21vek.by

Rating 5.0
1166 ratings
Rate this place

327 reviews

Level 2 Local Expert
December 29, 2024
I've ordered many times and never had any problems. That's the last time I ordered and just some kind of game happened.... I've been waiting for a kitchen corner for more than a month, and no one even calls and warns that the deadlines are postponed or something else... I wanted to give my mom a present!!!! The disgustingly stupid attitude of girls who are on their phones. The order status is for delivery today.... I call myself during the day to ask if everything is correct, to sit and wait... Of course, yes! Delivery for today.... No reply, no greetings, no text message.... Nothing... No matter how interesting it is to wait for something before the new year! I'm calling the girls again, they're still talking into the phone in the same voice.... Oh.... And the system moved everything by itself, brought it in, took it somewhere, and that's it.... There will be no Kina... The system is to blame!!!! Why are you sitting there? Is it really impossible to look at the orders for today in the evening and inform people???!!! There are no questions for the guys at the pick-up point, but it is unclear who is sitting on the phones.... It's a tin can...
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Level 11 Local Expert
June 7, 2024
A convenient pick-up point. All employees are well trained and do their job professionally. At the very point there is a sofa where you can rest while waiting for your order. There is a water cooler, but now for some reason it is not replenished: the bottle was empty. There are even computers with a permanent connection to the 21st Century online store. During the issuance of the order, the employee must check everything in front of you and if something does not work or the product does not suit you, they will immediately make a refund.
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1
Level 7 Local Expert
September 25, 2024
Everything is fast and high-quality. The staff is polite. The interior is clean, nice and cozy. A small minus, not a convenient location. If you don't know where it is, it can be hard to get there.
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1
Level 2 Local Expert
October 8, 2024
On September 25, I bought a wall clock. Upon receipt and verification, they went, everything was fine. But in the morning it turned out that the watch was defective. I made an application for a refund, the application was approved on the same day, I handed over the watch to the PVZ. The money was returned immediately, on the same day. At 21 Veke, I have been buying goods for a long time and often. The assortment in the store is very good, there is almost everything. The store is reliable, the staff is qualified, friendly. Customers are respected. Their client is always right.
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Level 9 Local Expert
December 4, 2024
They are always politely and positively greeted, the location is convenient both from Kirov to drive up and from Sovetskaya to walk from the bus stop.
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Level 8 Local Expert
January 22
Comfortable spacious room. The staff is friendly and calm, there are rarely small queues.
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Level 12 Local Expert
January 26
When, as luck would have it, employees are often unhappy with the arrival of the client) The review has been changed)) The 21st century has significantly improved the work of PVZ. It was nice to come in. Thank you 21st century for your work and for listening to customers.
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Level 8 Local Expert
September 21, 2024
I really like the 21st century. A variety of products, prices are affordable (many products are cheaper than anywhere else). A warranty for household appliances is always provided. Yes, as some people write, first the payment - then the goods, but! You are given several days to check the goods at HOME! If for some reason you find a marriage, the thing breaks down, etc., you can return it without any problems. This indicates that the store is confident in its product. In his capacity. The staff is friendly, there are never big queues. So there are two people.
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1
Level 9 Local Expert
March 13
I have been there more than once, no complaints about the work of the staff except for the last visit, not the attentiveness of the employee and insisted on payment from the doorstep before the delivery and inspection of the goods.
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Level 4 Local Expert
October 3, 2024
Polite staff, excellent return service. It's better than fighting with major Russian marketplaces
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Level 7 Local Expert
January 20
A good pick-up point, clean and tidy, always in order, the managers and the guys are great
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Level 8 Local Expert
December 25, 2023
A small order pick-up point. But despite this, the staff is very efficient. Even if there is a long queue, the service is very fast. There is a small children's area with chairs and a comfortable sofa where you can wait for the order to be issued. There is also a water cooler and a computer for ordering goods directly at the point.
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3
Level 19 Local Expert
December 16, 2022
The service is always prompt, the staff is qualified. There are queues during rush hours, but they are moving fast. The location is not very convenient, since it is necessary to walk at least 200 meters from public transport stops crossing the roadway. The work schedule is convenient. The room is always clean, the decoration is modest, but tasteful. Prices in the 21st century online store are very rarely lower than those of competitors, even for promotions, however, thanks to the widest range, delivery speed and a cumulative system, it is pleasant to deal with them.
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Level 7 Local Expert
August 12, 2024
It was 4 times in this paragraph. They try to serve it quickly, but there are always a lot of people. Maybe I'm coming at a time like this? Otherwise, everything is fine
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Level 4 Local Expert
November 27, 2024
Thank you very much for the delivery. They brought it, brought it right home) The purchase was a long time ago)
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Level 5 Local Expert
December 28, 2023
Fast service, polite sellers, there was no queue in the evening, the location is more or less, the path is not illuminated only, the building is clean, the working time is convenient
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5
Level 5 Local Expert
March 13
Very clean. There is no queue. Good service!
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Level 10 Local Expert
October 21, 2024
Everything is great!staff,service and courtesy
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Level 5 Local Expert
October 4, 2023
Great team!The guys work quickly, clearly,attentive to customers, orders arrive on time.I am happy to place orders to receive the goods at this address.
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4
Level 8 Local Expert
July 12, 2024
A normal store. But there is one thing... First you have to pay, and only then you will receive the goods. That is, you will not see the product before payment. And this is buying a pig in a poke.
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1
Level 7 Local Expert
January 12
Polite staff, there have never been queues, there are no questions about cleanliness
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Level 6 Local Expert
October 31, 2024
Courteous consultants, fast service
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Level 7 Local Expert
December 24, 2024
Everything arrives on time, if you have any questions, then it is not a problem to replace or refund the money.
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Level 5 Local Expert
October 26, 2023
The service is excellent. They will always prompt and explain everything, there were no problems. Not a very convenient location, but it is tolerable.
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6
Level 3 Local Expert
October 5, 2022
Thank you so much for your hard work and for your attitude towards people. Very convenient location for the area. The goods only pleased us. We even bought the kitchen, we checked everything with the guys on the spot, everything was available. The assembly was not difficult, everything was assembled to the screw. We are very satisfied. Keep it up 21vek! Special thanks for the staff!
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4
Level 3 Local Expert
October 9, 2024
Only the pros, comfortable, clean, cozy.
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1
Level 16 Local Expert
March 4, 2024
nice guys at the checkout, they click the queue like nuts, and help with the inspection, and generally a good check, prices are lower with promo codes.
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4
Level 7 Local Expert
January 18, 2022
A very convenient work schedule, the location is also convenient, there is always a parking space. At least two employees always work on registration and acceptance. There are no queues. There are two comfortable sofas as well as a corner for children with decorations. There are also two computers that are not linked to any specific servers, it is very convenient to select and compare products. The only disadvantage is the lack of an electronic queue, since when employees take out the ordered goods, they loudly voice it - it is not always convenient and tactful, I understand that this may be a marketing move, but I had a case when an employee loudly voiced "who ordered the handcuffs"? The girl was very confused by this.
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Level 8 Local Expert
January 30
The service is always attentive, fast and efficient. Well done. Thanks!
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Level 5 Local Expert
July 13, 2022
Always friendly and attentive staff, satisfy the quirks of even the most meticulous customer, which is not once I was a witness, they will unpack, pack, help to load if necessary, well done, stress tolerance, tolerance to customers and high culture services!!! Inside it is fresh, clean, convenient places to wait, the queue moves quickly, the guys work quickly, a convenient pick-up point, parking for cars, they also work until 21 o'clock, it's nice to walk around the cool city in the evening,
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Level 10 Local Expert
June 29, 2022
Good service, courteous staff. Queues pass quickly. There is a cooler with free water. Clear. The working hours are convenient for any client. Parking is small, but this is not critical due to the fast service.
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3
Level 8 Local Expert
September 30, 2024
Great. Fast service.
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Level 10 Local Expert
November 1, 2023
I often use the services of this store. Convenient product search, large assortment. A good pick-up point.
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3
Level 3 Local Expert
February 25
Always a friendly team
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Level 6 Local Expert
December 25, 2021
I really like to purchase goods through 21 vek. So I visit the pick-up point quite often. Very attentive, friendly and cultured specialists work! They will always help and explain. Thank you for the high-quality and professional work!
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Level 8 Local Expert
September 15, 2022
Convenient location and work clearly. Of course, you can choose delivery to the entrance, but it's easier for me to come myself and pick up at a time when it's convenient for me. The queue may be small only in the evening, but the staff works quickly and politely.
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Level 4 Local Expert
May 5, 2023
Convenient location. Polite, fast service. There is no queue. Convenient work schedule. It's always clean.
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6
Level 10 Local Expert
February 3, 2023
21st century, super online store, it's very cool that there is an opportunity to pay for the goods upon receipt, I looked at it, you want to take it, you want to return it, I receive the goods at the pick-up point at the airfield, the guys are very friendly, polite. I recommend it!
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5
Level 20 Local Expert
January 21, 2024
Excellent pick-up point, the staff is on top, everything is fast and affordable
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6
Level 3 Local Expert
January 3, 2023
Excellent service, convenient work schedule. On New Year's Eve, I came to pick up the order when I saw the queue, I thought for two hours, but I was wrong, the guys worked very fast, and at the same time they did not forget to be polite. Well done
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5
Level 10 Local Expert
December 22, 2023
Fast, high-quality, very good service!Well done guys!
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5
Level 5 Local Expert
January 27, 2023
Place it very conveniently, there is a place to park. The staff is polite. The service is quite fast.
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6
Level 5 Local Expert
September 3, 2024
The staff is polite, there are no queues, everything is explained in detail
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Level 5 Local Expert
August 7, 2023
Well done, a well-developed service system. Well, the presence of queues only indicates the prosperity of the enterprise.
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3
Level 9 Local Expert
January 2, 2024
Fast, polite staff, will explain everything, tell you, I recommend
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4
Level 15 Local Expert
April 28, 2022
Everything is always fast and high-quality. The waiting time is short. You can get advice on the issue of interest. Friendly staff. There is a children's corner.
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4
Level 8 Local Expert
September 24, 2024
Working speed + I always choose this particular pick-up point
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Level 8 Local Expert
September 20, 2022
My favorite place) reading the negative reviews about this pick-up point, I can only say one thing, always delivery on time! Polite administrators serve quickly, if necessary, they help to bring the goods to the car! Only positive impressions! Will I continue to use this pick-up point? Definitely yes!
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4
Level 7 Local Expert
July 31, 2023
Everything is fine, the queue passed quickly, cleanly, polite consultants! Thanks
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3
Level 7 Local Expert
May 15, 2023
A good pick-up point. Pleasant operators will always help and prompt you. There are queues, but they disperse quickly
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6