When buying a new phone for a child, they changed the SIM card to a nano-SIM. The A1 employee didn't even warn that there would automatically be a bunch of subscriptions, some calls with an increased tariff, etc. Instead of recommending that we immediately activate the "subscription under control", we were modestly told thank you for the purchase. As a result, we came home and immediately minus 35p. The service is at a high level, well done.

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Алексей Кос

Level 5 Local Expert

A1 connected the home Internet 10 years ago, during which time the a1 router was changed. And when it's time to disconnect, they say this modem is not registered to you. I'm waiting for A1's decision on how to disconnect. If I can't reach you, the line is overloaded. Do not wait for a specialist to be called. Or he will arrive in 3-4 days. Internet a1 is not recommended.

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Максим

Level 4 Local Expert

The Internet connection leaves much to be desired, both at home and mobile. It started on the evening of the 21st, at first the Internet did not disappear so often. But starting on the 23rd, it disappears with a frequency of 20-30 minutes for 5 minutes. And so on in a circle. The letter and the appeal had the phrase "We have passed on your problem to the operators," which clearly indicates that they simply shelved it.

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23 reviews