Wonderful! A very beautiful hotel. Excellent selection of drinks, good food. But the most important thing is the view from the windows!
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3
Александр К.
Level 4 Local Expert
September 22
The hotel impressed, the service is at the highest level!absolutely everything is at the highest level, there is nothing to mess with
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Марина С
Level 5 Local Expert
April 1
Great hotel. Private beach, 4 swimming pools on site. The buffet is varied.
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3
Ирина Т.
Level 3 Local Expert
May 22, 2023
I want to leave a review and thereby warn tourists who are going to spend their holidays at this hotel.
The hotel itself is beautiful, new, great food. This is where the advantages end. Security at the hotel and the attitude of the staff to tourists is at zero.
The tour was bought for 9 nights for all inclusive. On the very first day, I slipped on a slippery tile on the hotel grounds (this tile has been written about more than once here) and broke my knee.I still don't understand how you can lay glossy tiles near the pool.After this incident, I naturally became more careful.Several times before our eyes, people fell on this tile (including children), but the hotel staff did not react to what was happening. And then the penultimate day of our vacation came -the next day we had to fly home. After lunch, we settled down by the pool. I went swimming. After leaving the pool and taking 2 steps, I slipped and started falling backwards. Having regrouped in time, I put my right hand up and fell on it. My husband immediately ran up, then vacationers and rescuers. I want to note that I do not drink alcohol and was completely sober. After that, a Russian-speaking manager came out. According to the insurance, I was taken to the hospital, where they provided first aid. The diagnosis is a closed fracture. Returning in the evening, the staff did not even ask how I was feeling and what was wrong with my arm. The next day we had a plane at 8 pm . We asked the reception to extend our room until 16:00. To which we received an answer-200 USD. Due to severe pain, I didn't sleep all night. The husband turned to the reception again, and then to the manager. And only thanks to the indignation of my husband and the number of tourists who heard the scandal, we were extended the room until 16:00.
Arriving home, I turned to an orthopedist, where I was diagnosed with a closed comminuted fracture with displacement. I needed surgical treatment, and now I have to undergo long-term rehabilitation. Since my hand is right and working, I have incurred significant expenses for recovery, and also cannot fully work. The staff and management of the hotel did not even ask how we flew and how my health was.
I want to draw the attention of the hotel management that we will contact lawyers, because there was an injury on the territory of the hotel, and the staff simply did not even show interest in resolving this issue. I want to note that anyone could have been in my place and injuries could be even more serious - both a broken head and spinal injuries. It is a pity that a hotel of this level does not value its guests and does not care about their safety!
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5
3
Денис
Level 6 Local Expert
November 7
Nice hotel! Good location, good kitchen. On 4+
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inquend
Level 8 Local Expert
December 20, 2023
A great hotel, if you choose something good, then it will suit you, a very good hotel,lots of pools,bars,accessibility,finally
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3
1
Галина Ц
Level 2 Local Expert
September 3
Wonderful hotel, good service, excellent cuisine.
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1
Евгения А.
Level 2 Local Expert
May 4, 2023
We are resting for the May holidays here.
Immediately from the CONS :
- a lot of people
- no maintenance
- the slightest wind and immediately close the umbrellas on the beach
- there are catastrophically few places on the beach and you run around in the morning to take sun loungers . Outrage
- they come late to clean the rooms
- it is problematic to call a taxi at 6 pm, waiting up to 20 minutes and no one is in a hurry to help
- the air conditioners in the room are turned on at 19 degrees upon arrival , it is very cold . Even turning it off , the room warmed up for 2 days
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3
Нина Новожилова
Level 5 Local Expert
October 28, 2023
Vines cleaned perfectly , helped a lot in solving issues of accommodation, service at the highest level, everything is fine
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3
1
Эльвира Харисьянова
Level 7 Local Expert
May 27
Everything is fine at this hotel, but watch out for the tides, the beach may not meet your expectations
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1
Евгений Аристов
Level 15 Local Expert
September 5, 2023
There are the following comments to the service of a five-star hotel:
1) did not help with the luggage at the check-out (called twice, asked for help even when he went down with the luggage himself..);
2) one day all the elevators turned off and had to walk from the 12th floor in the heat;
3) when leaving, they tried to include alcohol for 190 AED in the bill for the room, which I allegedly drank at night, very unwillingly excluded it from the bill and did not even apologize.
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2
2
Зелимхан Шабазов
Level 8 Local Expert
September 25, 2023
Everything is fine, but there are two not big disadvantages, the bracelets on arrival are dead and do not come off, and when you go into the sea, you come across stones, you have skinned your fingers many times.
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1
Милана С.
Level 5 Local Expert
October 6
Everything is fine, food, service, staff, beach
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Евгений Л.
Level 8 Local Expert
October 21, 2023
A chic hotel. Food, drinks are all five plus. We had a rest with children. Very friendly and courteous staff.
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3
Анна М.
Level 3 Local Expert
March 27, 2023
Today 27.03.23 we live with a family of 2 adults and 3 children in a room consisting of two bedrooms and two bathrooms.
Of the minuses in the room-a smart house that got. My opinion is that you don't need to install such systems in hotels, since you sort them out half of your vacation! The bedrooms are connected by a double door, but since one guest lives, it is implied that people go from room to room, the children simply cannot open this door, no props are provided, we were given props after I asked. In one bathroom, the shower watering can did not work from 24.03 to 27.03, we were waiting for the master. The air conditioner didn't work in one bedroom, it wouldn't be a big problem if there was a balcony or at least a window for ventilation in the room, but we didn't have either, the master also came on 27.03.
THE BIGGEST minus of this hotel is the SEA!
It is shallow and there are stones under water up to the knee and very unexpectedly! I cut my leg with one of those! The main restaurant is not designed for the number of vacationers and you have to spend a lot of time at the table! The kids' club is very weak, there is no animation on the territory!
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2
2
Kefirmedok
Level 7 Local Expert
January 9
The hotel is just average. It doesn't smell like a premium. A lot of unpleasant little things
The hairdryer cannot be turned on in the bathroom
The shadow of the hotel falls heavily and as a result it is cool (January)
There are no normal sockets and the phone cannot be charged by the bed
A deposit of $300... what?
Noisy conday in the room
The water (in bottles) in the room is really bad
If you have a sea view, the music will play until 23, as if you have it in your room
The territory is not very large
The breakfasts are pretty average, the dinners are great
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Andrei Dudarchyk
Level 5 Local Expert
October 3, 2023
The food is great, everything is fine, but there are disadvantages -
1. the staff begs for positive feedback.
2. There is no sea, there is an artificial bay that is so shallow at low tide that it is not possible to swim
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1
1
Екатерина Варавина
Level 5 Local Expert
January 27
Excellent hotel , varied cuisine , lobsters and oysters for dinner every day , as well as lamb , beef 🔥🔥🔥
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3
68396 халина
Level 6 Local Expert
January 18
Everything is fine.There are no Russian-speaking staff.The cuisine is not very diverse, but delicious.Beauty is in everything.I liked it, I recommend it
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Владимир Ким
Level 10 Local Expert
October 19, 2023
Everything is fine, except for the beach. It is already small (because of the cove), and in the morning the tide is out and there is very little water…
The staff are all very friendly and customer-oriented.
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1
Сергей Иванов
Level 2 Local Expert
October 7
A great hotel. I liked everything. There are questions about the beach.
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1
Alex.G.
Level 21 Local Expert
October 24
Everything is fine, but I didn't like the beach. Not much muddy backwater.
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1
andrey-makarevich49
Level 9 Local Expert
October 4, 2023
The poshest hotel, delicious food, alcohol at the level.Nice beach, but when the tide is out, it smells a little muddy.The service is super, the money is worth it, you will not regret it
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Евгений Чёбин
Level 6 Local Expert
April 8
Great hotel!!! the service, the interior, the kitchen, are beyond praise. Convenient location. I recommend rooms with balconies overlooking the city.
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3
Александр Репьёв
Level 6 Local Expert
November 2
Everything is wonderful! One problem is a small beach and the bracelets will be cut off at 12.00.
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Сергей Сергей
Level 10 Local Expert
June 20, 2023
Of the decent only interiors, it's really five stars. Everything else, service, amenities, food, attitude of the staff - all this is on the top three. There only for very cheap. I don't recommend it.
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3
2
Лариса Черепанова
Level 7 Local Expert
December 26, 2023
Great hotel, vacationed in November 2023. Excellent cuisine, unobtrusive, friendly service
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Иван Сергеев
Level 21 Local Expert
September 6, 2023
Super hotel! Great food. Of the minuses - the beach. A shallow bay, with pebbles or shells. I don't know for sure. Otherwise, everything is great!
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Алла Слизкая
Level 5 Local Expert
September 13
This is the best place in the world! I wish everyone to visit here
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Анастасия Старкова
Level 7 Local Expert
April 26
The best hotel! Everything is perfect! You will not regret it, your vacation will be unforgettable!
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2
Гульнара
Level 5 Local Expert
May 21, 2023
Everything was great, but there's a big one, but it's food. During the week of rest, there was not a single broth, or just soup. Just mashed soup, something my kids don't eat. There were not enough broths , and just the usual children 's food .
For children, they put French fries, nuggets, pasta.
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Элина Ш.
Level 4 Local Expert
October 30
The rest is spoiled, the reception does not decide anything and does not want to decide. The beach is small, the food is disgusting, there is no territory. The elevators and the Internet work in turns. There are not enough sun beds for everyone . Everything is fine in the rooms , good cleaning , fresh rooms. But that's all
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Анна Е.
Level 7 Local Expert
May 22
EVERYTHING IS GREAT AND THERE IS NOTHING TO ADD, EVERYTHING IS ON THE HIGHEST LEVEL
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Созвездие детства -
Level 6 Local Expert
March 22
Price and quality at 5. Excellent food in the restaurant , wonderful pools
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Александр А
Level 12 Local Expert
January 28
Great hotel. Good restaurants, excellent service, friendly staff
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Марина Роман
Level 8 Local Expert
December 14, 2023
A great, chic hotel, but there was not enough entertainment and animations. Otherwise, everything is 5+
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Диана Н
Level 10 Local Expert
May 8, 2023
We stayed with my husband during the exhibition, without children. I liked the hotel. The room was gorgeous - the bathroom and cosmetics are beyond praise)))
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Ольга З.
Level 4 Local Expert
October 31, 2023
Disgusting hotel! There are not enough sunbeds, there are not enough places in restaurants. Today we were first kicked from one restaurant to another. As a result, there were no seats anywhere. The Service Is Disgusting. This is the first time I have met such a hotel. It's definitely not five stars, not even three. The only thing here is delicious food. This is the end of the advantages
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4
Елена
Level 14 Local Expert
November 25, 2023
Everything is fine, the food is 5, the room is 5, the staff is also trying. There is a moment in the sea - very sharp stones.
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ДГКБ С.
Level 4 Local Expert
April 28
I liked everything, there are no complaints about the hotel; the only small beach, or rather a piece of water, you will not swim enough
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1
артур зиганшин
Level 14 Local Expert
September 26, 2023
Almost everything is fine! Rixos is Rixos! Almost, because it's not the season yet, but there's not enough space in restaurants and the beach is almost full...
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Роман Н.
Level 7 Local Expert
November 19, 2023
A good hotel if you take All Inclusive, the disadvantage is a limited and small private beach, but tolerable. Kitchen class!
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Юлия Юлия
Level 4 Local Expert
April 28
In general, everything is good , delicious food , beautiful view , but everything spoils the service , for example: you ask for something today , but they do it tomorrow
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1
Андрей Ворожищев
Level 8 Local Expert
November 23, 2023
Good afternoon! Excellent hotel, cleanliness and order. The cuisine is delicious, but you can have more variety
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1
Ирина Ирина
Level 9 Local Expert
October 11, 2023
The hotel is worth the money: delicious, solid, large room with comfortable beds. Feel free to take it and relax!
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4
Юлия Г.
Level 8 Local Expert
November 1, 2023
The best service! Food - +3kg per week 😁 very tasty!!! The ideal kids club program for children
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3
2
Дмитрий Николаевич
Level 8 Local Expert
October 14
A great hotel for your money definitely recommend
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1
Филипп Ф.
Level 7 Local Expert
June 16
A very cool hotel!
I recommend it to everyone 👍👍👍
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Александр П.
Level 3 Local Expert
October 20
This place is super gorgeous with a view of
Ocean
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Марина Андреева
Level 6 Local Expert
April 2
April 2024. Room with sea view and balcony. Excellent service. I liked everything.