When booking a ticket for two people at the EDEM TRAVEL travel agency, in Issyk-Kul, ten days before departure, the pensioner's mother was encouraged that one place in the sleeping bus would be lower, before the buses left on the day of departure, I called the office at c5 again, asking that mom go on the bottom shelf, as a result EDEM TRAVEL employees in two sleeping buses with two purchased vouchers could not place mom on the bottom shelf as agreed in advance, and she had to go on the top shelf, where she was blown out. No one even apologized for the inconvenience and discomfort caused.
I tried to contact the management of this agency to resolve this situation, the staff ignored my request under various pretexts.
See original · Русский
4
Евгений Потемкин
Level 11 Local Expert
October 1, 2023
Great agency. Very competent employees, especially Elena. I took Issyk-Kul and Thailand from them. I was very pleased.
See original · Русский
1
1
Мария
Level 4 Local Expert
August 8, 2023
I applied for a tour to Europe. I constantly had to clarify the documents, they forgot something, they didn't explain it properly. Anyway, it felt like they were doing me a favor. According to the contract, you pay them 100,000, in fact $ 100.Tax evasion is huge, of course.
See original · Русский
4
554539 Мамадалиева
Level 4 Local Expert
October 12
The best agency in Tashkent
See original · Русский
MILA M.
Level 2 Local Expert
July 30, 2023
Well done guys! They work great! Thanks!
See original · Русский
4
Алексей
Level 11 Local Expert
July 14, 2023
Perhaps the best travel agency in the city! :)
See original · Русский
4
Роман
Level 9 Local Expert
November 2, 2022
Thank you for a great trip.
See original
4
timur kaziev
Level 13 Local Expert
November 10, 2019
Of all the tour companies, I liked them. Tour agent Yana - well done.A professional!!!