The work of the 21st century leaves much to be desired! 22.06 an SMS came about the readiness of the order (kitchen set, sink and skinned), arrived at the closing of the store, the employee reported that the components from the order (skinned) were broken in half when loading from the warehouse. We arrived on 23.06 to figure out what exactly the reason is and what is the way to solve the problem. The employee explained to us that the kitchen and sink remained at their pick-up point, and the skinal was sent back. Since the order was completed as 1 item instead of 3, the call center employee informs that the ENTIRE order has been sent back to the warehouse. It is not clear who to believe, only one thing is clear, we will not order more in this store!
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Алексей
Level 10 Local Expert
April 11, 2023
There are no questions about the pick-up point, everything is fine.
Questions about the work of the 21st century, formed an order based on availability. There were three items in the order. As a result, the order was postponed five times. Well, everything happens. But the fact that they do not have one position and do not plan to deliver it could have been notified in advance. And not in fact... I lost time and a discount on other sites...
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Тани Р.
Level 4 Local Expert
April 16, 2022
First of all, I want to say thank you for opening an order pick-up point in Smolevichi.
And also to express gratitude to the employees Anton, Egor and another young man for their work. Polite, quick to work.
Well done!
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Елена Егорова
Level 2 Local Expert
August 21, 2022
On 21.08 we arrived for the order, the pick-up point was closed, it was not indicated for what time they were closed, we waited from 14.00 to 14.40 and left because with a small child. It is necessary to specify at least the time for which they closed, after that we will not order for this item anymore
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Светлана Лютаревич
Level 3 Local Expert
December 26, 2022
SMS that the product arrived came at 18:24, and the product has not yet been accepted at 19:55, the question of how to understand that it was accepted was answered come tomorrow, what nonsense
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Николай К.
Level 4 Local Expert
January 30, 2022
It's just awful!!! They put one person in jail. We made 3 orders. I came to pick up and there was this one person at the break and loading and near the terminal for people for whom the phone is difficult and issuing orders. Everything is sooooo long. Give the person an assistant
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Роман П.
Level 8 Local Expert
December 10, 2022
The assessment is for the very fact of opening the point, the guys are trying, they are working fast.