A great restaurant, a corporate party was held here, the cuisine is excellent, everything is very tasty, the atmosphere and mood were lifted not only by the kitchen but also by the polite staff and good service, Santa Claus and the snow maiden were great, well done, I recommend it in general
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Глеб А.
Level 5 Local Expert
November 20, 2024
An excellent hotel for its price segment. Clean, quiet, located in the city center.
Breakfast of 2 types to choose from, basic.
The pool is paid, the water is cold, keep in mind.
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Эдита Б.
Level 4 Local Expert
February 23
Nice hotel! Clean, courteous staff, convenient location! It was cold in the room, though, so I asked for a blanket and they helped me turn on the heating, maybe they turn it off after cleaning the room. And it would be great, of course, to update the shower and hairdryer in the bathroom, you can see that they are just old.
Overall, I really liked everything!
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Дмитрий Сандуленко
Level 4 Local Expert
November 22, 2024
Pros: clean, beautiful, cozy.
Cons: the air conditioner is not functional, the breakfasts are terrible, dirty glasses, monotonous, waiting sometimes takes 30 minutes if the girl was serving (we were in August).
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людмила ли
Level 2 Local Expert
March 21
It's a lovely hotel. It's clean, there's a kettle, towels, everything you need. Check-in is fast. We were with the children on March 20, 2025. I liked everything.
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Ольга
Level 2 Local Expert
December 18, 2024
In general, the hotel is not bad, very even, but if you just sleep there, those disposable things like shower gel, shampoo, toothpaste, it's better to bring your own, I bought at the store across the street. The breakfasts are not very good. Not a 5 star hotel, but it will do for an overnight stay
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Данияр Сыдыков
Level 6 Local Expert
November 25, 2024
a very good hotel for the price, there is a mini bar, the rooms are old, but very cozy. The Kazakh woman at the reception is a bit rude...
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Игорь Вильямс
Level 15 Local Expert
November 19, 2024
A good hotel, I stay here all the time. What I don't like is breakfast, it would be possible to diversify them a little. Otherwise it's all the same: scrambled eggs or porridge.
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Ника Орех
Level 9 Local Expert
July 30, 2024
A great place, we booked a sauna for a birthday,everything is very clean, the staff is responsive,everything is very clean, located near the embankment, well, everything is fine
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Регина Б.
Level 10 Local Expert
January 27, 2024
A very pleasant place, the rooms are large and clean, not tired. The breakfast of choice is not great, but you eat from the belly, a good brewed coffee. The staff is polite and understanding. The location is convenient, the only entrance to the pedestal to the hotel is closed, it's not fun to drag a suitcase
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EТ
Level 10 Local Expert
June 21, 2024
The main advantage is the location. The cost is also nice. Of course, repairs are required, but the friendly staff and cleanliness compensate.
Of course, the breakfasts are weak and the coffee is three.
In general, the price-quality ratio is excellent.
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Ирина
Level 6 Local Expert
June 8, 2023
Clean, cozy, convenient location. Responsive staff. Thank you.
The price does not include breakfast, swimming pool. There is no bottled drinking water, no water coolers on the floors. The hotel is 4 stars. There is a mini bar for a fee - chocolates, juice, water.
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Жан Жанаа
Level 4 Local Expert
October 27, 2024
Good afternoon, today I literally attended an event in Ak Ku.Thank you for the services provided, I like everything.
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Ольга Горбатова
Level 3 Local Expert
July 26, 2024
It was my first time in Astana!I liked everything and the hotel too.It is beautiful, cozy, attentive and courteous staff.
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берик Жанбаев
Level 15 Local Expert
October 28, 2024
It's a beautiful place. A quiet corner of the right bank. You can say elite."
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Elena S.
Level 9 Local Expert
August 20, 2023
From the good: convenient location in proximity to the promenade, there is an elevator. The hotel does not reach 4 stars at all: tired repairs; 1 set of towels and shower gel for two; the staff was not very friendly (they did not tell about the existence of the pool, promised a lunch box instead of breakfast - they did not).
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Антон Мартыненко
Level 5 Local Expert
November 21, 2023
A nice hotel with responsive staff and clean cozy rooms. There are toiletries, but in some rooms there are problems with Wi-fi, there is almost no network.
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Евгений
Level 14 Local Expert
March 1, 2024
It's a good place! I stayed for 3 days very satisfied with the convenient location friendly staff in general I recommend
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Мурат Бульдекбаев
Level 20 Local Expert
July 17, 2024
The hotel is located in the old part of the city. Comfortable rooms, good breakfast. There is a sauna and a swimming pool.
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Наталья Окунькова
Level 4 Local Expert
February 28, 2024
Convenient location, good breakfasts. Clean, quiet. The interior is outdated, but it's fine for this price.
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Dmitriy Paderin
Level 11 Local Expert
August 22, 2024
Tired rooms, mediocre breakfasts. Convenient location. About 15 years ago, it was probably chic. But now it doesn't look like 4 stars at all.
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Галина Жусупова
Level 5 Local Expert
November 7, 2023
It's terrible to be here for 4 nights. The bed was never changed, they removed it once and then left all the dirt... I do not recommend staying on weekends, otherwise you will get into a karaoke nightclub until the night they do not give you a rest here, not a hotel...there has been no repair here since the time of perestroika, everything is on its word of honor. The shower had to be picked with a toothpick so that the water flowed from it. The sewer gets stuck all the time, the Internet is generally "shit" it would be better if they put it on. Only the kitchen pulls on a solid 4- I do not advise
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Guest Angel
Level 5 Local Expert
October 24, 2023
I'm very tired: the doors to the bathroom fell off, I had to move to another room, there are two types of breakfast, they won't give you water for breakfast, and this, by the way, is 4 stars. It's cold in the dining room, the tables are wobbly, the tablecloths are stained. A very unpleasant place, I regretted that I sent the money right away. I won't stop anymore. It's 2 stars - yes, but not 4
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Анастасия Копытова
Level 7 Local Expert
November 27, 2023
The hotel positions itself as a 4-star, but the declared wi-fi works extremely poorly, the bed linen is yellow, the restaurant does not cook for guests, you can only have breakfast. The rest of the time, this restaurant is rented either for commemorations, weddings, or anniversaries. I wouldn't go there a second time.
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Оксана Бурлаку
Level 10 Local Expert
November 5, 2023
The hotel does not pull on its stars. We lived together - a brush and towels, a bathrobe for one person. We lived for two days and did not clean the room once. Tap water comes with a smell and without pressure. It is simply impossible to wash in the shower. The sauna and swimming pool are paid separately for at least 3 hours and are closed separately - this is convenient.
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Александр Х
Level 16 Local Expert
October 29, 2022
For your money, a great hotel in a sooooo good location. The girls at the reception are responsive, they themselves offered me to arrange a night check-in when I arrived at 23) the rooms are large, clean and comfortable. On the right bank of the loopholes, you will have to look for other options!
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Валентина Ряснова
Level 3 Local Expert
November 6, 2024
Good cuisine, liked the service
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ckkpss
Level 12 Local Expert
November 20, 2022
A cozy, conveniently located hotel two steps from the embankment. Clean, pleasant, polite staff. There is free Wi-fi. There are a lot of cafes and restaurants nearby.
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Vindigo
Level 7 Local Expert
December 12, 2023
A great hotel. Clean, cozy. The breakfasts are delicious))) The price and quality are consistent.
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Константин Пуртов
Level 13 Local Expert
August 21, 2024
I recommend it! On a five-point scale, a confident fat four. The interior is a little tired, but just a little
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Инна Бритова
Level 5 Local Expert
June 17, 2024
Nice hotel, lovely staff. The rooms are cozy and clean.
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Геннадий Хорошилов
Level 10 Local Expert
May 26, 2022
A good and cozy hotel for little money, for me it was a plus that breakfasts are paid separately.
But at the same time, it was frustrating that the existing pool and steam room are also available for a fee, and hourly and not very humane. Other hotels offer a swimming pool and steam rooms for guests at no extra charge, and for guests who do not rent a room for the same additional fee but without time limits.
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Владимир Лебедев
Level 13 Local Expert
August 4, 2024
It's a good place.Only the breakfasts do not shine with a variety of 4 stars
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Станислав Жабко
Level 5 Local Expert
December 2, 2023
The room is not cleaned daily. Even the sign on the door was ignored. We updated the towels after the reception call. A monotonous breakfast.
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Вадим Николаев
Level 14 Local Expert
July 27, 2022
Good morning everyone, the place is just great in location, there is Parking, the rooms are clean, ask what you need and they will give you, the staff is very friendly, the price for 4 stars is decent, thank you...
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Асан Турарович
Level 12 Local Expert
March 2
Beautiful, simple and understandable.
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Лада Химаныч
Level 9 Local Expert
April 21, 2024
The smell of chlorine is everywhere. Smoky rooms (fine for smoking 10t tenge), paid swimming pool and sauna - the same 10t tenge.
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Кристина
Level 5 Local Expert
September 29, 2024
An old hotel, toothbrushes, toilet paper, it was necessary to call and ask, the room was not prepared, after the call they waited a long time until they provided what they needed.
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arman begalin
Level 11 Local Expert
July 16, 2023
Not a bad hotel for your money, the only thing is weak sound insulation between the rooms! Just a wall of gypsum cardboard. I lived there because of the convenient location for me.
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Леонид Л.
Level 3 Local Expert
June 23, 2024
For your money, very much. There is no Internet connection. The breakfasts are bad, I even got a little injured. I stopped having breakfast at the hotel. Otherwise, a good hotel, take it without breakfast.
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Асель Тусупбекова
Level 6 Local Expert
October 11, 2023
Great hotel, we relax here every weekend, location, atmosphere, staff 🥰
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Айгуль Петррвк
Level 2 Local Expert
January 1, 2024
It was cozy and warm .Thanks to all the staff!Happy New Year!!!
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Роман
Level 18 Local Expert
April 4, 2024
Nice, quiet hotel. Acceptable level
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Динара Юпова
Level 6 Local Expert
October 30, 2023
I read the reviews above that the kitchen is not delicious.I'm writing too, really this place would like to work on the kitchen!
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Timars
Level 8 Local Expert
February 5, 2024
Great, thanks for the early check-in, otherwise I would have been waiting from the airport with my things
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kozhinshtein
Level 11 Local Expert
March 13, 2024
Mustafa, a great hairdresser from Turkey, works here!
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Егор
Level 5 Local Expert
September 7, 2022
A great hotel. If I am in Astana, I will definitely stop. The price corresponds to the quality. Cozy and clean.
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Ainagul Beissova
Level 5 Local Expert
November 23, 2023
I visit often. I'm comfortable. Girls aren't bad. I want dinners.
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Илья Грабинов
Level 6 Local Expert
September 3, 2022
I stayed in a suite for a day. The room 10 years ago was probably a good one. Now it feels tired, the TVs are old. For 25 k, there are three tea bags and water in the room for 500 tenge, in my opinion this is too dashing. I will note the only inexpensive food.