Al'fa apteka № 7
25 reviews
January 25, 2024
The other day, I submitted a prescription at the checkout, the male pharmacist looked at it and said: "no." I ask in perplexity: "don't you have any?". He says the prescription period is 60 days. I was confused and in an extremely unpleasant state, I couldn't figure out what was wrong. I have been buying this medicine for 1.5 years and there were no problems with the purchase before. She got angry and left in a disgusting mood because she didn't buy pills, but they need to be drunk all the time, an appointment is made to the doctor, the weekend is on the nose and I will get to her in 4 days at best. The worst thing was the attitude of the seller to my problem. He insisted and did not try, as the master of the situation, to help solve the situation, to clarify, to sympathize. This pharmacist has no desire to buy anymore.
He didn't take into account my feelings or the situation.
I don't even want to go to the pharmacy, although I used to like it and it was convenient
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2
May 29, 2023
It so happened that medicines are a frequent purchase in our family and I have long noticed that I find everything I need and at the lowest prices in the Alfa-pharmacy network. But I was particularly admired by the situation when they helped me and made the transfer of an expensive medicine from Polotsk to Minsk, I saved more than 100 rubles. I asked a question via Instagram, where I was actually promptly and fully informed about each step of the interaction. Unfortunately, I do not know the name of the specialist who scrupulously led this situation from beginning to end, keeping the whole process under control, but I really hope that the company's management will appreciate this and encourage their caring employees, about whom we can say that they are 100% in their place! Alfa- pharmacy, I am your loyal customer forever)) Good health to you and your loved ones, THANK you for your work!
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September 3, 2024
Excellent pharmacy, excellent service. All drugs are available
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February 11, 2024
Today I turned to this pharmacy, the young man at the checkout is clearly not working in his place. I've never written reviews, but it's terrible. People come to the pharmacy for help, not rudeness! Disgusting communication, he answered as if I had come to ask him for medicine for free. Thank you that adequate people work in the neighboring pharmacy and helped me without any problems. The management's request is to pay attention to this "client-oriented" employee, judging by the reviews, no conversation was even conducted with him. And of course, I will never contact this pharmacy again.
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May 6, 2024
The staff is very friendly and helpful. They will always prompt and advise you.
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December 1, 2023
18.48, people are walking in a wave, and only one cash register is working. A woman came with a prescription - that's it, the blockage. People just don't wait in line and leave
At the second checkout, the man looks at the computer and does not help in any way. Tin, just tin
The guy is a pharmacist, well done
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March 11, 2024
A good pharmacy, always clean, friendly staff,, average price category!
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February 20, 2024
A good pharmacy, the price tag is normal, and the assortment is always diverse
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March 22, 2023
I contacted the pharmacy at Prytytsky 83 by phone on 03/22.23 at 20.51 to clarify the availability of the drug. I haven't seen such rudeness in conversation for a long time! I ask the management of this pharmacy to take note of the above information and to hold boorish employees accountable for their actions.
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3
February 26, 2024
Today, on 02/26.24, I came to buy a prescription medicine. And there was a most impolite employee at the checkout. The card didn't pass once, I started to get nervous. Please pay attention to how people are served and with what intonation.
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January 18, 2022
I bought ointments there twice and ran into boorish staff twice! For the first time, some aunt gritted her teeth and answered a simple question whether there was a product from a showcase and a longer shelf life. Well, God be with her. But the day before yesterday there was absolute outright rudeness. Some boy taught me in a pretentious tone how I need to set up my phone for payment, what I should do with my card, which does not work well on NFC! And all this in the tone of a high-born patrician who condescended to a dialogue with a plebeian. Unfortunately, there was no time to rinse it on the spot and lower it from the pedestal to the sinful earth! I hope that the managers will see the feedback and somehow explain to staff the principles of working with clients!
I strongly do not recommend it!
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4
3
August 2, 2023
Good choice and availability of medicines!
There is a subway and parking!
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November 23, 2023
a wonderful pharmacy and pharmacists will always help
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December 20, 2023
The service is on 👌 But sometimes what I'm looking for is not there.
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April 26, 2022
I rarely write reviews, but this has crossed all boundaries!!I come a second time, and the guy behind the cash register looks at you like you're a piece of something brown and unpleasant-smelling, showing his attitude towards you with all his appearance. He talks in a rude manner. And I also ask you to explain: on what basis is the reservation canceled on the tabletka website.by and the staff does not consider it necessary to inform the client? I have booked a personal account. I arrived at the pharmacy, there is no medicine.I've lost so much time ..... It's unpleasant. And then a letter came from the service that the reservation was canceled by the pharmacy!!!. Customer focus is at zero.
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4
2
December 29, 2021
Today (12/25/21, the purchase was made at 21.03) I got the most disgusting pharmacist. I hope not to cross paths with him again, because he behaved rudely. He made people look stupid.
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5
1
December 6, 2023
A normal pharmacy
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August 21, 2021
A good pharmacy. Favorable prices, polite pharmacists, convenient work schedule. I recommend it!
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3
2
October 9, 2021
An impolite and boorish pharmacist, but the range and prices are good.
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7
1
December 5, 2021
I thought it was a good pharmacy, they close ahead of time!
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2
2
June 21, 2024
Discounts
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August 19, 2021
A good and not expensive pharmacy!
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2
1
February 4, 2019
Polite, unobtrusive staff, reasonable prices
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3
1
October 8, 2020
A very small room...
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4
1
January 27, 2019
there are inexpensive medicines
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4