I really like the wide range of products offered, from small gadgets to large household appliances. Customer service is always at a high level, consultants are ready to help with the choice and answer any questions. The prices in the store are usually competitive, which is a big plus. We are very pleased with the convenient payment system and the possibility of delivering goods to your home. I would also like to mention the convenient location of the store and its comfortable atmosphere. Most of my purchases of equipment take place in this store.

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Мария Бриштен

Level 3 Local Expert

That's how they wanted to return the coffee machine to me from the service. Is this even normal? Who controls this process? How could this be allowed to happen? At the same time, the employees of element 5 do not see anything wrong with this, especially the girl (customer service specialist) who is responsible for receiving/returning goods under warranty and who will also make you guilty of everything, because everything is fine with them. Customer orientation - 0. Service - 0. I ASK THE HIGHER MANAGEMENT TO PAY ATTENTION TO THIS EGREGIOUS CASE AND GIVE FEEDBACK, as your employees are not able to explain something sensible about this situation. Would you pick up the coffee machine after what you saw? Please pay attention to the fact that there is MOLD 🤮

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Илья

Level 5 Local Expert

Let's start with the main thing: the staff here is a direct role model, let's say the benchmark of what the staff of a hardware store should be like: many times I came here to buy something and they always helped me with really good shopping tips, and when I say that, I don't mean something like: "And take something else, or this is in addition to the product you bought", they really helped with the choice, advised what was better and advised really useful things, and not what was "more profitable" for them to sell, although not without this, of course, but this rarely happens and coming to this 5 element you can be 100% sure that you will find exactly what you need, real professionals in their field will always help you with the choice, they know literally everything you need to know about technology, and now about prices: they are quite reasonable here, in some stores, we will not specify which ones, similar products are noticeably expensive. more expensive, in general, I highly recommend it if you need something from technology

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89 reviews