I bought a phone and consulted about buying a tablet. Everything was explained, accessible and competently. Denis, a competent, polite, pleasant, young man, served the staff. He even helped me install the right program, which I did not know about, and this is not part of its functions.Thank you for such a service.
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Владимир Тягушев
Level 6 Local Expert
June 12, 2024
I have not seen a worse A1 salon in Minsk. There have been a lot of complaints over the past two years, but today's case was particularly surprising. Before starting to communicate with my wife, a long-term A1 employee demanded to stand in front of him on the left side!! This is, apparently, the next level of communications A1 Minsk. To the question "is it possible to connect a higher speed to Dzerzhinsky 119 today?", this employee "turned on the Einstein mode" with the requirement to explain: "what technology are we talking about?".
A man is asking a woman 50+ years old! Knowing full well that almost no one at this age among the female sex is aware of "these internets of yours"!
But that's not all. A1 office is located in our house: ALL employees have long known that our Internet is connected via Ethernet technology, but "proud Einstein" asks important questions over and over again...
By the way, this person has long promised to quit, but apparently there is no one to leave his "powerful knowledge" to.
I would not have written this negative review if it were not for the arrogant and incompetent behavior of employees of the A1 branch of Minsk, 119 Dzerzhinsky St. in relation to A1 customers. And if it hadn't repeatedly touched my wife. Although, previously we had been fruitfully cooperating with A1 for almost 10 years in Minsk and the Minsk region. This office is a two, sorry
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Алла Логвина
Level 4 Local Expert
August 28, 2024
Today we went to buy a phone. Ilya, the consultant, helped us decide on the model, took into account our preferences and wishes. He was very polite and attentive. We are elderly people, it was nice to receive such attention. We thank Ilya for his work and our mood😊