The shops of this chain work very strangely. I ordered goods several times in an online store with pickup from the store at Starovilensky tract 28. Almost every time I arrived, there was a sign on the door that said I left for a bone, I'll be back in half an hour. As the employees of this company explained to me on the phone, there is no designated lunch time in the stores, that is, when he wanted to leave then. And everyone who came for their order is not the company's problem. Today I arrived at the opening ,,,,and BINGO ,,,, there is a sign that went for a bone. After 15 minutes of waiting, I call a single number and they tell me maybe the employee is sick. This is aerobatics. When I ask to bring the order, they tell me that 4 rubles are missing before free delivery. That's customer focus!!!!! I basically did not add the product to the order, and I have a question for the company's management - who in this case will compensate me for the cost of gasoline and the time I spent each time coming for my orders and leaving back - Went for a bone
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Людмила
Level 4 Local Expert
November 23
Incorrect information is provided on the website: it is indicated that the product is in stock, but in fact the product will not be available. You can even order pickup, but after a while you will get a call back and be told that the product is missing at the address you have chosen. They won't tell you which store has the right product either: "we don't have any information." They recommended calling the stores, but it's not that easy to get through...
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Татьяна Хх
Level 11 Local Expert
December 3
Not a bad store. I order from an online store, and I arrange pickup through this store. Everything is always clear and prompt