People, don't hand over your stuff here!!! They will be ruined 100%. I handed over an expensive coat 10 days ago. I took it away today. That's horrible... Bald on both sides, the polyester is not dried, everything is knocked down in lumps!!! It's good that at least there are no holes!!!
The employee answers very calmly-if you are not satisfied with something, you can do an examination... Probably tells everyone so, so hence the calmness!
About the fact that the product is not dry - she replied to me that it was a wet package in which it was brought!!!
Everything is wet inside, it feels!!!
For the first time I took my coat to the dry cleaners, I bought it this winter. She tells me-so your type was knocked down, I say how he was knocked down, if I never had it washed!!!
I did not have time to put it on to look in the mirror-sign quickly!!! There is not enough evil! They ticked off the documents, and then they tell me that it was so!!!
I will contact the consumer protection society.
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Халюкова Екатерина
Level 3 Local Expert
January 30
To say that I'm in shock is an understatement. I handed over my coat to remove the stain, the stain was not removed, it was made even more noticeable, all the filler was knocked down, the threads were all sticking out in different directions, and it smells like ordinary powder. She gave me 60 rubles to just wash it in the machine
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Hanna
Level 2 Local Expert
March 2, 2024
They ruined a new twist!!! They handed over to remove stains on the collar of a winter jacket. I did not want to spoil an expensive thing bought 2 months ago (!!!) by regular washing in the machine at home, so that the material inside would not get lost. As a result, the twist was returned in a terrible state! On one cm of the jacket there is a sintepon bulge, on the next 5 cm there is just a fabric immediately adjacent to the body!!! And so the whole jacket is without exception! There was no way to level the material inside. Dry cleaning staff so calmly give things to customers, as if they themselves began to wear it. Now it can only be THROWN IN the TRASH, because it no longer performs any functions, and visually it causes only terrible anger and tears!