installment
Promotions:discounts, promotions
Information verified by owner
10 reviews
December 7, 2023
I turned to this optician to check my eyesight and select glasses. The doctor did his job perfectly, looked at everything, picked it up, and gave excellent advice.
The questions started when I came to pick up the finished glasses, after a long trial it became clear that I had been given the wrong lenses, they were confused. The specialist who was supposed to handle everything said that anything can happen. Yes, I understand, BUT I needed glasses by a certain date, because I was signed up for a driver's commission. After several of my urgent requests to try to settle the issue before the appointed date, we agreed that he would try anyway, but did not promise and would call back when ready.
As a result, I had to cancel the commission, it was supposed to be yesterday (6.12), no one has contacted me so far.
In this optics, customer orientation is at zero, if a mistake was made by employees of your organization, then it should be resolved within the company, the client should not know about your internal issues, you need to admit the mistake and make sure that it is solved with less losses for everyone, and not just dismiss the client with the standard phrases "anything happens".
See original · Русский
1
February 20
I bought glasses at this salon. The arm of the frame broke off after a month of wearing, while observing the rules for handling glasses. The frame is only guaranteed for 14 days. I ask the owners of Cinderella salons to pay attention to what goods they buy and sell to people. The quality is just terrible.
See original · Русский
February 15, 2023
An excellent eyeglass store, a large selection of frames, discounts are often available, friendly staff and a very professional optometrist. I already ordered the second glasses. the first ones were for Dali . the second ones are for reading. I am satisfied with my work and recommend it to everyone.
See original · Русский