A1

Rating 4.5
126 ratings
Rate this place

30 reviews

Level 5 Local Expert
July 21
I bought two phones for a private company by bank transfer, the corporate customer service department is not at all available, phone calls are not answered or even called back, emails are ignored. I also bought a phone for personal use. There is an electronic queue, only one of the three specialists works, the other two girls just chat with each other and ignore potential customers. Therefore, I put two stars and will no longer purchase anything in A1. Special thanks to the specialist Big Elena Sergeevna. An excellent and competent specialist. I give her 5 stars.
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2
Level 2 Local Expert
November 11
I have been a user for 10 years. But the last 2 years are just terrible. Poor rates, poor connectivity and very poor internet. You take the payment, and provide the service. Bad...
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1
Level 9 Local Expert
November 9, 2023
The electronic queue is of course cool, but when there are no clients there at all in the evening, 4 specialists are sitting and the question to whom you can contact is silence, the office seemed so-so. They were afraid to admit that there would be no work at the end of the worker. It is necessary to leave the senior until the last minute of working time, then maybe they will move.
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5
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Level 4 Local Expert
June 9, 2021
Very polite staff and convenient location, but kamon This center is the main one in the city, but there is no electronic queue and waiting places. The live queue is a relic of the past, but at the same time you can hear from every iron about which company is modern. If it weren't for your "super" tariff plan, then for a live queue minus the ball, and so all five stars!
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Level 30 Local Expert
April 14, 2021
They work great - only parking is not very convenient, but this is not a minus, because they are located in the very center on Ordzho. Thanks for the work - everything is on top!
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Level 9 Local Expert
May 28, 2022
The reviews talk about responsive and pleasant staff, but they encountered an absolutely rude employee who could not answer any questions about tariffs, so standing in front of her, they had to open information about tariffs on the official website from the phone. The employee was talking to a colleague at the same time and ignored the questions. Since this is the only office that works until 21:00, and my questions required a visit to the office, I had to choose this branch.
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1
October 8, 2021
Awful. Submitted an application from a legal entity. I needed a virtual card, two days later I had to call and leave a complaint, because no one contacted and helped. After contacting and apparently receiving a poke from the Minsk office, they began to move and work as they probably should work every day with every client.but it's already the third day and I'm without a service yet.
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Level 16 Local Expert
May 8, 2021
The service center works disgusting! There are always queues. Legal entities stand in a common queue with individuals... The consultants are barely moving... It is unclear what the department of work with legal entities is needed for, if you still stand in the general queue at the retail department... The score is -1.
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Level 8 Local Expert
April 2
Excellent
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Level 16 Local Expert
September 19, 2019
The best store from Velcom! Pleasant, friendly staff, high-quality advice, excellent prices and offers!
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Level 3 Local Expert
July 29, 2021
Excellent responsive staff in a cozy place
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Level 4 Local Expert
January 11, 2023
The best place in the world
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Level 6 Local Expert
July 12, 2020
The staff works perfectly: politely, correctly. But the queue could be made electronic.
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Level 5 Local Expert
January 27, 2022
Nice people, excellent service
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Level 11 Local Expert
September 13, 2022
Didn't help with the question
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Level 12 Local Expert
April 7, 2020
A pleasant place, courteous staff work quickly! Like it.
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Level 9 Local Expert
September 8, 2020
Polite staff. But there really isn't enough electronic queue.
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Level 9 Local Expert
December 3, 2019
Professionals work. I will help you choose the best phone and choose the best tariff.
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Level 11 Local Expert
September 13, 2021
A good hairdresser
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Level 14 Local Expert
February 18, 2020
I liked everything. Quickly, clearly and to the point.
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Level 9 Local Expert
October 5, 2021
Good old Velcom.
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Level 2 Local Expert
November 12, 2021
I put 2% packet loss in the evenings out of 10
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Level 5 Local Expert
May 19, 2021
Polite staff
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Level 6 Local Expert
March 22, 2019
Everything is beautiful, but religion does not allow you to make an electronic queue visible.
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Level 25 Local Expert
March 20, 2021
I liked everything.
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Level 19 Local Expert
June 15, 2019
I've been a regular customer there since the opening. One positive
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Level 8 Local Expert
August 27, 2018
it happens in different ways. Sometimes the solution to simple questions is stretched.
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Level 10 Local Expert
March 22, 2020
The service is good.
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Level 2 Local Expert
October 11, 2016
Responsive and attentive consultants. The SIM card was replaced this morning, thank you!
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Level 3 Local Expert
January 14, 2019
Excellent service!
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