A1
45 reviews
July 26
The best store in the world , the best sales consultants , just a shock , let the 5th element be closed forever , I take the equipment and always end up in court , they sell the marriage intentionally , what a horror , 1A this is my choice of life will be if there is no need to buy in another except the 5th element , disgusting employees , rotten network ,A1 is the best thing in the world , I bought a Xiaomi redmi laptop 10 phone from them for 3 years in the best condition , as it was originally , and it remained so it didn 't get any worse !!! I feel joy when I come there and leave in a good mood! Thank you!!!!!
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1
August 21
I have never seen such sellers, so to spoil the feeling of buying, you need to try to communicate on "you" to insult the choice of the buyer, not to let you buy what you want and offer Chinese consumer goods, while standing over your soul and continuing to spoil the joy of choice with your pressure. After leaving the store, it felt like you were doused from a bucket. I regret that I went to this department. I will never come back here for the phone again.
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4
2
September 25
Terrible service, they came to buy a phone, stood at the window for about 10 minutes, no one came up, we had to look for a consultant girl ourselves, and they just wanted to force us to buy a Samsung, after we refused, she left us alone and our whole family has been on a1 for more than 10 years!!!
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4
4
January 3, 2023
A good place, friendly staff, the choice of gadgets of the main brands is not very wide, but there is. There is a discount system for A1 subscribers, you can also apply in installments or on credit (you need to have a passport). However, there are long queues on weekends and holidays. So, if you have looked at the product, then immediately reserve it, or while you are standing in line, they will sort it out, because there are three cash desks in this department, and the number of gadgets is small, it happens that only on the showcase, this is me from my experience)).
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January 16
Evgeny is a wonderful employee! I told everything, explained and found the best solution in our situation (I had to coordinate with the management)
I was constantly in touch and answered all questions, there would be such employees in all departments, otherwise they contacted Dana mall in the department, well, this is without comment. They gave me a brochure and that's it - go study it.
Thank you, Evgeny!
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1
November 2
If you want to spend your time and come out feeling like you've been done a big favor, this is the place for you.
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1
April 7
Incompetent employees who can't really explain anything about the issue, the feeling that they are working ‘according to the script’It's easier to change the operator than to try to find out the answer to my question.
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1
July 9, 2023
The specialist who works, it's a pity he didn't look at his full name, is not competent, gives incorrect information and is misleading.I wanted to connect the "Fidget" tariff to the child, I was told that it could not be connected, only "Drive 5" (the same thing was said to the man in front of me).In the evening, calling the call center, the operator told me that the "Fidget" tariff can be freely connected!In general, the service, services, staff and quality of communication, unfortunately, after Wellcom became A1, fell to the level and continue to fall!
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1
December 18
Disgusting service also for a very very long time , with boorish notes
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March 13, 2023
Polite staff. There are professionals who can help with issues related to mobile communications and home Internet. A good selection of phones.
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1
September 7
Terrible queues and rude lying representatives of brands
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2
1
December 6, 2023
Small area, frequent queues, but... 5 stars for the fact that this A1 item is in this mall, it's better than it wouldn't be here). I periodically buy phones in the A1 online store, I use this item as a pick-up point.
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June 20, 2023
The consultant's boorish attitude
Disrespect for the buyer's choice, trying to cram in what you don't want to take when you've already come for a specific phone model.
The consultant's ignorance about the availability of goods in this store
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2
December 2, 2022
The service is zero, there is no separation of the queue at the cashier and the consultant, my turn came up twice, I'm already talking, the consultant will put the client in the cashier, why?If the customer is already being served, how many times do you need to stand in this queue???
The cashier throws up his hands , the woman screams that her turn is complete chaos
However, as always in this network
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2
May 19
The queue is a kilometer long, the staff work very slowly
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1
August 13, 2022
I asked for help today. I met the full understanding of the staff, solved the problem 100%. I am completely satisfied with the quality of service. Thank you very much.
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1
2
December 6, 2021
It's not worse! Do not contact this provider, you will regret it! When it comes to questions, you can't find them, you can't get through. I've been calling for 40 minutes for 4 days, calls don't come up! There are no office phones, everything is in a single system that cannot be reached. 2 years turned into real torment. They are literally ROBBING time! When I wanted to turn off the Internet, an error occurred when entering the office, etc. everything so that you do not disconnect longer
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4
1
May 29, 2022
The service is terrible, the attitude towards the client is like "I'm here"... I came to buy two phones and they didn't even give me a bag, boxes in my hands, documents in my teeth and they were corrected... I don't want to go in there anymore...
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2
February 15, 2022
You talk kindly, but your colleague communicates as if you have already annoyed him with something. And it's disgusting that you can turn off the Internet only in the office. For some reason, they can't remotely. There are a lot of problems because of this
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3
August 28, 2023
Long queues. The staff is working very slowly.
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1
June 4, 2022
Fast service, good advice, good product range.
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2
January 17, 2021
On the recommendation of friends, I decided to change the provider. Attention fell on the sentence "a1". The connection to the home Internet was not set. I have never had such an apotheosis with any provider when connecting. The master refused to connect me, because I DID NOT PROVIDE ACCESS to the lower floors (I live on the 8th). In my opinion, my responsibility is to be present at home at the time of the master's arrival and provide access to the apartment, and the decision is made. The issues with the neighbors living below are the responsibility of the master. When faced with the difficulties of the current provider, you want to avoid these difficulties when changing. Apparently not with this provider (I added a star only for efficiency).
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5
January 31, 2022
Terrible service at this branch. There are 3 cash desks, and only one works, despite the fact that there are people in the workplace. Moreover, the service is also slow. And the queue is big!
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3
August 13, 2023
I went to buy something and they sent me cool
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1
November 3, 2022
Everything is fine, but it's not enough and because of this, the queue
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1
January 6, 2022
It's terrible, waiting 2 hours to issue cards, make electronic queues, and make all 3 windows work
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3
January 22, 2022
Thanks to A1 employees for professional advice on smartphones
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2
November 17, 2021
Excellent staff. The issues are being resolved.
Recommendation 10
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2
2
October 19, 2022
Good price store +-.
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December 28, 2020
Nothing that can be highlighted ...
Look for and fix the minor disadvantages yourself, and surprise with improvements! ✌😉
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2
2
November 11, 2020
The consultant girl is terribly unpleasant. She answers questions as if everyone owes her. Very unpleasant impressions after the visit.
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4
July 2, 2020
Polite staff. You can always pay for communication services without queues. Clear
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3
August 3, 2021
The nearest company office is near my house. Comfortable.
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2
1
May 5, 2021
Every time the Internet is turned off without warning!!!!
Tired
We need to change
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4
September 7, 2021
The staff is responsive
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1
2
May 15, 2021
A good A1 operator's communication salon
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2
1
May 20, 2021
The normal point is point A1.
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2
1
March 28, 2020
Everything is very clear and convenient! But not cheap!
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3
1
August 22, 2021
There are always queues
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4
September 3, 2021
Good service
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1
3
August 2, 2019
Polite staff, helped to choose the phone and the tariff
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3
January 1, 2019
The devices are expensive, you can't put money in, what's the point of this bike, I have no idea
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5
September 24, 2019
A regular store of a well-known operator
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3
October 22, 2018
consultants are on top
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3
2
April 12, 2019
That's all right
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