It was this store that conquered the team of sales consultants. Incredibly pleasant, comfortable, competent and competent. A large selection of feed by weight, compared to all the nearest shops. Lots of treats for dogs.
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Алина Тарасевич
Level 4 Local Expert
November 3, 2024
I like it, usually just "give what you ask for", but then I told the problem with the cat and the sales girl helped me pick up the food, told everything in such detail, advised, even found out what I didn't know) Thank you very much
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Наталья Цвирко
Level 3 Local Expert
December 21, 2022
Claim to the online store:
I needed cat food. The website showed that it is available in stores on Kamennaya Gorka. I'm not comfortable. I choose to deliver to the store in uruchye and the product becomes unavailable for the order "over". I call the operator, the answer surprised me: we can't bring it to the store. well ok. I decided that I would place an order at home and pay for delivery by courier. But the site gave out "the product is over" again. I am updating it and it is still available in the area of kamennaya Gorka. I call the operator, the answer surprised me once again: there is one in one warehouse, but it is not in the warehouse in the delivery area I need. And when I suggested moving it to the right warehouse, the answer surprised me even more: "it's impossible."
Well, I order PAID home delivery, what is the problem to bring from a warehouse where there is food?
But the behavior of the operator was more surprising: seeing the conflict situation with the client, the girl did not even try to make an attempt to somehow resolve the situation. She behaved aggressively, raised her voice. This surprised me even more.
A chain with so many stores has no logistics at all, even on paid deliveries.
Sad, not pleasant and pejorative