On 11/20/2023 I bought a battery, on 12/01/2024 I stopped charging. It's just that at one point the car wouldn't start. The "promised" 3-year warranty. I brought the battery to the store on 02.12.2024, asked in return for the time of verification, they refused. They said that they would be checked for 5 days and sent to Minsk for examination. We promised to contact you within 5 days. In fact, on the 6th day I had to go on my own and still find out what was wrong with the battery. The seller replied that everything was fine, there was no marriage, but no one even sent for examination. He just stood there for 5 days. The request was nevertheless refused to investigate the causes of the malfunction and send it for examination, allegedly not a warranty case. So then what is the promised 3-year warranty???? They said, well, wait a couple more days, we will contact Minsk. So what did you do for 5 days??? In fact, it's a complete "scam". When you buy, they will tell you everything very beautifully and promise. When you encounter a problem, try to prove that this is a low-quality product, and the promised warranty will not help. And how, in general, the battery store may not be able to replace another battery for a while. I do not recommend anyone to contact these sellers, if there is a problem, they will not help solve it, but they will blame you for everything and say that you were improperly exploited.
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Михаил Сенюк
Level 4 Local Expert
November 17, 2024
Cool craftsmen, did the diagnosis of the battery and starter, quickly sent, immediately identified the problem in the CHKM, told the gdk it was fashionable to solve. I sinned on akum, it turned out to be a starter, so I advise you!
Diagnosis is free of charge)
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Михаил Ж
Level 5 Local Expert
November 21, 2022
I bought a battery last year, it was delivered to the address of my residence, a year later the battery (although it seemed to be charging) ran out and stopped "taking" charging. I contacted this store, the seller politely and understandingly explained the possible reasons, took the battery in return (at my request) I was provided with another battery for a while. After a couple of days, my battery was given back to me in good condition and with a normal charge level. Thank you.