We have been using the bank for more than three years. Faced with an unpleasant situation. Nowadays, everyone pays for everything through the app, communal services, and so on. The passport has run out and the application does not work, the husband is the only breadwinner in the family, now neither the communal services can be paid, nor other needs, wait a month until the passport is made. Disgusting attitude towards the bank's clients.

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Галина Савенок

Level 6 Local Expert

We live nearby, so this branch is like our own. We drop in often: either to change the currency, or to clarify something. Once, they even took a mortgage consultation, explained everything in detail, and did not conceal anything. Good specialists, patient.

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Пётр ГАНДИ(КУК)

Level 5 Local Expert

It's just a tin can to pick up a card after waiting in line for TWO hours!!! The queue is barely moving, one customer is served for 20-30 minutes. There are only two places for customer service, and during this time, first one girl worked, then the second one came, worked for 30 minutes, and the first one left. The time of the visit was not right during rush hour. I arrived at 4:45 p.m. At the same time, the cash desks are working quickly, more than 120 rooms have passed in turn, because there are four of them, and currency exchange is no problem. Make more places for customer service that are not related to Yandex. Checkout

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Belaruski Narodny Bank

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