The story will be long :). I live in the house next door, I periodically went to this store to buy sheet leather.
You feel like a "muggle" who got into the shop of pure-blooded wizards there.
The communication of the staff is very arrogant (there is a feeling that you were not invited here).
And God forbid that you voice your opinion about the prices of local services. Twice I heard from the side a tale about what kind of fords are all around, who do not appreciate the highest level of manual work, they say, "they come to us from Europe specifically, that's where they know the price of such skill."
But it was all an outside view. And so I decided to use their services directly, to touch the great, so to speak.
I bring leather sneakers with the sole worn off on the heel.
I ask you to glue the sole and clean the sneakers.
A man with a frowning face opens the bag containing sneakers with one finger and ultimatum declares that cleaning is only with painting.
I agree. ( Well, apparently there is no other way when cleaning the skin, for an ideal result of their level )
Then the second attempt to "scare me off". They tell me the price of the work.
But I agree.
The master's face softens, no longer so fastidiously takes the sneakers out of the bag and examines them. Draws up the paperwork.
Informing me that they will contact me when it is ready.
It was the middle of April, it wasn't urgent for me, so I forget about them. But by the end of the month I remember, I'm going to go in to find out what happened, but I get a call from the administrator saying that unfortunately the deadlines are delayed, but everything will definitely be fine.
I'm just getting interested and I'm humbly waiting. Almost another month passes ...
The administrator calls me again and says that the sole could not be cleaned, so they only glued the bottom part. It turns out that the list of works included "gluing the sole, cleaning it and painting (its upper part) ". After learning about the misunderstanding, I was offered to clean and paint the skin, but I refused and went to pick up the sneakers.
I was wondering if I had heard any apologies on the subject of deadlines. I didn't find out anything myself, just joked about the "minimalistic sole" - they didn't appreciate it). (in the photo, you can look at this sheet of ordinary rubber ).
And I would not write this review with a moral: "Keep it simple, no matter what kind of experts you are, because the day will come when you will screw up."
But a year has passed, and the sole has come off :).
And now I rate it for the quality of the work.
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Katerina
Level 5 Local Expert
September 9
Excellent workshop, I have already applied several times for various types of repairs - everything was well done. They will tell you about everything, prompt you, and honestly advise you. Plus a large selection of all kinds of care products and a very good consultant at the reception. It's not scary to give away shoes.
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Natalya Smyatskikh
Level 5 Local Expert
September 20
Excellent workshop. Quickly and very efficiently.
A huge selection of shoe care products.
I highly recommend the workshop
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Ксения Т.
Level 3 Local Expert
July 26
They gave the sandals to be repainted in a different color. Everything was done quickly, accurately and efficiently. The paint is evenly applied everywhere, there are no streaks. The attitude towards the client during the conversation was pleasant and polite. Thanks for the work!
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Дарья Пинчук
Level 2 Local Expert
October 9
I have been serviced for several years in the workshop of the Golden Line and I always remain very satisfied! Thank you very much!) I recommend the workshop on
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San Sanich
Level 12 Local Expert
March 14
An excellent workshop in which there is a huge range of skin care products and leather goods for sale at quite normal prices.
This is not the first time I have made purchases and I think that I will buy more if necessary.
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Алеся Т.
Level 3 Local Expert
July 4
A wonderful workshop! They saved my most beloved and comfortable sandals, the tips of which I godlessly lost while dancing at a wedding.
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arkadiy p.
Level 3 Local Expert
December 17
I gave away an autumn sneaker, whose skin was completely cracked along the seam at the bend (not at the sole, but above), about 2-2.5 cm long. I do not know how they did it, you can feel the patch inside, nothing is noticeable from the outside. It's just divinely done, I'm shocked.)
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Анжелика Цедрик
Level 3 Local Expert
December 16
The receptionist and the master are very friendly. The quality of the work performed is also excellent!
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Natalia Schestitko
Level 3 Local Expert
May 21
Terrible service. I gave the bag to be painted and it was already the second week after the promised date of readiness. If I had known, I would have gone to another place. They also got rude that you should come only when you are ready by SMS. There is no customer orientation
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Алекс М
Level 7 Local Expert
February 22
Excellent workshop. Sports shoes have been repaired for many years. The quality of repairs is always on top. Thank you so much for the hard work of the craftsmen and the courteous service. I always want to return to such places.
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Владислав Богушевич
Level 5 Local Expert
January 24
I can only note the advantages:
we have hired sophisticated shoes with lace-up boas. After the delivery, the master clarified the details by phone. The work was difficult: it was necessary to remove the sewn plastic element from the tongue and sew a new one, also plastic, in its place. You did a great job: It turned out neatly, as if it were so.
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Мария Силкова
Level 3 Local Expert
October 3
Thanks to the Golden Line for giving the boots a second life. Only they were able to find the perfect heels and perfectly perform their replacement. I recommend the workshop to everyone!
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PIM
Level 4 Local Expert
February 16
Thank you so much for the shoe restoration. Quickly, accurately and efficiently. We are very satisfied with the result.
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Александр
Level 13 Local Expert
April 22
A cool place for those engaged in shoe repair or in need of complex repairs (repair consultations) of shoes.
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Иван Четырбок
Level 4 Local Expert
March 5
Excellent service. Repairs on time. High-quality repairs. The discount system works. I recommend.
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Юля Столярова
Level 5 Local Expert
November 10, 2022
I am very satisfied with the quality of the services provided, a great team of professionals, Thank you!
Today I took the mules after the restoration of the noses, so they are new.
I applied for the replacement of pads, shoe restoration, I always get advice on care.
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Vital Sh.
Level 3 Local Expert
April 14
The widest selection of materials in the city, good craftsmen.
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Victor Rusakov
Level 2 Local Expert
December 15, 2021
For a long time I have been looking for such a magical workshop, where not only the managers are always cordial and friendly (in particular, Sergey!), but also the masters - with a head and golden hands! For the first time, I was led to you by the desire to completely and at a high quality level repaint light beige suede shoes in black. Two years have passed since their socks, and so far everything is in excellent condition, even without a single touch-up! Over the years, I have already managed to reliably repair many pairs of different shoes - my own and all my relatives (men's, women's and children's), and even restore the color of my favorite leather belts! I no longer have the question "who should I entrust the repair of my favorite leather things to" - I confidently take everything to Belsky, 12 - and I am happy to use them further! Thank you for the excellent quality of services and the human attitude towards your customers!
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Александр Крень
Level 6 Local Expert
October 3, 2023
I changed the sole in my shoes, they were made very qualitatively, just like new, and the top was also renewed. The staff is polite.
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Игорь Казанцев
Level 3 Local Expert
August 4, 2022
The prices of goods in the workshop are twice as high as indicated on the Internet. Discounts on repairs, pre-registration and so on are nothing more than a publicity stunt, in fact, there are not many orders. Prices for services are unreasonably high and do not correspond to the quality of performance, apparently to Shalaev (the owner of the workshops)There's just not enough money for overseas voyages. They position themselves as super professionals, in fact everything is very mediocre and sometimes even very bad. They write positive reviews to themselves, or entrust this matter to relatives and friends, as well as in many other places. I do not recommend using the so-called services of this so-called workshop
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юрий колтуневич
Level 8 Local Expert
December 5, 2023
A great store if you are engaged in shoe repair. And also a lot of care products for her
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Воўк Вова
Level 8 Local Expert
November 20, 2023
Пераламілася падошва ў красоўках Ecco. Прапанавалі варыянты замены, зрабілі хутка і якасна. Буду шчэ зьвяртацца, дзякуй.
Юлия
Level 4 Local Expert
February 16
You are the best! I dealt with the problem of severe scratches (with bullies) on leather ankle boots. Fixed the problem PERFECTLY!!!! It's a pity that you can't attach photos in the reviews on the company's website. Good luck to you!
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Николай А.
Level 5 Local Expert
November 11, 2023
We applied for the first time, the staff is friendly, repaired within an hour. We will contact you again.
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Наталья Троцкая
Level 4 Local Expert
December 16, 2022
Perfectly repaired winter boots (glued, prevention, pads)! Prevention looks like 'native'🌷 I am very pleased!
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Святослав Воробей
Level 3 Local Expert
March 19
Always high quality . And in a short time.
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maria zh
Level 7 Local Expert
July 12, 2022
A great place, a very large selection of materials and specter works. The heels were tightened very efficiently.
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Сергей Шимчёнок
Level 13 Local Expert
December 15, 2022
A cool workshop, a lot of things for shoes and a selection of paints.I recommend it!!!!
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Дмитрий Дявго
Level 11 Local Expert
November 25, 2022
I handed over my wife's boots for repair, they carried out repairs for a very long time, I had to call back many times, clarify. The quality of the work does not seem to be bad
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Ирина
Level 3 Local Expert
December 16, 2021
You guys are doing great! After the repair, comparing the shoes, I did not immediately determine which boot was repaired.in my opinion, this is the ultimate shoe aerobatics! Prosperity to you!
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Игорь З.
Level 3 Local Expert
September 16, 2022
I went to buy insoles, I really liked the approach - everything was shown and told. I recommend contacting you!
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Игорь Поляков
Level 12 Local Expert
January 23, 2023
Tatiana suggested an option, I accepted it. I did everything clearly and on time, the price is normal
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Сергей Калечиц
Level 6 Local Expert
June 9, 2023
For 6 years now I have been addressing only them. Everything is very high quality.
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Анастасия Ч.
Level 11 Local Expert
December 19, 2021
Excellent craftsmen! Foolishly, I ruined my boots, I thought they were finished. I gave it to this workshop, and after 2 days they returned it to me completely new, without any hints of an unpresentable appearance. I definitely recommend it
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Юлия Смирнова
Level 2 Local Expert
September 19, 2023
It is very expensive, but we did everything we agreed on efficiently and professionally
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Светлана Ра
Level 10 Local Expert
November 15, 2021
I painted my backpack and purse here very well. Things got a second life. Beauty. I haven't repaired the shoes yet. I recommend.
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Елена Шишко
Level 5 Local Expert
January 27, 2022
I applied for an urgent replacement of the zipper in the shoe. It was done in 30 minutes... It was a complete surprise. This is not the first time I have always applied for high quality
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Александр Дударевич
Level 22 Local Expert
September 15, 2021
As always, they are at their best, they perform from simple to complex works, the deadlines are adequate and always on time, thank you
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Pavel
Level 13 Local Expert
August 16, 2022
Excellent customer-oriented and professional shoe repair.
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Татьяна Ермакович
Level 3 Local Expert
April 25
I really like it
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Александр Я.
Level 2 Local Expert
May 23, 2021
One star. It was necessary to stretch the sneakers to their fullness. They said they would do everything. I picked it up three days later. The sneakers remained the same as they were, but they took the money. If it didn't work out to stretch, then why take the payment? The check was not issued.
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Ivan Ivanov
Level 8 Local Expert
June 5, 2021
We repaired old sneakers with broken noses and, now, like new ones. And only here, although not cheap, I picked up shoe polish for my gray sneakers - and this is all over Minsk...
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Артём
Level 7 Local Expert
May 19, 2022
I did sneakers there, they were done qualitatively. Good staff.
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Илья Г.
Level 3 Local Expert
December 27, 2019
At Belsky 12, the quality of the repair is disgusting, the cost absolutely does not match the quality. I would have expected this from a basement workshop in a provincial town. All advertising photos about painting, apparently, are lies)) He did not pick up both pairs and left them for revision. When painting and choosing materials by the master, as I understood it, the principle of "what we do more is what we do" was used. Therefore, the brown glossy shoes were painted a matte coral color, the backs were made of black fabric, apparently there was also a lot of it, as well as the cheapest leatherette for lining. Sneakers made of perforated white leather stopped being perforated after painting, the tongue in them was dirty before restoration, and remained)) And finally, the receptionist said that I was to blame for this)) In general, as a place to change the pads or glue the sole, the quality went wherever. Everything about the restoration - the information, in my opinion, is untrue. I think that if $1,000 shoes are brought to Belsky for touch-up and they do something like that with them, then the employees will have problems.
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Alina Brazhalovich
Level 5 Local Expert
December 2, 2019
Excellent shoe repair. They perform works of any kind of complexity very efficiently. I repaired more than one pair of sneakers, winter boots, etc. And every time I am happy with the result) The prices are acceptable, the time is short. I recommend it)
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Андрей Янковский
Level 11 Local Expert
April 19, 2022
Hello, I always use your service, always on top! Keep it up !
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Людмила Коваленко
Level 6 Local Expert
November 4, 2023
Masters of their craft
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dima kyznecov
Level 6 Local Expert
March 18, 2022
I arrived at the closing of the store, the seller stayed late, helped me choose what I needed. Thank you.
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Наталья
Level 10 Local Expert
November 24, 2021
High-quality shoe repair. The sneakers were saved. As usual, there was a problem with the worn backs. They did it very carefully, now they will still live, but they were ready to move to the country)) thank you!