5 Element
155 reviews
November 30
The seller had a strange strategy of "motivation to buy". I ordered a specific phone, came to pick it up – the phone is inexpensive and also with a discount. Why would I press and repeatedly suggest "suggest something better"? Better is probably more expensive. I understand that offering additional services is a service, but the little things decide everything. There was a very unpleasant aftertaste. And this despite the fact that at Dana Mall, literally this spring, they offered me about the same thing when buying, and I wanted to agree. Probably, the additional training that was promised in response to other comments never reached the team. It's sad, because the point is conveniently located, there are no queues, but I'd rather drive next time.
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October 24
I will not buy anything here at all. We ordered a phone, waited until they found it for 20 minutes, so then we also started to dissuade them from buying! Why do you care what I buy? I ordered what I liked and ordered you should not care why this is it! As a result, she ran away from there. The whole mood was ruined :(
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November 15
A good store, excellent consultants. And the prices of some goods are much lower. There are plenty to choose from.
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January 20
I bought a hair dryer in this store at the end of December, I was satisfied with the purchase, the hair dryer is high-quality!
The staff is responsive, always ready to help and prompt!
A large selection of products.
I am happy with everything)
I recommend this store!
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July 6, 2023
So-so place ... of course there are a lot of goods, the choice is varied, BUT! Why is it that when you just came to see something, 1000 consultants will come to you and offer help, but here - no one) I found a consultant myself, who had to be distracted from a conversation with a friend and asked to approach the vacuum cleaners ... people don't know how to answer questions, well, we are already used to it) the question is how who types the staff?) I asked what brushes are included? The answer: "well, it seems like an ordinary one, a slit there, like yes" - it's funny) 😂 If you don't have enough money to pay people an adequate salary , then at least leave more information on the booklets with a price tag) by the way, there is a little more information in Electrosila. In general, we always have a problem with the service... this is not the first place with such service.
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December 27, 2023
25.12 23g.I bought a refrigerator..I made the delivery..not to your address...It was a gift..young woman..during registration..said...You can also send a photo of the delivery agreement via Viber to the addressee..and my presence..It won't be necessary...Finally..The courier is calling..and explains it...what is required is my presence with a passport.I had to drop everything..and rush to the other side of the city... also spending money on a taxi...To say..That I'm outraged....It's nothing... Not to say!!!!
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June 17, 2023
I visited only once, but I liked the store, very polite, attentive and intelligent consultants, answer all questions in detail, tell and show the goods. I definitely recommend the store. And the assortment is excellent
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August 25
It's just terrible, they wanted to take the phone. They took it, I wrote before that there is an NSF on the tele-phone, the result: he is not there, mom is upset
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April 18
An excellent store meets the needs of price / quality. Excellent work of the staff will be told, shown, etc. that is not enough in other stores.
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November 1
A good store, excellent and competent consultants!!!
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September 21, 2023
Obviously high prices and their periodic decrease, as if by stock, equalizes the cost of goods to the average market price. But promotional items on the installment card are no longer sold. Pay 100%, and the accumulated bonuses will not be credited to you, because the price has already been reduced for the promotion. And the fact that it is the same as that of competitors without a promotion, this is how it is intended. And the consultants on the floor, well, so-so specialists.
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April 7
A defective product was delivered. They refused to take it. I had to return it myself to another city.
They refused to return the money.
Referring to the fact that the product is defective. Nonsense.
I will refrain from further purchases.
A lawsuit is being prepared now. The company is avoiding contact.
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April 29
We bought a polaris electric grill today. The grill performs all its functions perfectly, I recommend it. The purchase was quick and without nerves during registration)
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January 13
The store is good, the selection is large.
Special thanks to the seller ZLATOMIR BYSTROV, I wish there were more of them. What can't I say about the representatives in the store :Maxim Borisevich and Oleg Trofimov. It is incompetent to judge a client in his presence.
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December 17
Responsive staff, a very rich selection of equipment
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January 11
We were in the store on January 3, I understand that it's holidays, BUT if the store is open, you shouldn't ignore customers and show your dissatisfaction with everything!!! A terrible impression of the service and the attitude of the specialists!
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January 11
I made an order through the site, some write the dates, in fact you wait for 2 days more, the site itself offers a promo code for a discount, which they cannot hold after and ask you to call technical support, everything is very slow and sad in terms of service
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August 6, 2023
Very helpful staff, especially young people: Andrey, speaks slowly and a little quietly, so I would listen to him. The guys stayed for half an hour after the store closed and made purchases for me.... Thank you every time..And the Alice Yandex station is just a Fire:)))
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February 7, 2023
I bought a Bosch MFQ36300S mixer in December 2022 for the most affordable price of 99p, the most profitable, if you believe the online!)
What surprised me was the friendliness of the person, sensitivity and attention. It feels like people are working, not working off their time! Thanks to the guy from MBT, for a pleasant and warm impression of visiting your store! 10/10
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October 1, 2023
It is on Nesterov that I like and they will tell and prompt me.... calmly, adequately...I come with great pleasure
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January 9, 2022
The range is impressive, the consultants are polite, work professionally and most importantly are not intrusive, except for the basic appliances in the kitchen (induction hob, dishwasher, oven) I also bought a smartphone for my daughter, took an extended warranty and as the user could not register himself, so the consultants connected me all the way to Moscow, explained everything clearly there, took me step by step, everything turned out, the impressions of the 5th element are the most positive.
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January 22
I bought a Polaris 0415r razor as a gift on 19.01, very polite and pleasant sellers, I would like more of them.
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January 7
there are no questions for the staff, but I bought a tablet after 2 weeks, it broke down, started to overload on its own and I was just sent a negative review from the store's website.
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September 7, 2022
06.09.22 on 47 Nesterova Street, I bought a blender in the store. I made an installment plan and went to the cashier. There was a young girl sitting at the cash register who was already dissatisfied with something. To the question, pay by card or in cash! I was told that the bank did not explain to you where to pay! I told her what I was told and I just didn't fully understand. A girl from the bank came up and she started telling her off in front of me that she did not explain to me how and where to pay. It didn't end there. They placed an order for me and handed me a mixer. I asked about the package. I went back to the checkout again, they knocked out a package for me without even asking what size my purchase was. Of course, the package was not the right size. I went back to the checkout and asked for a bigger package. The verdict was this is the only size. I left the package for them and left.
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January 30
I wanted to buy this store, but it didn't work out, the 5th element didn't have enough money for me. but this does not negate the fact that 🤤👅🎃😱🍬🍆
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May 30, 2023
The staff is good. The choice of goods is huge, if something is not in this store, they can bring it to the same address. I recently bought a refrigerator in this store and was satisfied.
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January 22
A good store, friendly staff, will always answer your questions.
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December 8
The standard store of the 5 element chain is nothing remarkable, the service is at the level
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April 29, 2022
I recently bought 2.1 acoustics from them, I live nearby, I came home turned it on and realized that something was wrong...(no bluetooth)Two completely identical models are sold visually, only one has Bluetooth, the other does not.I called the store, explained the situation, and they tell me the product was already in use?!? We can't change it.I'm saying that I bought it from you half an hour ago...Anyway, no, that's it.It's still in the box with the checks (I bought another one for myself, of course not from them)That's the bestial attitude towards the client...
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November 16, 2023
Friendly staff, lots of electronics. I advise everyone
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March 9
Convenient location, friendly staff
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October 25, 2022
The staff knows their business well, as for the goods, then as for me everything seems to be fine, I do not know the quality of the goods, since I did not purchase anything in this store, I consider the location of this store to be ideal
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November 14, 2023
A good store, installments, sellers who have information, bought a lot of things
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November 28, 2022
The staff is customer-oriented, a large selection of goods,good quality, discounts and promotions are present.
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September 28, 2023
A good store, normal goods at affordable prices
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January 26
It's all good. Like all similar stores
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September 2, 2023
The very rude service staff is a gift and a dirty shop is not worth going there!
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November 5, 2021
A very good store, I personally liked it, I bought my smartphone and some accessories there, the assortment is not bad, the quality of service suits me, there were no problems!
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January 17, 2021
I decided to buy the simplest sandwich maker as a present. I chose a model on my own, which I have been using at home for a long time. I called a consultant, showed me the model I needed, to which his answer was: "do you really want this model?". His facial expression and his phrases were such that how can you buy this, it's disgusting, etc. And started offering a model three times more expensive. I don't understand, can't consultants be taught to offer more expensive products without screwing up others??? You need to sell them too! Or is the rest there for beauty? As a result, I went to the store of your competitors, where the consultants are more pleasant and from whom I want to buy goods. And in general, a good consultant should have all the goods as candy!
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December 26, 2020
In general, I like the 5th element, a large assortment, good prices, discounts, etc.
But! The branch to Nesterov is something (in the worst sense). We came to choose a microwave and a couple more things in the electronics department. You try to pick up a consultant when he flies by - wait 2 minutes - and so 5 times. As a result, "take this one, it's normal." In general, the employees do not seem to be interested in selling, they do not really know the terms of their own shares, they had to leave there and go to another store.
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August 18, 2022
I bought both a slow cooker and a blender there, good consultants , friendly , do not intrusively offer , but what else do you need ?
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January 21, 2022
A good store, an excellent range of products, courteous staff, they will tell you everything and tell you.5+!!!!!👍
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May 25, 2021
I always say that element 5 has good service. You can arrange delivery, you can come to the store and touch the product. Consultants are more familiar with the characteristics of the product and can really help with the choice.
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June 12, 2020
I am always satisfied with the service in the store, all sellers are lively and active, they clearly explain, tell and show, the choice of equipment is good. If I go to choose something, buy it only in the 5th element.
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February 1, 2022
A good store, a decent selection of household appliances, polite staff, I advise everyone.
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December 6, 2022
A good store, the assortment would be wider. I order through the website, I come and pick it up.
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November 18, 2021
A small but very convenient store, the product is available, the choice is not bad, the staff is qualified..
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September 17
Cool
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December 18, 2022
We quickly served and made a purchase. We were pleasantly surprised.
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August 25, 2022
Polite staff with a good sense of humor and competent consultations
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