A great hotel, the food is quite good, varied, but dinners are better than breakfasts. The room had a mountain view, 14th floor, which also added a twist. The pool is not big, but we had a rest in February, there were not many people, you could enjoy the silence and swim in the pool alone. There was not enough animation, there was no animation at all. The beach is beautiful, there is a free shuttle service. The gym is not big, but everything is there. Sauna, hammam are not big for 2-3 people, but for free, which also pleased me. We were satisfied with the rest.
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Анастасия Казеко
Level 4 Local Expert
January 26
Overall, everything is good, but it's certainly not 5 stars. Solid good 4.
First, the kettle was broken. Then the air conditioner turned out to be broken, which they tried to fix several times, but could not, it was inconvenient to move (they took 2 rooms side by side to make it easier to interact).
One day we came to clean at 5 p.m., we were sitting without water.
2 towels per person.
But the staff was very helpful, and they responded to requests for help. Otherwise, everything is as stated.
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алексей р.
Level 5 Local Expert
November 28, 2024
The elevator arrives the one that is not lucky to get to the floor you need, when there are few people in the hotel, it is a problem to leave by elevator, there are 4 of them and everyone has their own non-working floor, the reception throws up his hands saying that everyone has it) The kettle in the room breaks, the garbage is taken out in the room and the tea set is replenished closer to eight in the evening. The pool tiles on the floor are falling off, the mosaic is lagging behind. Breakfast is unfriendly and forgetful staff, the food is cold and not tasty. The transfer to the beach is a large and not convenient rebus. Reception Russian two girls are doing great. Well done.
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Наталья Глазунова
Level 2 Local Expert
March 12, 2024
Excellent hotel, very responsive and friendly staff, good location, good breakfasts, warm pool, sauna, hammam, the hotel is somehow very cozy, nice to be in, I would like to return. Special thanks to Valeria, she met us and saw us off, explained everything where and what, thank you very much!!! And thank you so much!!! To all the staff, a wonderful team!!!!!
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Мария Левченко
Level 12 Local Expert
December 9, 2024
Cozy, everything is there, clean, cheap. In the very center. The sockets are English. There is no hair dryer! A lot of their own)) The weather in December is fire! I recommend it!
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Вадим Миляев
Level 19 Local Expert
June 6, 2024
The hotel is not a beach hotel. There is no private beach, despite the 5 stars. They are brought to the public, without umbrellas and rods. The breakfasts are the same, all 8 days. I do not recommend ordering dinners, especially in the "hot season", you will eat in a small bar, one menu of 8 items, including 3 soups and so on for all 8 days. The rooms are ordinary, the room has a door to the next room, so you can hear the neighbors as if they are nearby. The hotel is not suitable for recreation, only for business trips.
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Александра
Level 3 Local Expert
February 16, 2024
A wonderful hotel for all 5*!Comfortable and beautiful rooms, new furniture and plumbing.Room cleaning every day with replacement of towels, supplies.There is a kettle in the room.Tea, coffee, sugar, and water are replenished.Buffet breakfasts are above all praise!There are heated outdoor pools, a sauna, a hammam, and a gym available for adults and children.The staff is extremely polite, there are no Russian speakers, an interpreter to help.Wi-Fi is fast throughout the hotel.Transfer to the beach and back 10min.There is an airport nearby, but 1 plane departs from it per day, which does not interfere at all.But you can hear the sound of the minarets from the mosque, but they are pleasant.
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Елена Я.
Level 3 Local Expert
March 6
The hotel is good, the staff is friendly, the cuisine is varied, the hotels are clean, the room is cleaned every day. I liked everything!
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Irina
Level 4 Local Expert
January 10
The hotel is chic, new, there is a Russian-speaking staff at the reception, top-level service, any requests are fulfilled at the moment, great breakfasts.
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Елена Алексеева
Level 6 Local Expert
August 31, 2024
A wonderful urban-type hotel.Hilton is always a no-lose option. The shuttle service to the beach runs once. You can get there by taxi for 15 dirhams.Once I decided to walk from the beach to the hotel, where it took 1.5 hours.Only tourists walk the streets.The hotel staff is very friendly.Delicious and varied breakfasts.I definitely recommend it
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Надежда Багаутдинова
Level 6 Local Expert
April 7, 2024
We were in January 2024 - a great hotel, friendly staff and the most pleasant thing at the reception was the Russian Victoria. He will help you with everything, he will tell you. The hotel is clean, the breakfasts are delicious. The beach is not close, but there were no problems with the transfer. I recommend it!!!!
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Антон Бужор
Level 7 Local Expert
October 21, 2024
The hotel is good, relatively new, there are no questions about service, the kitchen is fine, the beach is a bit far, of course, but there is a transfer so no problem.
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Елена Костюкова
Level 9 Local Expert
April 20, 2024
We really liked it. A few days of rest is a great option. Excellent staff. We did everything to make our vacation go great. The breakfasts are great. Everything is always fresh and you can find dishes for every taste
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o-la-la o-la-la
Level 14 Local Expert
January 14
It's a very sad hotel.
I had a rest for the May holidays.
There is no buffet, you will be taken away to be fed on a very meager Menu and micro portions.You can choose from a salad, a hot dish, and a dessert.All. .
The pool is very small, and the terrible umbrella beach is where all the locals come and stare at the sunbathing women.
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Вера Белова
Level 5 Local Expert
October 14, 2024
The hotel is lovely. The only drawback is the smell of nicotine on our 15th floor. For non-smokers, tobacco smoke is a discomfort! Everything else is fine.
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120318 Гречко
Level 14 Local Expert
December 23, 2023
A good city hotel. Good breakfasts, quite varied and delicious, although without any special frills. Very clean, daily room cleaning. Friendly staff. One of the disadvantages is that it is very far from the sea. Transfer to the sea 1 time per day, which creates certain inconveniences
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Слава
Level 11 Local Expert
November 27, 2024
Great hotel. Very good breakfasts. Friendly and helpful staff. There is a Russian-speaking manager at the reception. All issues are resolved very quickly and easily. The beach is a 10-15 minute drive away. The price for a taxi in October 2024 is around 15 dirhams.
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v9206701044
Level 2 Local Expert
October 12, 2024
Positive:daily cleaning, varied meals, including European products, attentive staff.
Minus: remoteness from Russia.
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Ulyana Popova
Level 5 Local Expert
January 4, 2024
Great hotel!
+ Very polite staff
+ Fresh, modern renovation
+ Excellent cleaning
+ Delicious and varied breakfasts.
Near the bar there is an exit to the shopping center (pharmacy, grocery).
We received only positive emotions, I didn't see any disadvantages.
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Александр Никитин
Level 17 Local Expert
October 25, 2024
Great hotel, comfortable bed, YouTube.
The pool is too small for so many rooms.
A very varied breakfast.
Russian girl at the reception.
We liked it, 7 days flew by very quickly.
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марина ахметгареева
Level 7 Local Expert
March 6, 2024
The hotel is great, I recommend it.Clean, cozy, delicious, with a swimming pool with sauna(everything is brand new, clean), ornate hall, cozy rooms, TV, refrigerator, safe, floor-to-ceiling Windows, kettle.You can see the bay from the hotel (daily shuttle service),close to the mosque and the historical museum, many shops and cafes.The Russian-speaking administrator explains everything.There is a tour representative in the lobby. Have a good rest
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Марат Исламов
Level 14 Local Expert
January 24, 2024
The chic hotel ‘breakfasts are super ‘comfortable mattress ‘everything is in the room, even a board and an iron ‘very attentive staff ‘convenient location 'the only thing my husband did not like was that the closet in the room is not comfortable when opened it hits his legs.
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ГИЦ
Level 14 Local Expert
January 4
Wonderful hotel, wonderful staff, delicious food.
They take you to the dance, if you don't want to go for 3 hours, then walk for 1 hour: and more sports)))
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Юлия Овсянникова
Level 8 Local Expert
March 14, 2024
The breakfasts are very decent. The rooms are clean and new. The staff came in every day to replenish the bar, coffee, tea, water. At the reception we were met by a Russian girl Valeria, very pleasant, polite, quickly solved all questions. The hotel corresponds to the stated 5.
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Александра Насекина
Level 10 Local Expert
October 22, 2024
An amazing hotel!!! Excellent breakfasts, courteous staff!!! We will definitely return there
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Евгений Прохоров
Level 7 Local Expert
November 27, 2024
Great hotel, super breakfasts, free bus to the beach, near supermarket, etc. Lu lu
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Роман Сулейманов
Level 10 Local Expert
February 28
This is the second time I've been back here. Nice pool, excellent staff, especially Padam, professionals in their field
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Оля Ч.
Level 5 Local Expert
January 1
Very nice hotel! We had a rest in December 2024, we are satisfied! We wish you prosperity! Thank you all!
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Анастасия Ф.
Level 9 Local Expert
November 16, 2023
Everything is fine if you bought it a little more expensive than a Novotel.
The hotel is clean, I slept well on a comfortable bed and large pillows. A very quiet place to relax.
For me, the minus is in the pool, there is sun only from 12 to 14h. Then the shadow. Everything is clean and the water is warm. Excellent sauna and hammam, gym.
If possible, take a hotel on the first line, as the transfer to the beach is not always convenient. At the moment at 10 am there and 14:30 back. On weekends, the schedule changes, please specify. A taxi will cost 14-18 dirhams one way. Umbrella Beach didn't like it because of the dark sand. There is a toilet, a changing room with a shower and a cafe.
Khor Fakkan beach is nice, clean, there are no people, but the toilet is not working yet and taxis do not go back well.
Many thanks to the Russian-speaking Assel! Any issues are solved without problems.
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Наталья Иванова
Level 4 Local Expert
November 27, 2024
Great hotel! Service, food, rooms are all on top! I definitely recommend it!!!
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Лиза
Level 13 Local Expert
April 30, 2024
The rooms are small (mine is 1001), the carpet in the hallway is all stained
We changed the towel - it's stained.
All the bed linen is in spools.
They do not give bags with towels , mats and water to the beach .
Why are there such problems with dinner?
You can choose from a portion of salad, which consists only of lettuce leaves and a couple of slices of tomato and cucumber .
Moreover, there is no buffet, as promised when ordering the tour, from the menu
you'll choose either salad and hot, or soup and hot .
When you try to solve a problem with the reception managers, Valeria and Fatima do not solve anything, they offer to give them a solution themselves.
Microportions.It's not worth the money you paid
And yet - huge cockroaches are running around the first floor, which also speaks about the quality of kitchen cleaning
The shuttle does not go to the beach - you must make an appointment at the reception in advance.
If you don 't sign up, you're not going anywhere .
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Arenda prokat
Level 6 Local Expert
January 18, 2024
Positive :
New hotel , well renovated , heated swimming pool , sauna
Unfortunately, that's all!!!!
Now about the cons :
Fujairah is full 🤭🤭🤭
It's dirty , there's laundry garbage everywhere , etc
. - maintenance on a tight 3
- the staff does not understand Russian from the word at all , we communicated through a translator for seven days, they do not solve the problems , they do not want to listen!
- transfer to the sea from 10:00 from the hotel to 14:30 🕝 but this is a full circus , a crowd , a small bus , to get on the bus you need to jump over your heads or wait to leave to the sea by 2,3-im , flight , but then the desire disappears !
- the beach is terrible , dirty , garbage is lying around , there are NO chaise lounges !
- the voucher said that we had breakfast and dinner , as a result , the buffet did not work for 3 days out of seven days , we had dinner on the ground floor for the same 3 days , the food in the bar is disgusting , they cook better in threes ! Regarding the buffet every day, dinner, all the food is spicy from the word it is not possible to eat at all, they approached the staff and said not spicy ( i.e. not spicy ) food , but they have such a trick to nullify conversations, because you can't say much through a translator and you can't explain it, because they don't understand Russian at all !
- regarding alcohol , you can only drink at the bar , you can 't bring anything of your own with you 🚫 do not drink at the reception - it is forbidden , therefore if you come with a company you will either have to drink outside the hotel on the road or in the room , the pleasure is so - so ! Relax not to catch 100%
- Alcohol is not sold anywhere except at the bar, if you brought it with you, then you will be lucky.
- in order to buy something at the bar, you will have to explain through a translator for half an hour what you need , otherwise they even had a promotion for beer and pizza for 39 dirhams , but you come up they try to sell you just beer for only 40 dirhams, allegedly they do not know about the promotion since this promotion is shown in it of the bar !
- at dinner , you will not see either tea or coffee , unless for 50 dirhams in rubles 1,300rubles per cup , from this we generally sat down , they only give water !
IN SHORT, DEAR TOURISTS, EVERYTHING CANNOT BE DESCRIBED, DO NOT GO THERE, SPOIL YOUR WHOLE VACATION, THIS 2* HOTEL is no more! A beautiful wrapper with a terrible filling!
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Werkel Courier
Level 11 Local Expert
January 22
Nice hotel. But not five stars.
The depth of the pool is small. The sauna and steam room are too small.
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Екатерина Романова
Level 3 Local Expert
March 1
It's a long way from the sea
Staff 5
Power supply 4
Overall, I liked 125 ₽ in February.
Norms for 6 days
Breakfast dinner
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Надежда Шляпакова
Level 5 Local Expert
January 22, 2024
Great hotel! Bombastic, that's the right way to say it! Thank you very much for such a trip!!! In 8 wonderful days, 31'989=00 !!! ( January 2024) Is this not a fairy tale!!!? Low bow to all the staff! Thank you for their sensitive attention to us Russians!Prosperity to the hotel! Respect to the management.🫶 🫶🫶❤️💋💋💋
Everything is fine. Recommend. The bathtub is not very big, there is no curtain, all the water is pouring on the floor. The pillows with the bed are very good.
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Юлия Шумкова
Level 5 Local Expert
December 27, 2024
It's a great hotel.not all administrators speak English. There was no problem for me.but some faced a misunderstanding.
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Дарья Бабичева
Level 5 Local Expert
March 17, 2024
The hotel itself is not bad. The breakfasts and room service are good.
There is no private beach, you need to sign up for a transfer. According to the schedule there are 3 flights, in fact 1/2. The swimming pool and the sunbathing area were closed for the duration of our vacation. This actually ruined the impression of the whole vacation. The gym is small.
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Антон Вронский
Level 8 Local Expert
February 25, 2024
Great hotel, vacationed in February 2024. There is a shuttle service to the coast, the breakfasts were wonderful, the room was cleaned every day. I would love to come back.
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Александр Кожемякин
Level 6 Local Expert
November 5, 2023
Pros: Bed linen is changed every day, taken to the sea and back, one girl at the reception is Russian-speaking. The restaurant gives almost the same food and always fresh juice for breakfast, only water for dinner from drinks. Cons: I think it's a very big minus, they don't take you to Dubai by bus. Next to the new 4ka 3 times a week they carry. It is rare to meet a Russian-speaking person at the reception, the food in the dining room is monotonous and spicy. Next time if I go, I will refuse dinner.
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Сергей Иванов
Level 16 Local Expert
December 11, 2023
Clean, new hotel, large lobby, well-fed!
The staff is friendly.
The pool is not large, there is no territory, it is not close to the sea, transfer 1 time a day, in the evening it is boring...
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Анастасия
Level 10 Local Expert
December 22, 2024
Five stars, but "on request". Everything seems to be fine. But there are flaws everywhere. Be ready to ask for everything you need
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Ольга Кычкина
Level 3 Local Expert
December 16, 2024
It definitely doesn't pull five stars!
The food is monotonous, there are no fruits.
There is no animation.
The sea is far away, there is nowhere to walk.
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Роман Андреев
Level 7 Local Expert
January 7
It's a great hotel, but it would be nice if there were more buses to the beach.
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Наргиза
Level 6 Local Expert
January 9, 2024
The hotel is super! ) the breakfasts are very tasty ) we will be happy to return ☺️
The sea is a bit far on foot (~ 35 minutes) it takes 7 minutes by taxi , but this is a city hotel , so there are no questions 👍🏼
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илья
Level 9 Local Expert
January 31, 2024
Nice new hotel! In my opinion, it doesn't pull 5 stars, but the four is stable. It's a long way to the beach, it costs 15 minutes to get by taxi. There is a small children's room.
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dany@ngs.ru
Level 12 Local Expert
February 25, 2024
A classic Hilton in the city. Excellent breakfasts for all nationalities.
There is only one disadvantage, as in all Hilton hotels - there is little light in the room. But the same problem was in Houston at the Hilton and in Prague.
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Сергей Овчинников
Level 3 Local Expert
February 3
Everything is great, but the local taxi drivers are still those crooks who specially drive in a big circle to get more money.
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Злата Сапелка
Level 5 Local Expert
February 27, 2024
I really liked the hotel. Everything is clean, the breakfasts are delicious.The location is good.The staff is very attentive.I recommend it 100%%