A1

Rating 4.5
137 ratings
Rate this place

39 reviews

Level 5 Local Expert
December 21, 2024
Excellent store! Polite and fast customer service. Thank you
Level 7 Local Expert
November 19, 2024
I have been using A1 home Internet for more than a year. Everything is OK with the Internet, it works without problems. I recently connected a TV box. The channels are great, there is always something interesting to watch. But I started writing this review so that the reader would understand who he would be dealing with when he decides to go to office A1. The devil lies in the details. And so, what am I talking about?) The service in the service centers is threefold, the politeness is average, the consultants are more interested in A1 itself than in the client. A1 often does not agree on various little things about the tariff. It looks mean (I'm sorry). You can read the nuances only in a public contract through the website or find out about unpleasant details when the contract is terminated. For example: - If you use the SIM card for less than 120 days, pay 10 rubles extra upon termination of the contract. - Or else, you connected a Wok, you were given a smart set-top box, but at home you find that this is the cheapest set-top box on the market, which has neither chromcast/ airplay nor Bluetooth (you can't use a mouse), and there is only enough memory for a TV and a couple of applications. Also, the console is often buggy and throws it out of applications. The remote is just as cheap. To be honest, this prefix really upset me. - You need to pay another 15 rubles separately for the movie service, of course no one will tell you about it before connecting) - I was most surprised when I discovered how poorly the mobile Internet works in Minsk. I've always had a better opinion of A1. I didn't walk away from a competitor because of this. - Or so, we connected the Mega Max tariff, where the SIM card was included in the price with the "no limit 2.0" tariff, You should have seen my hysterical laughter when it turned out that it was forbidden to distribute the Internet from this SIM card, and if you want such a function, pay another 20 rubles (well, you understand). We could at least include 5 gigs in the tariff for distribution. Sometimes, indeed, you need to distribute it to a tablet or laptop a couple of times a month. Therefore, the Internet and woku-TV(channels) I recommend it. The rest is from A1, requires verification. Be careful, this is not the company that will tell you everything transparently. Read everything that is written in small print.
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Level 2 Local Expert
December 13, 2024
We bought the phone in A1, because of the price difference of 100 rubles, but after meeting with the staff, I wanted to go to the 5th element, where the atmosphere is not so oppressive, the staff are more polite, and there is also a cash register and you can safely pay in cash. This could not be done in the same department, which became a rather inconvenient nuance. The smell of alcohol could be heard from the staff and the attitude towards visitors was "fuck off". After the purchase, there was an unpleasant aftertaste.
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Level 2 Local Expert
October 19, 2024
Out of 4-5 employees, only 1 works, to whom all clients are sent, and even that one with a boorish attitude. We wanted to connect esim, but failed. They discouraged any desire to contact Derzhinsky in the future
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Level 7 Local Expert
March 5, 2024
I bought a phone, I was very satisfied with the installment plan. They helped me decide on the model, told me about the pros and cons. Due to my age, it was difficult for me to figure out how to transfer data from the old one myself, so the young man helped me transfer all my social networks to the new one! Thank him very much. You guys are doing great! For a new phone, just come to you. 🥰❤️
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Level 6 Local Expert
December 24, 2024
keep in mind THE WAITING TIME IS MORE THAN 50 MINUTES , it's a pity you can't give 0 stars. for such a populated area, there is one small A1 with two consultants
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Level 3 Local Expert
April 13, 2024
I contacted this communication salon on 04/12/2024 to write an application for a refund of an erroneous payment. Valeria helped me figure everything out and arrange everything. Clearly knows and does his job. The money was returned less than a day later, although the refund period is up to 30 days. Thank you very much!
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Level 7 Local Expert
February 19, 2024
A huge disadvantage is the service. There are always queues. In the output. one girl worked, who both designed and explained the characteristics of the phones. If the salon cannot cope with the influx of customers, increase the number of employees.
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Level 7 Local Expert
November 10, 2024
It would be possible to splurge on an electronic queue.
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Level 2 Local Expert
December 27, 2023
The slowest branch of Minsk. 3 jobs are always no more than 2. Now there are generally 1n people. At the moment, I have been standing in line for about 20 minutes, still serving the 1st person.
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Level 7 Local Expert
January 24, 2023
I liked the professional advice and service! They explained everything competently and helped with choosing the best mobile phone model.
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Level 3 Local Expert
August 11, 2022
Customer service by two incompetent cashiers, 2 people passed in 45 minutes.An ill-conceived system of coupons for the queue. A queue of five people initially. We had to wait an hour and twenty minutes for the currency exchange, because those who came later came on coupons and were served earlier on other issues. As a result, a lot of time and nerves were lost. I will not apply to this bank anymore.
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Level 8 Local Expert
October 16, 2022
The guys are doing well, coping with the influx at the highest level. Even with retired people, they are polite and explain everything that they leave with a smile.
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Level 7 Local Expert
July 14, 2021
In principle, I like A1, it is a high level of service, a very convenient personal account, a virtual card, etc., as for this office, everything is also at a high level here. You can pay for communication services, there are also two cash machines, as a rule, three specialists work, although the room is very small.
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Level 17 Local Expert
April 27, 2022
I've been there twice. A small A1 office. Friendly staff. Small queues. But they were 100% consulted. Like it. I'll come back. You can touch the flagships with your hands.)))
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Level 11 Local Expert
September 23, 2023
I have been using the services for more than fifteen years. The quality of communication and Internet are decent. The coverage is the largest.
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Level 6 Local Expert
August 13, 2020
A small and very uncomfortable room. Two jobs and a very long queue. During peak attendance, it is more likely to get to other centers and get a service in them. I understand that A1 wanted to keep its corporate center in this place and went to move it and significantly worsen the conditions of its placement. What should I do if the owner of the Tivoli and Titan buildings has made a choice in favor of the anchor tenant Epam. But A1 must also respect himself. Next to Titan, there are many building owners who will accept it with pleasure.
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Level 15 Local Expert
June 25, 2023
I bought a SIM card for myself, as a tourist, the girl advised me, helped me insert the SIM card into the phone. The payment from the card was made without any problems
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Level 8 Local Expert
September 30, 2021
The salon itself is normal, the consultants are responsive, they help in any way they can. But here is a technical problem that they have hanging and how it is not solved, prevents the operation of the mobile Internet and the money for the tariff in the air.
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Level 15 Local Expert
June 22, 2022
Polite staff. Neat and convenient.
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Level 9 Local Expert
November 23, 2020
A very small through room, there is no ramp at the entrance from the street side, and you will not immediately find the entrance from the shopping center. The service is normal, but more in the interests of the company, not the client
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Level 4 Local Expert
September 9, 2020
Convenient location, you can enter from the street, and there is an entrance in the business center itself. Time-based service as in most A1 salons
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Level 16 Local Expert
July 29, 2021
There are queues in the salon, there is a children's corner, a place to charge phones.
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Level 6 Local Expert
December 16, 2021
I've been there many times. I always solved all the issues quickly.
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Level 6 Local Expert
November 14, 2019
The center does not work here!!There are no signs, nothing, I came from far away, I couldn't get through to them (I waited 16 minutes on the line), I ran all around - there is no A1 here!Repairs, workers, but it's not written anywhere, everything is open on their website and works until 21 o'clock, yeah.
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Level 6 Local Expert
April 1, 2023
Great prices
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Level 9 Local Expert
November 28, 2019
Recently moved in ...we applied once - very cultured and patient guys are working, left a pleasant impression
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Level 7 Local Expert
January 12, 2020
A good, businesslike environment. Qualified specialists always solve any problems.
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Level 10 Local Expert
February 23, 2020
Alas for me, there is no connection 50 km from Minsk. It is necessary to climb onto the roof of the cottage and raise the mobile phone on a pole. MTS solved all the problems. (Not advertising)!!!
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Level 15 Local Expert
January 24, 2021
Every employee here is just super professionals. Thank you very much
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Level 10 Local Expert
August 16, 2021
The store is a top, the staff is also
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Level 6 Local Expert
December 2, 2019
Extremely technically unprofessional staff. Something is getting worse the further it gets.
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Level 8 Local Expert
March 22, 2020
Employees should be more polite
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Level 7 Local Expert
August 8, 2019
Queues are frequent, the service is not very fast
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Level 17 Local Expert
November 13, 2020
Not a bad A1 office
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Level 10 Local Expert
February 6, 2019
Specialists know their responsibilities and competence.
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March 22, 2020
Very good sellers.
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Level 21 Local Expert
May 5, 2019
High quality of service
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Level 3 Local Expert
August 21, 2019
Just great
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