The worst service that is generally available in Uzbekistan. They can't explain it clearly, they are constantly being sent somewhere. Contact Mono markaz, in a single window, you need help. You bring them a certificate, they send it back to mono markaz. The staff is not friendly at all, not competent. If they don't know how to work with clients, then what do they get paid for? It's good that my mom can run back and forth to do paperwork, but what if it's an elderly grandmother?! What then?! The director himself does not know what he is saying. Become self-employed to accumulate a guardian. How can the director not know that a person who has entered retirement age can no longer become self-employed? My advice. If you want to save your nerves, it's better to contact another pension fund!
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889955 Мамадалиев
Level 10 Local Expert
May 29, 2024
The young staff does not show the proper level of professionalism and politeness in dealing with customers. They use cell phones during working hours, which is unacceptable. They talk to older people without proper respect and courtesy. I hope that in the future the staff will be more friendly and polite in dealing with customers.
I thank the parents of the younger generation.
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Дилдора Талиббекова
Level 5 Local Expert
November 7, 2024
I was recently retired and the staff were polite. I didn't expect it so quickly....
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Ильнур Р.
Level 3 Local Expert
January 28
They are rude in person, disgusting communication, they do not listen, they work with the desire to transfer to another …
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Ирина К.
Level 2 Local Expert
July 27, 2022
A terrible organization!Since 2020.I cannot get a recalculation of the pension and a revision of the total length of service:they were driven by collecting unnecessary certificates, the inspector sends to the chief, the chief to the inspector-no one wants to do anything, in the end they pull out the original template, and the who is still there, the chief signs the document and seals it without even reading what they give him, and there it is...instead of the pensioner receiving 2 million, they write 20 million. and it's all signed and stamped, and then they say:sorry, you made a mistake-you will apologize in court for all your mistakes and negligent attitude to work.It's just a mockery of pensioners, they take them to the point of exhaustion.But they were attacked by the wrong people-we will achieve justice and we will not leave you alone until you work in good faith and stop making fools of pensioners, they also know all the laws no worse, and maybe even better than you!
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ольга улыбышева
Level 11 Local Expert
August 20, 2023
Conveniently fast ... Zinaida is a super worker who explained everything carefully and politely
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ХОДЖАЕВА ЮЛДУЗЧЕХРА
Level 6 Local Expert
August 1, 2024
I was there that year, they explain how incomprehensible and respectful they can be
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Шохигуль Абдуллаева
Level 7 Local Expert
May 2, 2024
Everything is arranged a little strangely inside, there is not enough systematization or something…
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1
m karim
Level 13 Local Expert
September 9, 2023
We need to work a little on "customer orientation" and professionalism!
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Leonardo Kudreyko
Level 7 Local Expert
August 22, 2023
I personally have no complaints about the fund. My pension issue was resolved without any problems.
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vampirclanner
Level 7 Local Expert
May 31, 2022
The staff is good, they answer questions correctly, they are not distracted by tea and coffee during working hours. You can get through, but not always the first time.
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мммм ммм
Level 7 Local Expert
July 1, 2023
The furniture and office equipment are in very poor condition. But colleagues are hardworking
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494437 Таралёва
Level 7 Local Expert
June 25, 2022
I have visited this institution several times and am completely dissatisfied with the quality of service. Employees work too slowly and drive them from office to office.
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2
аделя шукурова
Level 8 Local Expert
November 2, 2021
I don't visit often. It's on Dubovaya Street. When I apply, they solve some issues. Different employees communicate with the public in different ways. But the pension is accrued on time.
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2
soone
Level 10 Local Expert
February 17, 2022
I went with my grandmother there, everything was quickly arranged for us, and I advise you to do all the documents earlier
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виктория
Level 13 Local Expert
July 26, 2020
I went at the request of my sister, the time was already unacceptable, but they listened to me, answered all my questions, kindly escorted me to the national team, probably they would have fed me if it was necessary, unexpectedly nice, thank you friends,
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Татьяна П.
Level 2 Local Expert
May 28, 2020
For experimenting on pensioners in terms of pension payments, they will be given on the 16th, then transferred to a card from which it is impossible to withdraw cash, on the 5th. And if you wait for her 5, and they bring you 16, how can those who live from retirement to retirement live for two weeks? Have you tried to live like this yourself?
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Насиба Дусова
Level 3 Local Expert
July 1, 2021
It's pretty good, they solve pension issues quickly. I am very happy....
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1
Надежда Зайкова
Level 8 Local Expert
February 6, 2021
Everything is fine, but the parking is small, very often traffic jams occur.
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1
Борис
Level 2 Local Expert
June 25, 2021
In other areas, they send SMS notifications about pensions, but there is no news here
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1
Александр Ткаченко
Level 8 Local Expert
September 12, 2022
Courtesy and help.
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Anna Fedoseeva
Level 15 Local Expert
March 8, 2020
In general, the horror is terrible. The queues don't move, the girls in the windows are chatting with their boyfriends right brazenly. The boss generally accepts only by acquaintance
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Диана Худайберганова
Level 14 Local Expert
February 17, 2020
Despite the large number of staff, there are eternal queues and too much running from office to office, either for signature or for seal.
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Nc 201
Level 8 Local Expert
November 3, 2021
They work well except for tax corruption 😑
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Татьяна Мельникова
Level 9 Local Expert
October 15, 2021
We did everything quickly when we moved to Russia for permanent residence
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Yuriy Tyan
Level 4 Local Expert
June 7, 2021
A normal place, normal employees
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ирина штеенбах
Level 4 Local Expert
April 28, 2021
For some reason, the archive has been preserved for only 10 years.
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Умиджон Ахмедов
Level 6 Local Expert
June 3, 2021
Bad communication
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ANASTASIA BAYBEKOVA
Level 13 Local Expert
February 23, 2020
It's strange why we were called here, but the staff are good