Renaissance Atyrau Hotel

Rating 5.0
638 ratings
Rate this place

169 reviews

Level 2 Local Expert
October 21, 2024
Very bad service, personnel is not competent. Doesn’t worth the price. For early check-in asked 50% charge total of ~200 usd, however, didn’t allow to breakfast.
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Level 7 Local Expert
July 13, 2024
Nice Hotel in Atyrau
Level 4 Local Expert
November 1, 2024
Super
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Level 6 Local Expert
September 30, 2023
Good location, good restaurants in 5 minute walk, nice bed and breakfast, friendly service, reception need training.
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Level 4 Local Expert
April 17, 2023
Perfect
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Level 3 Local Expert
March 21, 2023
Good
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Level 3 Local Expert
October 21, 2024
The place and the Hotel are great, thanks to all the staff, the excellent staff are good-natured! Especially the words of gratitude I would like to say to Ulmeken the security service, thank you very much to her, my brother became ill, an ambulance was called, she was constantly worried, even when we left, she called, wrote, worried, a woman with a big heart, may Allah give her health and all the best!
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Level 9 Local Expert
March 23, 2024
The hotel meets all the requirements of the most demanding traveler in the price-quality category. In addition to receiving visitors for the night, many presentations, exhibitions, and excursions on a variety of topics are held here. The design of the hotel, both halls, halls, and the rooms themselves, is magnificent. There are smoking rooms to choose from. The price also includes a free breakfast: varied and very tasty - just "lick your fingers". Regular corporate clients are provided with "astronomical" discounts. Welcome to the Renaissance Hotel!
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Level 10 Local Expert
June 13, 2024
The hotel is a little tired, but the level remains the same, there is a wonderful swimming pool, sauna, magnificent gym, one of the best in Kazakhstan among the hotels! Room service and good level of service! Separately , I would like to write about breakfast - the best 🔝👍🏼
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Level 3 Local Expert
August 25, 2024
Great hotel! The service is at the highest level: they respond to the case, react instantly and give a lot of useful information. Applies to all areas of service in this hotel: reception, cleaning, food, dry cleaning.
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Level 9 Local Expert
September 26, 2024
A great hotel. The rooms are spacious and cozy. The price tag bites, it's a minus. The breakfast is very tasty, a huge range of food and drinks.
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Level 7 Local Expert
October 23, 2024
It's a great hotel, although it's old, but you can see that it's being watched. Excellent service. The best beds and pillows. The bathroom is super comfortable to lie there in the water and relax
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Level 4 Local Expert
December 14, 2024
Nice hotel. Some repairs are already required. Formerly part of the Marriot Bonvoy network. But from 12/15/2024 it ceases to be part of the network, let's see if the quality will decrease. One of the advantages is the location and an awesome breakfast. Of the disadvantages, there are no opening windows in the rooms, only the HVAC system.
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Level 17 Local Expert
February 26, 2024
Comfortable rooms with everything you need, polite and helpful staff. An excellent fitness center, which, however, works not only for guests, but also for external visitors. The food quality is good, and the prices are slightly above average.
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Level 6 Local Expert
January 7
The last time I visited Renaissance was a month ago: it was beautiful and dignified, but positive. The breakfast is wonderful, as are the surroundings. Recommend
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Level 13 Local Expert
December 22, 2023
Excellent hotel, quite friendly atmosphere. The breakfasts are at the highest level. I liked the fitness room, the pool and the spa area. The staff is very polite and hospitable. The rooms are clean and cozy
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Level 7 Local Expert
January 29, 2024
I like everything here!!! The rooms are clean, not smoky, and this is the most important thing for me. The bed is just chic)) This is also important! Sauna and swimming pool are normal. Well, the most important thing is breakfast, there are a lot of things in the assortment, and national dishes, even breakfast) is very tasty. The staff is polite, in general, I like everything here!
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Level 10 Local Expert
May 21, 2024
I have been to this hotel more than once, an excellent hotel with friendly staff, the breakfast is very tasty, the location is excellent, in the city center, I advise everyone.
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Level 18 Local Expert
October 2, 2023
Among the disadvantages - An unreasonably high price, polite staff, good breakfasts, clean, tidy rooms, convenient location of the hotel, nearby cafes, restaurants within walking distance.
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Level 5 Local Expert
December 30, 2024
The rooms are normal, the cleaning is so-so, there are dirty toilets. Slippers, toilet accessories must be constantly requested. It's annoying to fill out a questionnaire every time. Early breakfast sucks
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Level 7 Local Expert
November 16, 2023
Beautiful outside and inside the hotel. Pleasant atmosphere, cozy rooms, friendly staff, beautiful view from the windows, the buffet is amazing. There is a swimming pool.
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Level 13 Local Expert
July 1, 2024
Everything is fine, even there is a pool, in summer to take a dip, but I did not like the fact that the windows do not open for ventilation, you have to breathe only because the air conditioner will inflate, and this is unlikely to appeal to allergy sufferers or those who love fresh air.
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Level 4 Local Expert
September 28, 2024
The hotel is very tired: both the rooms and the service. Prices are very high, but it is clear why: there are not so many alternatives for normal housing.
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Level 18 Local Expert
June 27, 2024
A very high-level hotel with good food and very comfortable rooms, I haven't had enough sleep for a long time! Keep it up !
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Level 11 Local Expert
October 14, 2024
The Renaissance is convenient, good, but it is gradually getting old. I first visited here ten years ago, and nothing has changed for the better since then.
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Level 3 Local Expert
September 14, 2023
Great hotel. Sauna, hammam, cozy swimming pool. Towels and linen are boiling white. It's nice to be in the room. There is a large selection of dishes for breakfast. A high level is felt
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Level 5 Local Expert
March 7, 2024
Super hotel , super service , the only minus, in the fitness part, in the women's locker room - the sauna smells bad, there seems to be no hood in the sauna or does not work , although the reception is aware - the situation has not been corrected , you can stand for a maximum of a minute - the smell is killer (((((
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Level 13 Local Expert
September 23, 2023
A good hotel for its price, the breakfasts are hearty and delicious, there are problems with the toilet in the room) Since the hotel is no longer new, but generally suits, there is also a Chechen pub nearby.
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Level 6 Local Expert
December 4, 2022
A great hotel. Everything is clean, cozy, and tasteful. Nice design, new furniture, snow-white fluffy towels. The staff is polite and friendly. There were no complaints about the cleaning. I was pleasantly surprised by the free Wi-Fi with good speed and the availability of parking.
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Level 3 Local Expert
July 29, 2024
A great place, the breakfasts are very tasty. The city center.
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Level 6 Local Expert
April 5, 2024
Cozy, clean, modern rooms! Friendly and helpful staff. Great restaurant
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Level 14 Local Expert
November 25, 2023
Honestly... it's a citadel of moths. In the rooms, condoms are like a velkam package along with water. Individual rooms are marked on the other side of the corridor with baskets of flowers, and different girls and men endlessly go to these rooms. Breakfast is good in the restaurant, but no one will hurry. I'm silent about just going in and eating at lunch or dinner. You won't even wait for ice cream. It was cold in the room. On the second night, 2 heaters were brought, and the windows do not open in the hotel. Well, at least they didn't let me freeze, and thanks for that.
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Level 10 Local Expert
April 6, 2024
A good hotel. Everything is on the level. Bombastic breakfasts. I always try to stay at this hotel.
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Level 10 Local Expert
October 31, 2024
A good breakfast buffet. The gym is 24/7.
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Level 8 Local Expert
December 6, 2023
It's a great place. Rooms, spa, kitchen - everything is at the highest level. Professional and friendly staff.
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Level 7 Local Expert
July 1, 2022
Excellent spacious rooms, pleasant atmosphere, convenient location (everything is within walking distance). Gorgeous large beds with double mattresses. A good gym, the best treadmills I've ever seen and also a very nice bonus is a pool with warm water and a hammam with a sauna!
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Level 6 Local Expert
November 12, 2023
Stayed here for 4 days. The rooms are quite tired, although it is clear that they are trying to keep clean. The impression of the hotel is greatly spoiled by the festivities of expats (England, USA) with ladies on the first floor in the bar. Who wants to just sit down to eat, it will be unpleasant.
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Level 7 Local Expert
January 2
Everything is fine! Just please replace the ink cartridge in the printer)))
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Level 5 Local Expert
October 9, 2023
It's cool in the rooms, the air conditioner didn't work. The pool needs a hat, they said, although no hotel in the world asked for a hat for the pool. The noise insulation is very weak, then the traffic light near the hotel did not work and the police whistle drilled his ears all day, then they held a concert (but the breakfast is excellent
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Level 6 Local Expert
July 21, 2024
The quality of Service is good, obviously there are still opportunities to grow!
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Level 9 Local Expert
January 8
In my opinion, this hotel no longer matches the price. It's not even a renaissance anymore.
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Level 5 Local Expert
May 29, 2024
It is aesthetically pleasing here, you can safely invite guests of the city here for dinner. I like
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Level 10 Local Expert
July 22, 2024
It was a cool hotel at the time. I'm tired now.
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Level 6 Local Expert
February 18, 2022
Everything is very relative. If we compare the average (basic) standard of service among other Atyrau hotels, then Renaissance is certainly among the best. It is definitely among the top three and provides its visitors with high-quality service. But the comparison with Astana, or even more so with Almaty, loses. Not because the cooking is worse or the taps are leaking (everything is fine in everyday terms), it's just that the West is the West. Here, politeness is considered a sign of weakness, and a smile seems inappropriate.
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Level 10 Local Expert
October 24, 2024
A good hotel and a very good location
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Level 5 Local Expert
September 26, 2024
Expensive, stylish. The windows in the rooms do not open
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Level 24 Local Expert
October 19, 2023
I stayed very briefly. I liked everything. Near the airport. Clean, well maintained
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Level 11 Local Expert
April 9, 2024
Great hotel! A professional team! Delicious cuisine.
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Level 5 Local Expert
January 22, 2024
I was here 8 years ago, it was not bad. Now cosmetic repairs are needed. But it seems that this remains the best offer in Atyrau for today.
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Level 4 Local Expert
March 22, 2024
We went with the family to the sauna with a swimming pool. Everything is super except the prices))
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