The room is nice and tidy. Sofas, a chalkboard for children. Employees work quickly and accurately. Once I watched how a controversial situation was resolved with an unfriendly customer. Calmly and very professionally.
See original · Русский
1
Show business's response
Anton
Level 8 Local Expert
September 21, 2024
Incompetence, complete lack of the concept of politeness and customer orientation.
If I used to shop often in the 21st century, now the quality / price level is lower than the baseboard. Apparently, the next "effective" managers have recruited staff to match themselves: we don't care about customers, we only care about money!
See original · Русский
2
Show business's response
Владислав Козлов
Level 3 Local Expert
September 9, 2024
Disappointment, that's what I feel from the 21st century website. Employees are not competent and cannot answer trivial questions. The steam cleaner has been under repair for more than a month and 2 times it could not be repaired. In those support, they are sent to an independent examination, not even to go to a meeting.