We were kicked off the bus at 10.45, 10/28/2024, which goes to the free kite Beach, and there is a biased attitude and they do not like Russians!!! Our room number is 5604, because we are Russians, and the administrator did not correctly book a free shuttle to kite Beach on his computer, we booked the time at 10.45, as a result we had to take a taxi for 67 dirhams, which is 1700 rubles. I am attaching screenshots
.The hotel administration refused to reimburse us for this! I advise you to make a confirmation screen when booking a shuttle to the beach that you have been recorded. Otherwise, they'll kick us off the bus, too. We were very disappointed and we do not recommend staying at this hotel for Russians!!!
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Olga Sokolova
Level 9 Local Expert
June 20, 2023
We took a room with a view of the Burj Khalifa on the 61st floor. The view is amazing, although the windows from the outside are stained, we should wash them more often) the breakfasts are varied and delicious. Right at the exit of the hotel, 50 meters from the metro. The Dubai mall was generally walked to, if desired, and you can walk to the beach. But there is a transfer to the beach from the hotel twice a day and back too. Very convenient. The beach is great, clean water, sand. In general, the location of the hotel is very convenient
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Оксана Бурыкина
Level 5 Local Expert
December 25, 2023
Upon check-in, it seemed that everything would be great! When buying the tour, we paid for an additional Merry Christmas dinner, for three of us a little over $ 120, considering that the tour was purchased according to the program: breakfast, dinner. As a result: on December 25, the dinner was ordinary, but, oddly enough, it turned out to be a festive lunch, which no one warned about. The hotel is not bad, but such nuances upset and spoil all the good impression.
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Егор Меркулов
Level 11 Local Expert
December 8, 2023
Great hotel! Delicious food and polite staff. The ratio of price = quality. There is a swimming pool, hammam and much more. I recommend this hotel! I'll come here again!
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Даниил Сысоев
Level 8 Local Expert
December 27, 2023
We were in the Emirates. We stayed at this hotel. Since it was the 1st time, we were given a room on the 60+ floor with a view of the Burj Khalifa.
The breakfasts are good and delicious.
The hotel also has an outdoor pool, which is very cool.
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Елена Степанова
Level 15 Local Expert
March 29, 2023
We liked the hotel. The service is excellent, the linen is changed almost every day, the meals for lunch and dinner are varied and delicious. There is only monotony for breakfast, but the main thing is well prepared. The views from the high floors are gorgeous.
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Iulia
Level 4 Local Expert
May 22, 2023
Great hotel!!! Buffet, food for all tastes, the service is perfect, even a speck of dust does not fly in the rooms, everything is always clean. The staff is polite and courteous. I recommend 150%.
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Александр Эрперт
Level 13 Local Expert
March 22, 2023
Everything is very good. The staff is great, the food is delicious, the SERVICE is GREAT, OK, THE POOL IS GREAT... The location is excellent, the breakfasts are very tasty, I will recommend your hotel to all my friends
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Ник Кеседи
Level 15 Local Expert
February 27, 2023
Greetings, a wonderful hotel, responsive and polite staff. We were also satisfied with the number. The food was incredibly delicious and very diverse ... Thank you all for a wonderful and amazing stay at your hotel!)
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Екатерина
Level 6 Local Expert
November 27, 2023
I really liked the hotel! When checking in, they did not require a voucher, respectively, there was no torment with papers. The rooms are clean and tidy. I took accommodation with breakfast, I was satisfied with the food. Every day the food is the same, but there is a choice, it pleases. Quite tasty! The pool is also nice, small (it seems different in the photo), but quite comfortable and cozy. I was satisfied)
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Светлана Зайкина
Level 6 Local Expert
October 18, 2023
Wonderful hotel, friendly and courteous staff, everything is clean and tidy. There is always a variety of food for breakfast, lunch and dinner and everything is very tasty)
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sheyksher
Level 16 Local Expert
January 11, 2023
rested in December 2022. Of the minuses -there are "smoking" floors in the hotel, so immediately upon check-in, specify and you will be happy. The breakfasts are quite varied and delicious .but lovers of cutlets and pork bacon will not suit) Swimming pool , sauna , fitness - on the 4th floor , swimming pool up to 19.00 -bad . Transfer to Lamer beach - by appointment, per day .Cleaning, change of linen, towels - perfect. Kitchen corner ...well, he is) Refrigerator ,microwave ,tea station . From dishes -cups/glasses-everything! Ideal location of the hotel, 100 meters from the metro
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Екатерина Пугачева
Level 11 Local Expert
March 15, 2023
Convenient location. The metro station is 50 meters away. Responsive and competent staff. The hotel is suitable for a long stay. The room has a small kitchen and a washing machine. There is enough storage space.
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Илария
Level 22 Local Expert
November 24, 2023
Rested at the beginning of November 23. The hotel is no longer new, the elevators sometimes squeaked, while you go to your floor (and it squeaks) you can go crazy. A small pool on the 4th floor, there are naturally not enough places. The plus of the hotel is breakfast: red fish, porridge, you can order any egg dish and another plus is the location. There are no balconies in the rooms and the windows are insanely dirty!
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Дмитрий Баранов
Level 16 Local Expert
February 9
More recently, this hotel was included in the book of records as the highest. It's time to do some repairs today, but it's still "great". Excellent location, breakfast, pool and massage. Excellent service and lovely rooms.
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Катюша Bugloss
Level 13 Local Expert
September 16, 2023
Nice hotel . Nice staff . I stayed in this hotel for a week. Be prepared for the fact that Arabic cuisine is different from European. Not everything will suit you. I liked the friendly receptionist at the cafe on the second floor, who tried to talk to us as much as possible in Russian and brought very tasty wine.
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Ольга Малых
Level 12 Local Expert
March 15, 2023
Nice hotel in the city center, polite staff. At our request, an extra bed was put in the family room. The choice of food is varied, it was possible to change dinner for lunch without any problems, without warning anyone. Transfer to La Mer beach, supermarkets. Excursions directly from the hotel, everything is very convenient. The view from the pool is amazing!
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Юлия Миронова
Level 6 Local Expert
May 4, 2023
We are resting now in this hotel. Upon arrival, they asked for a non-smoking room. As a result, the 37th floor. The room is for smokers, the carpet in the room is all soaked with smoking. There are no free types. The hotel has 65 floors! When booking, I was attracted by the fact that there is a transfer to the beach and pool on the 4th floor. Now the most interesting part!!! Transfer to the beach a small bus of seats for 15😭 for 5 days of vacation, there have never been any seats for 9 am. We were only at 12.00 to 17.00 this is the most hell at this time on the beach. Who wants to? We decided to sunbathe by the pool in the morning, came at 8 in the morning, took the sunbeds, went to breakfast, we come, we are told the sunbeds need to be booked in advance by the pool😡 where to book? Where is it written? Who warned you on arrival? In general, after long conversations, 3 sunbeds were left for us. My daughter and I went to bed, my husband went to the store. After half an hour, the manager comes up and says, your third sunbed has been empty for an hour! You can't do that, give it to the lady. It is impossible for the sunbed to be empty😭 in general, who hopes to swim in the sea or in the pool, you definitely do not go to this hotel. It's not the first time this has not been seen in Dubai yet.
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Компания Ампер ,Ремонт Стартеров и генераторов )
Level 7 Local Expert
April 6, 2023
A great hotel, in the heart of Dubai , near the metro , Burj Khalifa near Dubai mall is also nearby ,the Museum of the future is generally super,the restaurant is class,the food is varied and very tasty
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Владимир Канькин
Level 6 Local Expert
April 9, 2023
Great hotel, I liked everything. A room on the 60th floor, this is space!!! Burj Khalifa could be seen from the window. The food was breakfast and dinner (buffet) I liked everything. Metro is close-Financial Center(5 min. and you're in it) to Dubai Mall is one stop.
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марат с.
Level 4 Local Expert
June 19, 2023
We had a family vacation in June, everyone was scared that it would be sultry hot, you wouldn't be able to go outside, but it didn't scare us and we rushed and didn't regret anything.the temperature was 38 degrees, and the water was 26-27 degrees.the hotel also had its own shuttle that took guests to the beach.Excellent location of this hotel, in the heart of Dubai, 2 minutes walk from the metro, as well as 15-20 minutes from the Dubai Mall and fountains.
We had breakfast and dinner, it's certainly not 5 stars of Turkey, but everything is very delicious.
I would like to mention the manager at the restaurant of Mohammed, he is from Egypt speaks Russian very well, is very courteous and friendly, helped in everything.In general, I summarize my vacation in Dubai, the country is not usually interesting and progressing in everything, I wish to visit this country and feel its flavor and culture for myself.have a nice day, everyone.
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Инкогнито 0399
Level 6 Local Expert
November 9, 2023
The hotel is excellent, convenient location, very polite and friendly staff. The room is good, there is a transfer to the beach and malls.
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Джульетта Ойтова
Level 4 Local Expert
March 27
The hotel is great, the food is delicious, the rooms are clean. We had a blockage in the bathroom, so I didn't have time to say how they came and fixed everything 👍🏻 The subway is a couple of steps away
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Марсель Мухамадулин
Level 4 Local Expert
April 9
I really liked the hotel and its location - between the Burj Khalifa and the Museum of the Future, next to the metro station
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Иван Иванов
Level 2 Local Expert
September 13
Everything is super, the service is super, the view is super
Walid is a good worker
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Сергей Гадзаов
Level 6 Local Expert
April 15, 2023
Not a bad location, the metro is very close. One stop and you're in the Dubai Mall. The hotel is average, approximately pulls on its 4 stars. The Museum of the future is within walking distance. There are also pharmacies, shops and cafes. In terms of price-quality ratio, in general, I was satisfied
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Надежда К
Level 4 Local Expert
June 9, 2023
We decided to divide our stay in Dubai: 4 days at the Marina-in a hotel by the sea, 4 days at the Rose ...
The first impression was spoiled by a Russian-speaking girl Maria-she behaves not as a service staff, but as the director of this hotel! We were given a room on the 37th floor, went in, and there at least hang an axe-a live smoke, and with us a child of 5 years! We returned to the reception and asked to change the room, we were offered the 21st floor without a view or refresh this room on the 37th floor (I think nothing will help him anymore).I had to pay extra for a higher and odorless room-$ 110.
The Burj Khalifa, the Persian Gulf, was visible from the window, but ALL THESE VIEWS WERE OVERSHADOWED BY DIRTY WINDOWS STAINED WITH BIRD FECES!
During the stay we visited different beaches, la mer beach took the last place in the rating-the water is very dirty, it was unpleasant to swim!
At the 4* Marina, the food was much tastier and more diverse!
I don't understand the laudatory reviews, so I chose this hotel based on them! probably people have nothing to compare with and the limit of their dreams is a hotel in cent, which occupies the 2nd place of the highest in the world) with a scheduled transfer to the sea!
I do not recommend it! especially with children!
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Шерзод Сайфуллаев
Level 9 Local Expert
March 4, 2023
Very comfortable and comfortable rooms. Convenient location, metro station nearby. There are Russian personalities and you can safely not difficult yourself to address in Russian. Free breakfast and swimming pool.
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Павел Углов
Level 6 Local Expert
April 5, 2023
I liked the hotel first of all for its location in the center, but this also implies a minus - it's noisy. The breakfasts are good, but monotonous. The pool on the roof of the parking lot is not very large, but also not "for show". He has two disadvantages: there are few sun loungers and often there are not enough of them, after three hours the sun goes behind the skyscrapers and it is no longer possible to sunbathe.
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Алексей Урезалов
Level 5 Local Expert
December 29, 2023
Great hotel. All employees are always ready to help. A good location for those who don't want to be in the center. Buj Khalifa, Dubai Mall and the Museum of the Future are within walking distance.
And the view from the room from the upper floors is simply magnificent.
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Долженюк Ольга
Level 11 Local Expert
May 13, 2023
Just the perfect hotel!!! Service, cleanliness, courtesy 👍Beer and wine are served for dinner, you won't find this in other hotels! View of the Burj Khalifa from the room! And of course a convenient transport interchange, all the sights are nearby! The beach is the best in Dubai-La Mer bay with a gentle sandy approach without waves-it's amazing! Recommend👌
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Andrey Timofeev
Level 16 Local Expert
August 14, 2023
nice hotel, convenient location.
it is not very convenient that breakfast is on two floors, while services (such as omelet preparation) are only on one. well, very dirty windows, but this seems to be the problem of all multi-storey hotels in Dubai.
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Евгений К.
Level 2 Local Expert
May 31, 2023
Great hotel, great service!!!Employees are smart just!!!Cleaning every day!The food is amazing!I will definitely recommend it!The hotel is solid 5*, I am surprised that with all its advantages, it has 4*.
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Александр Пиманов
Level 7 Local Expert
May 22, 2023
The food is monotonous, but you can always eat something. Drinks are offered for dinner, dry red and white, beer, cola, sprite. The staff is friendly, there are no complaints about the quality of service. The rooms are cleaned every day, the bed and towels are changed. The view is gorgeous from the room, we had 51 floors. Located near the metro, the Museum of the future to the Dubai Mall on foot in 25 minutes. The pool is not large, open on the 4th floor above the Parking lot. There is a sauna and a hammam.
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Элла Поступинская
Level 5 Local Expert
May 15, 2023
The hotel is close to Dubai Mall and the Museum of the Future. The room has a kitchenette, so breakfast was not taken. Large rooms, it's convenient. Audibility through walls. If the neighbors are noisy, then no luck.
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Лёха
Level 9 Local Expert
November 27, 2023
A cool hotel, if you are going to the UAE, then you can settle here, the main thing is that the rooms end at 01, 02, 03. With these rooms above the 20th floor there will be a view of the Burj Khalifa
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Диана Загорулько
Level 9 Local Expert
April 11, 2023
We lived in a family room on the 49th floor for a week. The view is amazing, the service is excellent, the breakfasts are varied. The pool is very beautiful in the evening. I liked everything!
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Светлана Виговская
Level 10 Local Expert
July 21, 2023
Great hotel, great location. Excellent breakfasts, friendly staff. We lived on the 33rd floor, sometimes we had to wait a long time for the elevator. We were satisfied. I recommend.
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andrei сергеевич
Level 4 Local Expert
April 24, 2023
Everything is great👍the food is varied, the service is excellent, there is a Russian-speaking manager at the reception), the view from the window of the Bursh Khalif is gorgeous, there is a swimming pool, cleaning every day.
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Ilya
Level 8 Local Expert
November 10, 2023
Everything is great: a spacious room, a comfortable bed, a good location, decent (but monotonous) food, a good gym. The only thing that bothered me was ordering drinks at a buffet restaurant, it was a quest.
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Алексей Буслаев
Level 5 Local Expert
April 1
Excellent living conditions! Convenient location from the main attractions.
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Павел Дидков
Level 11 Local Expert
May 10, 2023
I liked everything: cleanliness in the room, cleaning every day, a cozy dining room. The staff is very courteous. And also needles with threads, which you will not always find in a good five
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Сергей Шевырёв
Level 6 Local Expert
September 8, 2023
Nice hotel, convenient location from the metro station 5 minutes walk. Decent breakfasts and an organized transfer to the airport.
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Алексей L
Level 9 Local Expert
November 16, 2023
The hotel is located within walking distance from the metro station and Dubai Mall.
The room is clean and has its own kitchenette.
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Дмитрий
Level 15 Local Expert
May 17
The location is convenient, close to the city center!
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Филипп Советов
Level 12 Local Expert
May 3, 2023
A great hotel, a must-have, food for 4 with a minus, but the pool, spa, and gym plus the location next to the metro, neutralize all other points
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Яна Авдеева
Level 10 Local Expert
November 28, 2023
A great hotel, the only minus is monotonous food, and so the location is excellent to the metro 2 minutes, the views from the rooms are gorgeous!
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Александр
Level 11 Local Expert
July 4, 2023
A great hotel with a good breakfast and a very convenient location. Clean toilets, great view of the city. The staff is friendly.
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Константин
Level 7 Local Expert
June 5, 2023
Poor and monotonous food.
Queues for breakfast.
Untimely replenishment of dishes.
The transfer to the beach is unsatisfactorily organized, you need to sign up for a day, the recording opens at eight in the morning, there are few seats on the bus.
Good location of the hotel, near the metro,Dubai Mall,Museum of the Future.
Clean linen, bed linen, snow-white towels.
Comfortable mattress.
The furniture is not new, but in good condition.
If you come for a walk and shopping, then the hotel is suitable.
If you still want to swim in the sea and sunbathe, this is definitely not your option.
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Чижик
Level 20 Local Expert
March 30, 2023
Convenience of location - near Sheikh Zayed highway, beautiful view, excellent daily cleaning. The pool is on the 4th floor, with a beautiful view, heated.
Now about the cons ... a Russian-speaking girl, imposed an additional payment for dinner, although the reservation did not include meals and there was a refusal on the spot on our part, because the hotel was chosen solely because of the location and for the night..but I had to pay along with the city tax. Of course, we didn't go to dinner, because we just didn't have time in time, she promised a 10% discount on the next stay at this hotel as an apology, it's very interesting how to present it to us next time…