It is impossible to get through, they do not respond to messages! Connecting flight, Nur Sultan-Warsaw, Warsaw-Moscow. The first one was moved so that the second one became impossible, how to solve this issue now if they do not get in touch is unclear. Moreover, the line for travel agents works great! They respond instantly! And the most interesting thing is that the offices are only in Moscow and St. Petersburg. I live in the Krd, it's stressful, but for the sake of 16,000 rubles I'll take a ride! And what should those who live far from these cities do? I DO NOT RECOMMEND it!!!

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kv270485

Level 2 Local Expert

They don't answer the phone. I called the call center for 3 days for several hours of waiting, no response. We need to change the tickets. Messengers are being answered by just calling. Terrible service

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Vasya Kuvaldin

Level 5 Local Expert

Although it is the capital, the airport is small. There is nothing special about it.

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Lot Polish Airlines

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