Great location. But it can be too crowded on weekdays. There is a sauna with panoramic mountain views and a small swimming pool. Everything is included in the price. The only restaurant in Shymkent is open until midnight. Delicious breakfasts. You can get there by cable car or ECO-taxi.
Of the cons: problems with cleanliness in the room. Cleaning and changing of towels should be requested at the reception. The letter with the link to the order of services can be safely ignored. The idea is good, but the implementation has failed.
We faced the fact that there were water outages. Not very critical, but unpleasant.
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Valentina A.
Level 10 Local Expert
February 5
A nice old hotel at a great height. He sleeps well, no altitude sickness. The mattress is cool, high and soft. The room is 18 meters, a normal bathroom. We did an original job on the first day with the fact that the water in the sink does not go away: a guy came and just unscrewed everything in the drain. Gels, shampoos and lotion are brought with cleaning, but this cleaning must be ordered separately, they do not clean anything themselves. The TV is only via Wi-Fi, you need Netflix accounts, for example. The sauna is right on the second floor, in principle, very good, you can warm up with a view of the ski slope. But the water in the outdoor pool is too cold for such procedures in winter.
The most important thing in this place is the proximity to the highway. In the morning I got up and immediately took the skis to the lift twenty meters from the entrance. It's just super! There is a ski room, however, luggage is also stored there. There is a ski boot dryer. It would be cool if people didn't dry clothes and suitcases there too))
Breakfast from eight to eleven in the restaurant on the second floor, buffet. Everything is high-quality and delicious, there is a choice, but not much.
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Ирина Вылегжанина
Level 4 Local Expert
November 3
A place of relaxation, peace of mind. Dinner is on top. The wine is excellent. The staff is helpful. Fast, tasty, beautiful. The pool is very warm and warm. The contrast with the cold evening is unforgettable. The bathhouse is beautiful. The tea is fragrant. I will definitely come back
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Екатерина К.
Level 5 Local Expert
February 23
The hotel is ideal for a ski holiday, due to its location on Shymkent. A place with a history, a former ski base during the Soviet era.
Everywhere there is a beautiful modern renovation in the Alpine style.
The rooms have everything you need, including a bathrobe, slippers, cosmetics, etc. There is a kettle, tea and drinking water. There is also a TV, we did not use it. A very wide bed with a comfortable mattress.
The price includes breakfast (buffet, the menu is standard for such breakfasts, everything is delicious), sauna access and a suspect pool. The sauna with a mountain view is simply gorgeous!
In terms of cost, if compared with Rosa Khutor in Sochi, on the same dates in February, the cost of 3 on the mountain at the lift will be 3-4 times more expensive! At the same time, there will be no pool with a sauna, and sneakers for money (we rested last year).
I highly recommend the hotel. They provide a discount on multi-day ski passes. In general, the staff is very polite and friendly.
Those who get rooms on the 4th floor with a view of the slope will receive a bonus in the form of a regular visit of squirrels almost to the room :))) Squirrels are almost not afraid of people.
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Лаура 123
Level 7 Local Expert
August 1
We had a good rest, delicious cuisine, friendly staff. A heated swimming pool, which is great in a mountainous area. It's expensive, though, and it's hard to get there in the summer, but if it works out, a great vacation is provided.
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Василий Б.
Level 8 Local Expert
November 13
Nice pool with sauna, great location. You can practically ski down to the cafe.
Food for 4, not bad but not great either.
The number of rooms is three, of course, but this is not the key.
In general, the hotel is excellent considering where it is located and the lack of alternatives
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Kаmil Mаzitоv
Level 10 Local Expert
June 19
There are very compact rooms, and there are quite comfortable ones, but all have a balcony. In general, spending the whole day on the mountain, it is very pleasant to return to the room "by the tree".
It's cool that there is a sauna without leaving the hotel!
There was a pleasant incident with the absence of a sign for the women's half /locker room;)
Generally be careful or get to know each other right away))
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Элина Галиулина
Level 8 Local Expert
November 7, 2023
An incredibly beautiful place! We were at the Shimbulak resort hotel. Service, as if they came to visit relatives. Warm, delicious, cozy, everything is thought out to the smallest detail, for guests. The hot water pool and the sauna with panoramic windows stole my heart. The price tag is more than acceptable for this level. I will definitely return to the ski snow season. To all the polite and generous tipping guests working there!
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Samat SB
Level 5 Local Expert
July 7
The rooms are in the style of mountain hotels, all decorated with wood.
The food is delicious, and at the same time the prices are adequate (I was surprised, to be honest).
The main advantage of the hotel is its location. Just a TOP 👍
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Юлия Голосова
Level 7 Local Expert
March 11
This is the only hotel at this height, delicious breakfasts, room service can be ordered, there is a restaurant, a cool view, an excellent sauna with panoramic views of the slope and a heated pool, a squirrel jumps on the balconies, while redecorating the hotel would not hurt.
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Лидия Кибиткина
Level 9 Local Expert
March 19
The hotel is located a few meters from the slopes, in the heart of Shimbulak. We took the standard with the law - the prices are very acceptable, the bonus is a sauna and a heated pool, We had lunch and dinner there. Delicious and inexpensive. The hotel staff is very customer-oriented, responds to any request. Even a taxi was called, a massage therapist was recommended, a discount on a ski pass of 30 rubles is provided. A very good-natured reception. Thank you so much.
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Шаоао
Level 13 Local Expert
August 11
It's a nice hotel, but every day organized groups of children come there to hike and swim in the pool sweaty in T-shirts. On the first day, they came with a speaker and turned on their music. I liked the sauna, there is tea, hats. The water in the pool is muddy, because people come to wash there right from the street.
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Улитка В.
Level 4 Local Expert
December 17
The rooms are sad and in need of renovation.
It is very inconvenient that there is no normal closet. And robes, and outerwear, and equipment - all together. Instead of normal shelves, unintelligible rag shelves.
There is also a problem with the equipment of the room, then the safe will break, then there are not enough slippers, then there is some kind of plaque in the glasses.
The breakfasts are average, in principle, you can eat enough, but it's better to go to the restaurant next door.
Positive points: the view of the slope is excellent, there is a combi-1 nearby, it is very nice to leave the hotel and go for a ride right away. The sauna is good, there is herbal tea, kettles, sugar, cold water, boiler in the relaxation room. There is a warm swimming pool on the street nearby, but at the moment it is not suspected, since the heating element is broken. The reception staff tries very hard, they are very polite and friendly.
Overall, the impressions are mixed. As a normal three-star hotel, as a place to spend the night to go for a ride right away, it's normal.
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Абдримова Ильмира
Level 8 Local Expert
September 6
It is very beautiful and good!I liked everything! From the hotel itself to the beautiful nature!Delicious breakfasts and a squirrel even runs around!
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Наталия Кузнецова
Level 12 Local Expert
May 28
A very cool hotel with a gorgeous view of the mountains.Interesting rooms, a good restaurant at the hotel, everything was delicious and served quickly.A separate respect for the pool in winter and the bathhouse!
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Елена @
Level 6 Local Expert
February 14
Great trails: wide, comfortable, for any level of skiing. And if you stay at the Shymkent resort hotel, then you will receive pleasant bonuses in the form of a panoramic sauna, an outdoor heated pool and included breakfasts and a discount on ski passes.
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кристина ламанова
Level 3 Local Expert
January 12
The mountains are very beautiful, the infrastructure (the Shymkent hotel, all establishments) is at a good level. The difficulty of the trails is comfortable for an average level of skiing. I recommend going in late February, March. There is a better chance that it will snow. There is no freeride there, skiing is more on the piste.
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Ринат Гредов
Level 14 Local Expert
December 6
Great, expensive of course. But how everything is built and the service is great. I returned in a great mood
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Ирина Лактионова
Level 10 Local Expert
April 4
A good hotel, good-quality, but the rooms are too small and there is no way to dry your clothes if you ride. For just tourists, everything is fine, a balcony with a view of the mountain or the city. It was pretty quiet, everyone lived according to the regime, after 11 a restful sleep😄
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Александр Задонский
Level 4 Local Expert
March 20
A Soviet campsite with cosmetic repairs. The advantages are ski-in, gorgeous views from the windows, the presence of a sauna (shared) and a swimming pool. Cons - a meager buffet like breakfast, a discount-free restaurant at the hotel, water from the plumbing has a smell (it's normal for mountains), go broke on bottled water. There was a table in my Standard+ room, but there were no chairs or anything like that)
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Евгения Геллер
Level 8 Local Expert
July 26, 2023
Without a doubt, fans of outdoor activities in the mountains, tourists, climbers will be satisfied with their vacation at the ski resort of Shimbulak. Well-equipped ski slopes, excellent service in restaurants and cafes, many hiking mountain trails in the reserve, picturesque natural landscapes will attract tourists not only in winter, but also in summer.
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Ольга Закатей
Level 7 Local Expert
January 6
Completely charmed. It was like visiting a Swiss ski resort. Sunny, warm, cozy, respectable. The restaurant fed excellent horse meat steak, watered it and sent it for a walk and enjoy the views. It's a pity, we got to the day when the rope was closed for repairs before the season.
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Галина Шумская
Level 8 Local Expert
August 26
The view is gorgeous - it's a straight five! The location decides, there are restaurants and cafes nearby, for every taste. A warm swimming pool.
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Тим Тихий
Level 10 Local Expert
November 24
Wonderful hostel!
I stayed for a couple of days, I think, right on the mountain. We were warmly welcomed, and we were fed breakfast in the morning. Next time I go to Shymkent, I will definitely stay there!
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Николай Шестопалов
Level 6 Local Expert
January 11, 2023
The slope is excellent, the views are gorgeous, good blue and red slides, I definitely recommend going up to the very top and trying the slopes, the descent of which opens from above.
But there are nuances.
First, the ascent to the slopes is limited - from 9 to 17. Then a break for an hour and a half, then night skiing, from 19 to 23. It's inconvenient. At this time, the slope is being trampled, but why can't it be done at night? And why not extend the opening hours at least until 00:00? Sorochany and Stepanovo are open until 02:00 every day.
But that's not all - night skiing is NOT every day! Except on holidays. On weekdays, after work, you can come and see the lift that is not working. The logic is strange!
Secondly, there is a hotel near the slopes, it can be reached either by funicular or eco-taxi (electric cars, others are not allowed) they fight around the clock. But this is not accurate! We arrived from the city to the funicular at 20:30, the lift did not work, and found out that eco-taxis also do not work, like, avalanche danger! What a surprise! No one stops pedestrians, and a barrier has been raised for cars. The fact that we have to walk up to the hotel for more than an hour is half the trouble, but the fact that we have to go to the airport with all our things by 6 in the morning is quite a disaster! The funicular will definitely not work at this time, and eco-taxis are also not allowed!!!! Uh.... Somehow it doesn't work out well!!! When I was there, several cars wanted to pass (electric cars) - they were not allowed. We contacted the hotel, they promised to help. The evening stopped being languid :)) Then, by some miracle, 2 girls drove through the barrier, dropped us off, for which I thank them very much! And the lift was working at the top, and one or two skiers flashed from time to time! Fantastic! There is an avalanche danger below, and people are riding at the top!!! Like, the slopes were shot from above, but not from below! Amazing! I would have put 2 stars, but the hotel found a way to get us to the airport closer to midnight, confirmed that there would be a car in the morning, and it arrived.
Well, and for a snack - there was a case this winter that the funicular hung up, and people hung in the booths for several hours in the cold.
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Алексей Сергеевич Пищугин
Level 16 Local Expert
March 1
Excellent location, quite pleasant staff, cafe "Sarai", sauna and outdoor pool. On the downside, the hotel is very old and has been in need of good repair for a long time. Everything is very outdated and very tired. A room for three in 7 days is about 100,000rubles for February 2024.
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Инкогнито 9239
Level 4 Local Expert
May 11
A great hotel in the mountains, attentive polite staff, gorgeous view from the room, a warm pool and sauna at any time of the year! I definitely recommend it
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Светлана
Level 7 Local Expert
January 26
A very cozy hotel right on the mountain, with a sauna and a heated outdoor pool, attentive staff, eco-friendly environment. We had enough of everything, especially impressed by the goodwill of the staff and the work to anticipate our desires.
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Розалия Михайлина
Level 5 Local Expert
November 2, 2023
An amazingly beautiful place, these colorful mountains are forever remembered! Fresh air, mountain river, powerful century-old energy and autumn landscape impressed
The hospitality of the locals touches and leaves the guests in a pleasant joy of the trip.
If I ever come to Alma-Ata again, I will definitely go to this place!
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Татьяна Шамшина
Level 12 Local Expert
May 24, 2023
A very very cozy hotel. The rooms are great. In the nominee, it is very uncomfortable. The sauna and the pool are all at the highest level. Going to the Restaurant, I thought - well, I'm leaving all the money there. However, the prices surprised with their democratic nature. Everything is delicious and the service in the restaurant is at the highest level. Children have a place to play and take a walk. Well, a night campfire with mulled wine is just a fire. I recommend staying at the hotel.
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Ксения К
Level 4 Local Expert
August 15
Everything is cool, a warm pool, delicious food, great location, but the rooms are too small
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Сергей Майоров
Level 7 Local Expert
March 5, 2023
The hotel has four floors. Breakfast on the second floor, sauna on the second. In general, inside, as in the country, everything is clapboard. The Internet, Wi-Fi is not bad. The prices in the restaurant, as in Moscow, are not the most expensive, i.e. in theory cheaper than in Krasnaya Polyana. Well, the hotel itself was much cheaper than the options in Krasnaya Polyana for the same dates. For a landmark in the city, it is twice as cheap. In general, it makes sense to stock up on all sorts of cooking in the city and save on it for a couple of days. It is important to know the schedule of the electric bus and electric taxi, otherwise if you have a night or very morning flight, then you risk not leaving the resort at all. It seems like taxi drivers have one car 24/7, but that's how lucky they are. Electric taxi and bass go to the Medeo skating rink, there you transfer to the city bus tl Yandex taxi. By the way, Russian bank cards work on Yandex - it's convenient, you don't have to mess with the taxi driver's cache. About the trails - for beginners to the blue ones through the pass, i.e. to the very top of the mountain, and there is a height of 3200. The rest of the tracks are at least amateur+ level. In short, if we take the newcomer directly, then it will be hard to ride...the trails are wide, but the slope is high
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Ольга Веселова
Level 6 Local Expert
April 12, 2023
The hotel is located in a very picturesque location, next to the ski lift. The hotel is old, but renovated.
Very cozy, panoramic Windows overlooking the mountains or the gorge, a sauna and a small outdoor pool.
The hotel's restaurant has pleased with its cuisine and prices.
We were in early March. The cost of living is quite high.
In general, we were very satisfied.
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Алексей
Level 8 Local Expert
April 1
Nice hotel. Of course, the building is old and requires renovation, but if you look at the service, then everything is fine here -new clean plumbing, new clean linen and necessary cleaning supplies, comfortable beds. It is a very good option for outdoor enthusiasts.
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Farrukh Omonov
Level 7 Local Expert
September 26
This is the kind of place where everyone dreams of living, who loves movies, coolness, and fresh air. You just need to come and live without thinking about problems.
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Ольга Мальцева
Level 6 Local Expert
October 19, 2023
A good hotel, similar to the Soviet one, but the rooms are modern... cozy. Lots of wood, room prices are reasonable. We paid for a 40k junior suite, this price includes breakfast. Squirrels run around the balcony, in the evenings you can safely walk outside, the price also includes a spa and a heated outdoor pool. I really liked it, I heartily recommend it, I liked it, I'll come again
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Сергей С.
Level 10 Local Expert
March 17
Excellent sauna with heated outdoor pool. Excellent location. The kitchen is not delicious. The reception does not say that according to the certificate they issue, you can get a discount on skipass
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Любовь .
Level 8 Local Expert
July 30
Only mountains can be better than mountains! There are not enough taxis at a late hour from Cimbulac to Medeo, but otherwise everything is fine
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лена
Level 6 Local Expert
April 2
Food 5
Pilaf is the best in Almaty
The staff is polite and friendly
Great view
Cozy rooms
One of the disadvantages is quite expensive accommodation
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Инна Чаленко
Level 5 Local Expert
March 1
Swimming pool... under the starry sky .... sauna.... snow and mountains all around .... unbelievable!!!!! What a friendly staff!!!! The kitchen!!! Yummy!!! View from the room ' Oh Gods, it's amazing!!!
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a alek
Level 5 Local Expert
August 28, 2022
I liked everything very much, I came to ski. Sleep well, the air is cool and the view, you wake up in the morning in a great mood. I liked the food in the restaurant, especially the tea with milk and brownies. There is a sauna downstairs, it will go for a steam bath. The atmosphere in the hotel is also good, the staff is young and friendly. The only thing that can confuse someone is the state of the hotel itself inside, it is advisable to update especially the showers.
It takes literally 2 minutes to walk to the cable cars. There are a lot of different restaurants nearby, but there are enough restaurants at the hotel.
If I come to ride a Shimbulak, I will definitely live here.
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Людмила О.
Level 4 Local Expert
June 10
A favorite vacation spot both in winter and summer!
Good atmosphere, air, mountains, what else is needed to reset and charge energy!
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Тимур Аюпов
Level 12 Local Expert
February 22
The best place in Kazakhstan for skiing: only red slopes from a height of 3200 m: it happens to be puffy, there are places for freeride, 5-7: restaurants with an average check of 10k per person, there is a school and training slopes for different levels, equipment at the rental is loose, queues on weekdays for 40 minutes, on weekends I recommend avoiding: take in the city, it will be cheaper and fresher. The Shembulak Hotel is a former training base for Soviet skiers. We were on weekdays, had a great time, outdoor pool, sauna. Use the hotel vouchers - 30% discount on the instructor and skipass.
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Елена Селезнева
Level 6 Local Expert
February 27
A very cool place! I liked everything!! The staff, the food, the atmosphere!!! Delight and only delight!!! I recommend autumn for a trip!
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Maikl Smith
Level 12 Local Expert
August 28, 2023
A great place even in summer
A hotel with excellent cuisine
Super views
The pool is great
Of course, we need to work with the number. A lot of things are unfinished or just already broken. Wifi is extremely unstable if this is critical for you
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Павел Радзиевский
Level 17 Local Expert
February 8
For the first time I visited the ski resort "Shimbulak". When it's snowing, it's not very interesting to ride! But when it snows, there is a lot of puffy! The pleasure of rolling on a puddle is incomparable!
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Максим А.
Level 7 Local Expert
December 20, 2023
Not all slopes are open, but you can ride for beginners, amateurs, and pros. It is not clear why 20.12 on Wednesday, a weekday Non-holiday, the weekend tariff has to be paid. Moreover, it is indicated in front of the ticket offices that the price is on weekdays and weekends on 25.12 INCLUSIVE. The cashier has one answer to this question - look at the information on Instagram. What does Instagram have to do with it?! I see one thing near the cash register, they force me to pay for another. It's very unpleasant. It feels deceptive.
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Алексей Прохоров
Level 7 Local Expert
June 9, 2023
After reading the bad reviews, I decided not to book a room but to take it on the spot. I shouldn't have worried. The staff at the reception is friendly, check-in is fast. They respond promptly to all requests. The junior suite is a little dark due to the use of burnt wood. It looks a little gloomy during the day, but it looks great with the light. There is a good view from the balcony. There is one bed for seven out of 3 people, but it is 2.5 meters wide. The SPA area is small but cozy. The heated pool with this view is generally super. The service in the restaurant was pleasant, as well as the taste of the dishes. You can only find fault with the organization of breakfasts - the staff often runs away somewhere, there is a lot of fuss. But the breakfast itself is not bad. I will definitely stay again if I am in Almaty.
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РЦ Жемчужина
Level 2 Local Expert
April 16
Excellent condition for relaxation, rebooting, active sports. Sauna, heated pool - special thanks!