My friend and I visited Maithai Massage today, specifically because they offer a discount for two people booking before 7 p.m. Unfortunately, the experience was disappointing from start to finish.
First, the location was difficult to find, which caused us to arrive just a minute or two late. No one mentioned any issue when we arrived, so we proceeded to the massage room. However, the massage therapists themselves were late by about 20 minutes.
The massage itself was subpar—definitely not professional or enjoyable. The real problem, though, came at the end when they informed us that we wouldn’t get the discount because we were “late.” This was never mentioned upon arrival, and it felt like a cheap trick to avoid honoring their own promotion.
Their marketing tactic to attract customers completely backfired, as their rude and misleading approach ensured that we won’t be returning. If you’re looking for a relaxing and professional massage experience, I’d recommend looking elsewhere.
Show business's response
Gayane Hovhannisyan
Level 2 Local Expert
August 3, 2024
favourite plave for relaxing massage
Anastasiia Bakhchina
Level 3 Local Expert
December 21, 2024
What awaited me in MaiTai:
1) massage is stroking the skin with oil
2) facial massage is plus some other creams and masks, when asked what kind of mask it is, the master honestly replied that she did not know
3) for dessert, after I open the glass door in the shower, it falls from its upper sash and breaks into small pieces. I hurt my arms and legs. I went out and asked for a first-aid kit, but there was no first-aid kit. The receptionist says the door itself couldn't have fallen. They're probably calling the director, asking me to tell him what happened on the phone. I'm telling you - and he-she couldn't have crashed on her own, only from the impact - You hit her.
The important point is that the massage fee is paid BEFORE the service, not AFTER.
And so, I leave the massage injured and crying, and the administrator and the director, no, do not offer to compensate me for anything - they say that I broke the door myself. A curtain. This is the Armenian service. Hospitable damn people!!!