Excellent communication and an office with polite staff, more parking spaces, but this is a common problem in Astana
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Айгерим Жой
Level 7 Local Expert
January 25, 2023
Kcell's office. It's a little difficult to get to it. The interior is quite spacious and clean. The operators are polite, explain everything, answer all questions. There is a waiting area. Digital documents were not accepted (as of 01/23/2023). It is necessary to bring the originals with you.
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Денис
Level 22 Local Expert
July 22, 2023
I am roaming, there is enough money for the subscription fee. The phone is constantly on wifi, data roaming is disabled, I do not use voice calls. An SMS comes with a warning: the subscription fee will be deducted on such and such a date. Money with a small margin. On the day of withdrawal, an SMS arrives - there are not enough funds, 190 tenge was withdrawn per day, another 540 in reserve. I'm contacting support. Some strange instructions from the operator of the Maftuna: turn off the data, switch to 2G/3G, reboot. I do everything, I say "roaming", I turned off data transmission specifically so as not to go into negative territory.
How long do you think I've been chatting with her? I have been waiting for an answer for more than an hour, no one has given me an answer. I waited until my patience ran out. There is no service… I do not recommend the operator. Choose alternatives in the KZ with the best service