The food is not bad. But the process of interaction with clients and the distribution of responsibilities between staff is extremely strangely established. The girls run back and forth, the two of them find out what is available from the dining room, what is not. There is often a misunderstanding with the kitchen. Then they delete the position, then add it, then run away to the kitchen, then arrange long negotiations right at the checkout. And it's all very long and chaotic. At the same time, customers stand in line and wait. Once there were no visitors, and the wait at the checkout to place an order was 10 minutes. The girls were all deciding something. It is extremely inconvenient and not customer-oriented.
See original · Русский
1
Георгий
Level 12 Local Expert
October 31, 2023
The staff of this institution has a very interesting approach. You can stand in line, and then a "friend" of the employee of this cafe will come up behind you and he will be offered to order dishes in front of you, and you will have to be content with only what is left in the kitchen ...
Customer orientation is 100%
See original · Русский
2
Aferi
Level 12 Local Expert
June 17, 2022
Not the most delicious cuisine and not the most friendly guys work.
There is no point in going in at lunch, very much for a business lunch before entering the business center. Apparently, this is the only option for lunch