I bought a steamer. The store is cozy, the staff is patient, I couldn't decide for a long time. The consultant girl told me about the same models several times, helped me compare them, and in the end I left with a purchase and a smile. In the store, you feel that you are welcome and it is pleasant to make purchases. And the steamer is already 4 months old-it works perfectly.
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Show business's response
oleg.tsarev
Level 9 Local Expert
July 16
Responsive consultants who do not try to sell everything in a row, but still objectively talk about the pros and cons.
A wide range of products;
It is possible to order online on the spot if the product is out of stock;
Fast delivery time;
The ability to check the performance of the product on the spot.
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Show business's response
Виктория С.
Level 5 Local Expert
December 2
I brought a Polaris PHB 1589AL Cube blender to the service center. It was still under warranty.
The blender broke down within a year. Its plastic parts just melted during use, although I used it very carefully.
I was surprised that no one informed me that the repair was refused. It was only upon arrival that the employee told me: "Unfortunately, the repair was refused." I mean, she doesn't even know how or what to explain to me. And she shouldn't, how could she know all the details. She might have wanted to help, but she couldn't.
I don't go to Element 5 anymore and I won't recommend this store to anyone!