Responsive consultants who do not try to sell everything in a row, but still objectively talk about the pros and cons. A wide range of products; It is possible to order online on the spot if the product is out of stock; Fast delivery time; The ability to check the performance of the product on the spot.

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дарья кулевец

Level 3 Local Expert

I have never met such unqualified consultants in my life, they bought a refrigerator, a washing machine and a dryer, they said all their wishes for the product, they chose everything, the refrigerator was not available, they said you can order from the warehouse, 6 times the consultant could not write checks, then the washing machine was gray, and the dryer was white, he could not after a long time, we placed an order in installments, by mistake, the store placed two dryers instead of one, you can only refuse upon delivery, since if you reissue the order, the bank no longer approves, as a result, we are waiting for delivery, the courier calls in the morning and clarifies, but you definitely need 4 dryers, the question is what? it already turns out that we have 4 of them in delivery, and here the most interesting thing is, I unpack the dryer and the washing machine, but they are different, the washing machine is 15 cm smaller than the dryer, they are of different design, I think it is logical when you buy such equipment, it is installed in a column, and it must be identical, that in size, that with by design, it was stipulated to the consultant that they should be completely the same, but as if this was at least his job, and he could clarify, they bring in the refrigerator, and it's even the wrong company and built-in, great, the consultant decided what we needed, as a result, we refuse the entire order, we start calling support we tell the whole situation, they transfer us to the store, and then they tell us, the consultant told you that the refrigerator was not available and offered another one, but that it did not suit us and we needed a regular refrigerator, not a built-in one, he apparently forgot about the washing machine and dryer, the consultant simply said, that we didn't tell him anything was very convenient, as a result, everything the store offered was to re-place the order, and the fact that the bank did not approve the installment plan was no longer their problem, it was convenient, as a result, they bought a refrigerator in the 21st century for cash, it turned out to be cheaper there, they didn't even bring it the next day!!! no problems , the washing machine and dryer were arranged in installments with our additional payment in cash, they were also not in stock. We wait three more days until they bring them to the store, we go to arrange, they offer delivery on the next day, and after a couple of hours they call and say, oh, we have all the cars occupied, we will bring them in three days, thank you so much for the quality of service and service, I do not recommend this store to anyone, the mood is spoiled, time is wasted, spoiled food is in the trash

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Сергей Ярошеня

Level 15 Local Expert

It's a great store. It's not the first time I went there alone, but now with my wife and child. Reasonable prices and staff. Accepting old equipment for money or points does not count. You can order something from an online store and come and watch it live before you buy it.

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