The company is not loyal to its "potential" customers.
They have not been able to connect the Internet in the center of Vitebsk for about half a year. The contract was concluded, the cord was connected to the apartment, but the modem was enough. After 3 months, the master came and said there was nowhere to connect you, the issue is being resolved — in 4 days we will put an additional one. We will provide the equipment and fuel.
A month later, silence. I clarify myself, but they lie to me that I refused the Internet. As a result, they contacted me and said that they would not connect me, you need an additional one. As I understand it, no one is going to spend equipment for the sake of one client.
The desire to become your client has disappeared along with your unwillingness to solve issues.
See original · Русский
Иван Ефременко
Level 3 Local Expert
November 3
I give 3 stars only for the fact that manager Maxim worked professionally and found a way out of the situation. And so 1. The customer service sector is at zero, there is something to compare fortunately. And this is not the problem of this place, but of A1 as a whole.
See original · Русский
Show business's response
spektr
Level 14 Local Expert
August 28
Quite a modern office, nice staff, all issues resolved, pleasant atmosphere.
I wish it was like this everywhere!